Best Western Diplomat Hotel

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User Reviews for Best Western Diplomat Hotel, Rochester

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Sep 1, 2008 by Caroline from Naperville, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[6]

• Nice and clean, very welcoming -cookies at the desk was a nice touch, especially with a late check-in.
• Breakfast area was poorly setup, long lines at the toaster/waffle maker as all the machines were cramped along a very short counter.

“Very nice and clean, good value for the money, would be helpful if the review of hotels would include a safety rating of the surrounding neighborhood.”

Aug 18, 2008 by Sandy from Natick, MA
Overall Rating: 7
Cleanliness:[6] • Staff:[4] • Location:[6]

• Good and clean, its new.
• Should improve customer service.

“Good, I recommend this hotel for short business trip stays.”

Jan 24, 2008 by Karen from New Hope, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very clean, front desk personnel were very friendly.
• Did not have their wireless internet connected.

“I was very pleased with the hotel. It has recently been remodeled with all new furniture and appliances. The bed was super comfortable and the room was cozy. The staff was very accommodating and friendly. Would definitely recommend this hotel to others.”

Amenities at Best Western Diplomat Hotel, Rochester

AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Bath Tub Breakfast Business Center Coffee Maker in Room Continental Breakfast Copy Service Data port Available FAX Fire Alarm with Light Free Local Telephone Calls Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Health Club High Speed Internet Access Iron Ironing Board

Jacuzzi Laundry Service Laundry/Valet Services Microwave Modem Lines in Room Modem in Room No Smoking Rooms/Facilities Pets Allowed Radio Refrigerator Rollaway Beds Shower Sprinklers In Rooms TV TV Remote Control Telephone Television with Cable Tennis Valet Parking Wake-up Service Wheel Chair Access