Four Points by Sheraton Harrisburg

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User Reviews for Four Points by Sheraton Harrisburg, Harrisburg

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Sep 14, 2008 by Christoph from Tarrytown, NY
Overall Rating: 4
Cleanliness:[8] • Staff:[2] • Location:[5]

• Clean.
• Noisy. Uninterested staff.

“Be careful: some rooms have windows to the lobby only - those were really noisy. Front desk staff was uninterested and don't care if you need to get up in the morning. Rooms were quite old but seemed clean. As a business traveler: stay away! - as a leisure traveler: check out if there's cheaper and better places around.”

Sep 6, 2008 by Vimal from East Windsor, NJ
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[9]

• Friendly check in.
• Staff treatment was not acceptable when checking out and no receipt was given.

“NA.”

Sep 5, 2008 by Mary-Anne from Raleigh, NC
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[8]

• Nice lobby, friendly staff, nice pool.
• Old, outdated, furniture.

“Nice lobby, friendly staff, great pool, elevator floor was filthy and was never vacuumed our entire stay of 4 nights. Hallway and room carpets old, frayed and outdated. Wallpaper was old and outdated. Bathroom with hole in wall. A really old dingy room.”

Sep 3, 2008 by Brian from Newport News, VA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[5]

• The location was excellent.
• The service was horrible.

“The first room had the door open, the TV on, the beds were unmade, and towels on the floor. The second room was clean but had to call twice the first night to get towels. We had to call again the 2nd night to get towels. We had a coffee maker with no coffee to put in it.”

Sep 2, 2008 by Luanne from Dracut, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The beds and bedding were great.
• Every time we used the pool there were no towels.

“They were supposed to supply towels at the pool. Every time we used the pool there were no towels to be found. When I went to the front desk to check out I mentioned this and he acknowledged that yes they have a problem but they didn't intend on fixing it. Very poor answer in my opinion.”

Sep 1, 2008 by Chris from Vero Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was very spacious.
• No free breakfast.

“This hotel is clean an has large rooms. The pool is also large and open late. I was very pleased with this hotel and so was my family.”

Sep 1, 2008 by Bo from Barnegat, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient location, inviting lobby.
• Room a little outdated.

“The hotel was in a great location close to Hershey park, our main destination for the trip. Hotel personnel were very friendly. The room was a bit outdated and I felt the bathroom could have been a little cleaner. There was hair on the floor but it was not bad enough to have to complain. Overall a great stay.”

Aug 30, 2008 by Michele from Mahwah, NJ
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[5]

• The restaurant food was great, bed was comfortable.
• Overall decor needs update, pool opens too late in the morning, dirty trays left outside rooms too long.

“This hotel was fine for a short stay with kids after a long day at Hershey Park. The pool should open earlier in the morning (by 8-9) and stay open later at night (11p) - not enough help in the restaurant, but overall a good overnight stay.”

Aug 30, 2008 by Eileen from Atlanta, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• The room was quite sizable and comfortable.
• The hallways and some of the room components (chair, etc.) are "shop worn" and need a rehab.

“I had gotten three rooms for my family and a friend's family. They were all comfortable and large. (NOTE: My friends stayed in an interior room that opened onto the pool and if you have small children whom you want to get to bed before the 10 pm pool closing time, I suggest that you request an exterior room. The noise from the pool - children playing, etc. - is loud and resonates.) We were at the hotel to go to Hershey and Dutch Wonderland and we were 15 minutes from Hershey (about 40 from Dutch Wonderland). It's a very viable option for those on a budget. Unfortunately, I am not sure if it is understaffed but we could not get wash clothes one day (there were none left after housekeeping cleaned the room) and we couldn't get towels at the pool (despite numerous requests.) The continental and/or hot breakfast available in the lobby seating area is quite convenient and very comprehensive. (It enabled us to take some granola bars and small boxed cereal away for snacks.) The price is a bit steep though - especially for children over two (although there is a slightly lower price than for adults - it's still high.) Please note that this is definitely not a 3 star hotel. Somewhere between a 2 and 2 1/2. For those with families, it's well located near a large grocery store - where I was able to pick up milk and juice, etc. Finally, I had to transact a small amount of business while there. I could find only one pc in the lobby area for all the guests which was incredibly slow and for which there was a line. There is no business center otherwise, I do not believe.”

