The Lodge at Woodcliff

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User Reviews for The Lodge at Woodcliff, Rochester

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Apr 6, 2008 by Patricia from Broken Arrow, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The ambiance, courteous employees, superb rooms and excellent food!
• We had no complaints.

“This hotel offered a view of the most gorgeous sunset while dining on some of the most delectable foods we've ever eaten. The sunset, food, staff, and overall ambiance of Woodcliff made our 28th wedding anniversary the best ever. We have told at least 10 people about it thus far and we will continue to spread the word!”

Mar 13, 2008 by Katy from Gettysburg, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• They had free wireless!
• I thought the pool was a little over restrictive for small children.

“Lovely hotel with nice remodeled room. Friendly staff and dinner was excellent.”

Mar 10, 2008 by Steve from Orchard Park, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location.
• Loud doors slamming.

“Nice hotel in a great location. Couldn't beat the price. Would definitely stay again!”

Mar 5, 2008 by Don from Cedar Knolls, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• The bar servers were friendly.
• A little off the beaten path.

“Probably one of two decent hotels in the area. Rooms are decent but not top notch. For Rochester, this is a good choice.”

Mar 5, 2008 by H from Worthington, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• It sits atop a hill and the snow was beautiful.
• Some of the pool staff were rude to my children.

“It was a clean, comfortable hotel for my family.”

Mar 5, 2008 by Cathy from Stow, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very nice, very clean very classy.
• The floor was very noisy.

“The stay was nice. The problem with the noise came from guests that were not accustomed to staying in this type of hotel. They were more suited to a Red Roof where their bad mouths and bad behavior may be more to the class of hotel.”

Mar 3, 2008 by Jeannette from Horseheads, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean, location, price was good, comfort.
• Too noisy, coffee maker did not work,.

“Overall very good, We would stay there again. We unfortunately were in town for a funeral. Maybe you could offer a bereavement rate as do the airlines.”

Feb 24, 2008 by Greg from Lancaster, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• The bed, food, soap, exercises room.
• Pay for local phone calls.

“Wonderful place to stay. I recommend it to many business associates.”

Feb 22, 2008 by Bob from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Made for a perfect get away room, food, amenities were perfect.

“Friendly Staff. Wonderful accommodations. Terrific pool and workout space. Restaurant was outstanding. Will stay there again without hesitation.”

Feb 12, 2008 by Mark from New Castle, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very clean, upscale lobby and rooms.
• The distance to my point of interest, about 20 miles, but that has nothing to do with the hotel.

“Very friendly and helpful staff. Large, clean standard rooms. Would stay here again and would recommend it to others.”

Feb 8, 2008 by Leanne from Berwick, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful views; staff made friendly conversation.
• Pillows were too fluffy. My neck was a bit sore the next day.

“My mother, daughter and I enjoyed our experience here. The location up on the hill was perfect.”

Feb 6, 2008 by Chris from Saco, ME
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• Excellent personnel- very cordial.
• Slippery parking lot.

“The staff is EXCELLENT, very friendly and accommodating.”

Jan 16, 2008 by Patricia from Ithaca, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Excellent restaurant and bar.
• A little isolated from Downtown Rochester.

“Excellent service, great rooms, superb dining and bar. Loved it.”

Dec 6, 2007 by Michael from Rochester, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The layout of the rooms. I also liked the amenities.
• The front desk staff seemed a little less than friendly.

“I would recommend the Woodcliff to any traveler in the Rochester NY area.”

Dec 6, 2007 by Lisa from Farmingville, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was in a very convenient location, close to the city easily accessible from the highway.
• Nothing.

“This hotel was very nice, clean, close to the city, shopping. The room was spacious and comfortable and I would recommend it to everyone.”

Nov 28, 2007 by Jim from Baltimore, MD
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel was clean; the staff was efficient & friendly.
• The wait staff in the restaurant was extremely unhelpful and unfriendly.

“The setting for this hotel is unique and very pretty. The staff of the hotel itself was very friendly and efficient. The Woodcliff is very clean and the rooms are very comfortable. Now the restaurant. The staff of the restaurant was very unfriendly and very inefficient. It took forever to get seated, and then forever to have someone come take our drink order. Then when the wait person took our drink order, he got it wrong. I had asked for coffee and orange juice. He brought the orange juice, but never brought the coffee. He did have the nerve to ask later if I wanted more coffee. We were leaving at that point though so I didn't press the issue. I would recommend the Woodcliff hotel for sleeping, but not for eating.”

Nov 27, 2007 by Craig from Markham, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean. Better and cheaper than others in area.
• Washrooms could be updated; old tiles.

“On top of nice hill overlooking area. In business area so it is quiet at night, but still only minutes from the highway and mall. Thanksgiving dinner was excellent. 2 staff serving table for fast speed. By far nicest hotel in area Hampton. Holiday Inn are others that are not as nice and more expensive. Friendly staff. Rooms were very clean and bed was very comfortable. Mini fridge available for use.”

Nov 27, 2007 by Jeffrey from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I thought that those views were fantastic with a friendly helpful staff. Good cookies, too!
• I thought that the food in the restaurants was lackluster for breakfast, but the drinks at the bar were good.

“The Woodcliff hotel is situated on hill on Rochesters East side, about 20 minute from the city proper. Great views, warm, friendly staff, and comfortable, rich hued hotel rooms. Great for families, with the indoor pool. Great for a couple, with the spa services available.”

Nov 8, 2007 by D. from Pitttsburgh, PA
Overall Rating: 7
Cleanliness:[4] • Staff:[10] • Location:[10]

• Very friendly bellhops.
• The room was not as clean as it could have been.

“The hotel is in a great location and has a beautiful view of Bristol mountains. The staff was friendly and helpful. However, I was disappointed in the cleanliness of our room. Woodcliff is to be a "resort", so I expected resort like cleanliness. The bedspread had a hole of 4x4 inch size and was coming apart at the seams. Replace this when I pointed it out to the bellman. Also, behind the nightstand there were crumbled potato chips. The chair had not been cleaned in a while and there was obvious dust in the seams of the cushions. The shower bar had been replaced. Bar had not been patched. The sliding doors on the closet were broken and continuously fell off when moved. The showers in the pool area and dressing area felt "worn" and could be updated. The hotel had a sign that a floor was closed for renovation. May be the whole place is to be renovated and that would explain the lack of attention to detail at the present time. However, that is not a reason to find the things I found at this "resort".”

Oct 11, 2007 by Myrna from Richmond Hill, ON CA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Very nice pool.
• Poor room lighting (dark, not bright enough).

“It was close to the Children's Museum and close to shopping. My room was fine, but it looked little worn out/old for a 3 star hotel. The pool was great though and my husband enjoyed the golfing.”

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Amenities at The Lodge at Woodcliff, Rochester

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Concierge Express Checkout Fitness Center or Spa Free Parking Golf

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Skiing