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Radisson Inn Madison 3-star

517 Grand Canyon Drive, Madison, WI

Experience genuine hospitality at the Radisson Inn Madison located on Madison's prestigious west side.[more]

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User Reviews for Radisson Inn Madison, Madison

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.5]
Based on 1198 user ratings

Sep 10, 2008 by Bev from Green Bay, WI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[5]

  • Employees were very accommodating.
  • Chair was comfy but would have rather had a couch for more people to sit on.

“Hotel was very clean, shower was nice, needed more garbage cans, a microwave and fridge would have been good too, have more creamers for coffee, would probably stay here again if needed.”

Sep 6, 2008 by Laura from Wautoma, WI
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[5] • Location:[9]

  • Location.
  • There is not a microwave or fridge in room, and was not a microwave available to use anywhere in hotel.

“The hotel was just ok, nothing special. If you can get this hotel check, it's ok, but if not stay elsewhere.”

Sep 5, 2008 by Carolyn from Athens, WI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The comfort beds was nice to try. Something different.
  • We did not have tickets to receive the breakfast.

“The hotel was very pleasant.”

Sep 2, 2008 by Catherine from Nashua, NH
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Friendly, clean, location.
  • No complaints.

“No complaints - would definitely stay there again and recommend to friends.”

Aug 28, 2008 by Lindsay from Mendota Heights, MN
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • I loved the bed! Very large and enjoyed the sleep number. Staff was very helpful!
  • Would have been nice to have free coffee in lobby as other Radisson's have.

“Great hotel. Front desk staff recommended a great Mexican restaurant downtown with excellent food and people watching. Only negative is it would have been nice to have free coffee in lobby as other Radisson's have.”

Aug 26, 2008 by Suzann from Waterloo, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It is close to the bike trail.
  • They stopped serving bacon on the breakfast buffet.

“The hotel was located near restaurants, coffee shops, and stores that we like to frequent when visiting Madison.”

Aug 24, 2008 by Dale from Golden Valley, MN
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[7]

  • Comfortable bed. Good shower.
  • The hallways were hot and the exit staircase smelled bad. Inconvenient layout.

“We stayed at this hotel for 2-nights (weekdays). The room was fine. The bed was comfortable. We both slept well. The shower and commode were in a small bathroom -- barely enough space to open and close the door while you were in the bathroom. The shower worked great. The bathroom fan did not clear the humidity well from the shower. The sink and vanity were located in the main room opposite the door to the bathroom. The hotel layout is not very convenient. We took the elevator, which is located by the lobby, up to the second floor. Our room was more than a long block from the elevator (we passed dozens of rooms). It was not a straight hall. We had to make several turns and follow the signs to get to our room. The desk clerk did not give me a hotel layout map and tell me where our room was and where to park. I did not realize the size of this hotel -- I should have asked. Upon arriving at our room, I sought out a better way to enter and exit from outside. The nearest exit was a door about 3-doors from our room toward the end of the hall furthest away from the lobby. This exit door opened at the top of a staircase which led down to the parking lot. The staircase had a security door at the bottom which could be accessed from the outside using a room key card. There was no ventilation in this area -- it was hot and there was an unpleasant chemical odor (like the smell of melting color crayons) in this area. The hallway outside of our room was warm - I'd guess that it was 80 degrees (outside it had gotten up to 90 degrees during the day). The ice machine in our hallway was not functioning but another one about halfway back to the lobby was working. The staff was friendly. They were able to give me a non-smoking room with a king-size bed instead of a room with two-double beds. Summary, During the past year, I have made several trips to Madison.”

Aug 14, 2008 by Dongjin from West Lafayette, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Clean room, kind service, nice pool, good breakfast.
  • None.

“This hotel is better than expected. Staff was very kind. They gave me coupon for complimentary breakfast and other minor thing. Swimming pool was very good for our family which is very comfortably accessible from my room and very clean. Room was very clean and set very good. Air was very good to our family who are sensitive to the smoking smell. Although we didn't go there, some attraction was near there. The hotel is near the highway. It took just 15 minute or so to downtown. I was very impressed to this hotel. Definitely I will stay there again. Have a good enjoy there.”

Aug 10, 2008 by Rick from Albuquerque, NM
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • The breakfast had good variety.
  • The room faced a major highway and was noisy.

“This hotel is convenient to major roadways, shopping and restaurants. It has a good indoor swimming pool and Jacuzzi, and restaurant. The free internet worked well.”

Aug 9, 2008 by Mitch from Champaign, IL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The entire location was exceptionally clean.
  • The wired and wireless internet service was spotty at times.