Aug 28, 2008 by Joe M. from Newnan, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[9]

• Good location, near main interstate and restaurants, nice pool area, good breakfast buffet.
• Called guest services twice for coffee and extra pillows, were out of coffee and never got my pillows.

“Was given directions by someone at front desk.”

Aug 26, 2008 by Marianne from Plymouth Meeting, PA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Pool, breakfast buffet, was not a high rise building.
• Could be cleaner.

“Good location and facilities.”

Aug 26, 2008 by Nelson &. from Macungie, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was very nice; excellent parking and friendly people.
• There was no trash can in the bathroom. There was some hair in the bathtub; that shouldn't happen.

“We enjoyed our stay very much and everyone we dealt with was very helpful and friendly. We definitely would stay again and have already recommended to family and friends.”

Aug 24, 2008 by Dave from South River, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice pool for the kids - indoor, heated, and open until 10 PM.
• Only 1 roll of toilet paper supplied during 3 days.

“I feel the overall rating of this hotel is more like 2-star, rather than the 3-star. The rooms and facilities were perfectly fine. I just don't feel like there was anything special about it to advance it from a 2-star to a 3-star rating.”

Aug 24, 2008 by Karen from Akron, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Rooms were clean.
• Rooms were noisy, either highway, pool or lobby noise. (we had 3 rooms).

“Rooms were clean. I'm not fond of hotels using decorative bed pillows that are passed on from customer to customer without clean coverings! it was not too far from Hershey attractions. Staff was helpful. noise outside the rooms was a little annoying. I would, however, stay here again.”

Aug 24, 2008 by Elizabeth M. from High Bridge, NJ
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[7]

• Friendly staff, comfortable rooms good proximity to stores, restaurants and attractions. Hotel has good restaurant/bar with friendly staff.
• Older/warn appearance of parts of room (bathroom ceiling), hallways/carpets warn and dirty and exterior. Pool nice but pool tiles/deck dirty.

“Friendly staff, comfortable beds and proximately to Harrisburg area attractions make this hotel a good choice for families. Many stores and off site restaurants are within easy reach of this hotel. Pool area and hallways could use some upgrading/cleaning.”

Aug 21, 2008 by Dana from Johnston, RI
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[8]

• Convenient location to Hershey attractions.
• Updating needed with all rugs (room/lobby) and ceiling.

“However, for a Sheraton, we were disappointed in the wear and tear of the rugs in the room/hallways and the walls could use several coats of paint. A little updating goes a long way.”

Aug 19, 2008 by Rebecca from Littleton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious, super clean, very quiet, free internet terminal, comfortable beds, convenient to business, shopping & highway, casual social area in lobby.
• Free breakfast buffet was great, but could've had more healthy or lighter options.

“This hotel is conveniently located to several business parks and shopping areas, as well as major highways, and is only 20 minutes from Hershey Park. It is a great choice for all travelers, with large, comfortable rooms, fresh, soothing decor, and a pool. Our party (two adults and one teen) found it to be super quiet, and scrupulously clean - everywhere. The staff exemplifies the state motto with their friendly and helpful manner. Of the three hotels we used during our vacation, this one is the only one where we had a good nights sleep every night, and is the only one we would consider visiting again.”

Aug 18, 2008 by Frank from Charlotte, NC
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[8]

• Very nice room, helpful staff.
• Too close too freeway, hallway carpets were dirty.

“Nice hotel, though it is very close to the freeway, could hear trucks all night long. Definitely not a 3-star hotel experience.”

Aug 16, 2008 by Maryjane from Lincoln, DE
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very comfortable mattress on the bed.
• Needs new carpet in elevators.

“Nice appearing lobby, but once on the way to the elevators, carpets are worn and shabby.”

Aug 15, 2008 by Harjit from Columbus, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[6]

• Just the outlook.
• Almost everything.

“The worst experience ever had, had spiders in the room, the room had an odor, had to get my own air freshener so that at least can stay in the room, ironing board was broken which they replaced, plywood on the bathroom door was peeled in different places like a bathroom door at cheap road side gas station, staff didn't know where we can find any restaurants in the neighborhood, and so on. Never thought it was Sheraton, overall would have been better of staying at roadside motel.”

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Amenities at Four Points by Sheraton Harrisburg, Harrisburg

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services