Microtel Inn and Suites West Chester [West Chester, PA]- Hotel Reviews - MyTravelGuide.com


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Microtel Inn and Suites West Chester 1-star

500 Willowbrook Lane, West Chester, PA

The Microtel Inn & Suties is the Brandywine Valley's best lodging value! Queen bedded rooms with complimentary continental breakfast daily.[more]

  • Amenity Highlights — Coffee Maker in Room, Free Local Telephone Calls, Free Newspaper, Hairdryers Available, Laundry/Valet Services
  • Average User Rating: 7.5 [rate it]
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User Reviews for Microtel Inn and Suites West Chester, West Chester

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[8.5] • Location:[8.0]
Based on 59 user ratings

May 9, 2009 by Jackie from West Chester,PA
Overall Rating: 3 Overall user rating

  • Staff.
  • 3 rooms before 1 was clean.

“Desk staff was very nice. Hotel needs to spend some money on bringing it up to par.”

Mar 16, 2009 by Susan from Chambersburg,PA
Overall Rating: 2 Overall user rating

  • The bedding disgusting with yellow stains on both of the rooms we were given.

“The hotel staff was very accomidating, however the rooms were a severe disapointment and ruined our week-end trip.”

Sep 10, 2008 by Susan from Plymouth, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Convenient location, comfortable, clean room.
  • Nothing to report.

“This hotel is convenient to town of West Chester, the staff was competent and friendly, the room was spacious, clean and comfortable.”

Aug 23, 2008 by Guy from Butler, PA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Lots of good parking.
  • Needed bigger towels in bathroom.

“The room was clean, staff was helpful with directions we needed. We decided to stay one more night and had no problem with that. Muffins were good in the morning brunch.”

Jul 26, 2008 by Daniel from Miami, FL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • The room was nice and the bed comfortable.
  • There was a bit of remnant smoke in the air.

“The hotel was convenient for my trip and the room was nicer than I had anticipated. The only negative I would say was that I felt there was a bit of remnant smoke or something in the air. I would stay there again.”

Jul 2, 2008 by Kimberlin from Woburn, MA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[8]

  • I liked the location. It was right off a main highway.
  • Room was much smaller than I expected.

“I stayed at another Microtel in CT. Bigger rooms, better continental breakfast. Eating area did not have enough tables and chairs. The staff at the PA one was nice.”

Jun 13, 2008 by Janette
Overall Rating: 10 Overall user rating

  • It was clean and very nice. The staff helped us when we were lost. They were great!
  • Hair in the bathtub.

“My husband and I have recently been frequent hotel guests. Once again, there was hair in the bath tub. This alone makes me want to walk out and never stay again. If you could fix that...Wow..nice hotel..with a great staff.”

Jan 20, 2008 by Gloria
Overall Rating: 5 Overall user rating

  • It was relatively inexpensive and clean.
  • Carpet were not very clean, there was mud up and down the hallways. The dining/breakfast buffet area was not well organized.

“This is a no-frills hotel chain for people who only expect the most spartan accommodations. If you're not going to spend a lot of time in your room it probably doesn't matter anyway.”

Mar 12, 2007 by Thomas
Overall Rating: 9 Overall user rating

  • The bench seat at the window was nice. The mirror wall above the bed was interesting.
  • We would have perferred a King-size bed rather than 2 queens. We requested a non-smoking room and was given the handicap room.

“Over all the room was clean and convenient. The lobby had a friendly/home atmospere.”

Oct 3, 2005 by Audrey from Woodbridge, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Arranged a room close to elevator as requested.
  • Last day we returned early and room not made up, but they wanted to come in but we declined, not needed.

“We have happily stayed here three times and have been berry satisfied each time. Rooms large and clean, staff friendly and helpful.”

Aug 15, 2005 by Tim from St. Michaels, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Very clean and affordable, the staff was helpful, liked the free internet.
  • none

“Very nice for the price, staff was helpful”

Aug 15, 2005 by Glen from Hawle, MA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • Location, morning breakfast, bar.
  • Non Smoking Room smelled like smoke.

“A very convenient location and easy to find hotel in West Chester. Staff was very nice.”

Aug 11, 2005 by Jennifer from Kissimmee, FL
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

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