“GOOD: Extremely clean; professional, friendly, staff; great shower water pressure; great air-conditioning; convenient parking; free breakfast (though you have to request a "ticket" each day from the front desk).Not so good: internet service would drop out at times; room was small (only large enough for a single queen bed); no electrical outlet (s) near work desk; malfunctioning electrical extension cord; clock radio was broken; musty smell in hallway.”

Aug 7, 2008 by Mary from Glastonbury, CT
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Great value for a comfortable, quiet room.
  • I had to call for towel and soap on more than one occasion, as the housekeeping staff forgot to leave it.

“For a quiet, comfortable room with easy access to the west side of Madison and Middleton, this is a good choice. - It also close to many shopping venues, and has easy access to the beltline to get to other parts of Madison.”

Aug 7, 2008 by Steve from Turlock, CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Location.
  • Outer appearance suggests financial trouble.

“Simple inexpensive brickwork outside could restore sense of 3 star, but as is gives impression of struggling franchise. No experienced desk help, no bath towels, etc.”

Aug 7, 2008 by Lou from Bloomington, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very convenient location. Hotel is kept very clean and it is quiet.

“It is quite a value.”

Aug 6, 2008 by Danielle from Dubuque, IA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[5] • Location:[9]

  • The beds were very comfortable and our room was large with a sitting area.
  • The work out room was very small and hot and the hot tub was very foamy.

“Overall the location was great the free buffet breakfast included was nice and the pool area was large. The rooms and beds were worth the stay alone.”

Aug 6, 2008 by Bob from North Oaks, MN
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Special dinner at hotel was excellent, well prepared, not over cooked. Pool open till midnight.
  • Complimentary breakfast was limited, not much better than what is provided at lesser hotels.

“Very nice hotel. Special buffet dinner for our family gathering was very nice, food was prepared nicely; everything was done well. Complimentary breakfast was okay; easy to access. Staff is very professional. Pool was open until Midnight, giving some a chance to get there with kids before retiring for the evening.”

Aug 4, 2008 by Wayne from Chesterfield, MO
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • Free hot breakfast.
  • Found bugs in the room.

“A good effort to please their guests. I personally do not like the sleep number beds, although others might. The free hot breakfast is nice.”

Aug 1, 2008 by Susie from Gurnee, IL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[8]

  • The rooms were clean and quiet.
  • The sleep comfort beds were difficult to operate.

“Overall the experience was very good. I would recommend this hotel to any of my friends.”

Jul 30, 2008 by Sue from Sheboygan, WI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Comfortable room was able to try sleep number bed.
  • Hotel does not have a view as it is near mall.

“We arrived at the hotel and were told we had a double room non-smoking. Asked if we could have a king and were accommodated. We were surprised to be given coupons for breakfast each day. The room was equipped with a sleep number bed, the bad part of this is that the bed is very loud when you pump it up the numbers. Hotel was quiet and in an easy to reach location. As an added bonus there was a laundry across street.”

Jul 30, 2008 by Debora from Tinley Park, IL
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Proximity to many dining options.
  • Sinks were in the common area of the room.

“The hotel was very clean and the staff was very friendly and helpful. One of my pet peeves though is a tub that doesn't drain properly which we experienced the first night. Once we complained, it was fixed. The cleaning staff should pay more attention to these type of details.”

Jul 29, 2008 by Anthony from Westminster, CO
Overall Rating: 5 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[10]

  • Great location.
  • Unfriendly staff, dirty public areas.

“This hotel is not a 3 star hotel. Beds were very uncomfortable and the room was cramped.”

Amenities at Radisson Inn Madison, Madison

  • 24 Hour Front Desk
  • Air Conditioned
  • Bar/Lounge onsite
  • Bus Parking
  • Business Center
  • Charge for rollaway.
  • Coffee Maker in Room
  • Complimentary breakfast not included in all rates.
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Express check-in
  • FEMA Approved
  • Fire Alarm with Light
  • Fitness Center or Spa
  • Free Newspaper
  • Golf
  • Grab Bars in Bathroom
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Pool
  • Housekeeping - daily
  • Ice Machine
  • In Room Complimentary High Speed Internet Access
  • Indoor Pool
  • Iron
  • Ironing Board
  • Jacuzzi
  • Laundry/Valet Services
  • Microwave available on request
  • Modem in Room
  • Multilingual
  • Outdoor Tennis
  • Outdoor parking at the hotel.
  • Phone Service
  • Pool
  • Public Address System
  • Recreational Vehicle Parking
  • Refrigerator available on request
  • Restaurant
  • Room Service
  • Safe
  • Safe Deposit Box
  • Security Features
  • Shops/Commercial Services
  • Smoke Detectors
  • Sofa Bed
  • Sprinklers In Rooms
  • Television with Cable
  • Tennis
  • Vending Machines
  • WIRELESS INTERNET CONNECTION IN PUBLIC AREAS
  • Wake-up Service
  • Wheel Chair Access
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