Holiday Inn Express Hotel and Suites

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User Reviews for Holiday Inn Express Hotel and Suites, Harrisburg

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Aug 24, 2008 by Amelie from Vienna, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[8]

• The breakfast buffet was pretty good.
• We had to go to the lobby to get a connection.

“This hotel had a nice suite, very good for families with small children. The breakfast buffet had a decent mix of choices and had hot items as well as fruit. The biggest problem I had was the lack of in-room WiFi and the total inability of the staff to address the problem. The bathroom could use some remodeling too but it wasn't in terrible shape, just run-down looking.”

Aug 24, 2008 by David from Moon Township, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hot breakfast was excellent. Room was a good size.
• Overall there was less traffic but at first had to make U-turn to get started in the right direction to travel to Hershey Park.

“Great breakfast and friendly staff. Good location to Hershey Park with less traffic problems. Quiet room even though we were in a heavily visited part of the hotel.”

Aug 18, 2008 by Tammy from Washington, MI
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Rooms were spacious and clean.
• Lack of staff members.

“One lady running the front desk, she was very pleasant even though people we yelling at her for the rooms not being ready, people calling on the phone lost yelling at her. The rooms weren't ready when people were checking in, line up to check in (1/2 hr wait), no towels at the pool. There was one other staff member trying to get the rooms clean. The lack of staff and the long waits were making people very angry, especially with small children. There were ants in the room and no coffee or towels were left the next day. Most for this could have been avoided with proper staffing.”

Aug 4, 2008 by Marc from Tamaqua, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was extremely friendly, pool was excellent, rooms were clean and spacious.
• No dislikes.

“I would definitely stay here again. Cannot say enough about how much the staff was ready to help with anything we needed.”

Jul 27, 2008 by Lea from Trumbull, Ct
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[9]

• Clean, spacious room, breakfast selection, size of TV.
• No elevator, untrained front desk people.

“Hotel was easy to find. Clean through out. The stair case was beautiful in the lobby, too bad it was the only way to get to the 2nd floor. Seeing that one of our party, we requested 2 rooms, has asthma we had to try to get them a room on the 1st floor. They were able to accommodate us though it took some time. The rest of our stay was great: room, breakfast was wonderful. Highly recommend it.”

Jul 23, 2008 by Pb from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Clean, pool, convenient and cheap. Close to Hershey.
• Loud and allowed pets.

“Good value, nice rooms. Loud at times and the room was humid. But overall was worth the price.”

Jul 8, 2008 by Isabelle from Chappaqua, NY
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[8]

• Proximity to attractions (Hershey Park).
• Indifferent manager, fireworks at 12:00 AM in parking lot.

“Hotel will meet expectations if traveling on a budget; clean enough and close to Hershey Park. Good for quick in and outs, and sleep.”

Jul 8, 2008 by Dirtdiver from Scotch Plains, NJ

Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very friendly.
• Hallways smelled like old socks.

“My family and I were very well treated at the reception desk.”

Sep 8, 2007 by Laurie from Rochester, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The daily free breakfast was wonderful-good assortment of items to choose from.
• The people in the room next door were loud and inconsiderate of others.

“The Holiday Inn was centrally located in proximity to Hershey Park, restaurants and shopping plazas. The rooms were clean, the breakfast was good, and the staff was friendly and helpful. It was easy to reach, right off the Interstate.”

Aug 28, 2007 by Debbie from Fords, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Convenient to Hershepark, dining, entertainment etc.
• No elevator.

“The rooms were quite spacious. There was a microwave, refrigerator and two sinks. Access to all major highways was a short ride from hotel. Only drawback is in bad weather there was nothing to do at the hotel (no game room, no indoor pool).”

Aug 26, 2007 by Eric from Dumfries, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[8]

• Very clean, hospitable, convenient and safe.
• Have to make a tough u-turn to get out.

“Very nice, 15 minutes to Hershey park. Excellent sandwich shop 2 stores away about a 2 minute walk.”

Aug 3, 2007 by Debbie from South Riding, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[4]

• The room was large.
• I never saw an elevator in the lobby. Breakfast area had no A/C on. Very hot. TV did not work in room.

“The hotel was easy access from the highway. Hotel parking lot on the side was very dark. In lobby I never saw an elevator just stairs. The breakfast room was very hot, as if they had no A/C on. The breakfast selection was good. When I turned the TV on in my room, it did not work. We realized that it had been unplugged from the wall socket. When we went to turn off TV the remote would not turn it off. We attempted to turn it off manually from the front that did not work either. I had to unplug the TV, when it was still on, to turn it off. Needless to say, there was an inconvenience while in bed. I'm not sure if the person before me informed the front desk or not, or if they (front desk) just ignored the fact that the TV did not work. I doubt seriously if I would stay at this hotel again.”

Jul 8, 2007 by Michelle from Vineland, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• I liked the fact that it was close to Hershey park without having to pay a high price to stay.
• It was not handicap accessible/no elevators. and small parking spaces.

“Overall it was a good hotel. The staff was nice and they offered good directions to Hershey park. The only thing I did not like was there were no elevators, we arrived to be put in a room upstairs and my mother in law has trouble with stairs so that concerned me, but the staff did switch are room without any problems.”

Jun 18, 2007 by Amanda from Shelby, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• I was very happy with this hotel and would come back and stay again.
• Not enough TV channels.

“I think this is a great place to stay and would do it again the next time I'm in the area.”

Jun 9, 2007 by Adam from Getzville, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Room was perfect.
• Breakfast was lacking.

“Very nice hotel with rooms for all types of visitors. There was a free breakfast, but it was not as enjoyable as others I have been to.”

Jan 2, 2007 by Joe from Carbondale, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff, hotel was very clean and quiet.
• No complaint.

“The hotel was easy to access from i81.the staff was very friendly, and the hotel was a pleasure to stay at. Very clean and quiet.”

Aug 31, 2006 by Theresa V. from Comstock Park, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotel and staff was nice.
• Not enough seating for continental breakfast.

“NA”

Aug 11, 2006 by Ray from Lusby, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Breakfast was outstanding.
• No outside benches for smokers.

“The hotel was very clean, outdoor pool was clean and refreshing, room wastebaskets should be larger especially for families that order food delivered. Hotel personnel were very nice and helpful, lots of tables and plenty of choices for their continental breakfast which was outstanding.”

Jan 5, 2006 by Hongwei from Rochester, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff, free fruits and drinks.
• No indoor swimming pool.

“Overall very good.”

Dec 24, 2005 by Bill from York`, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very friendly staff, nice breakfast too.
• A little trouble with the wireless, had to have my computer located at the sink to gain access.

“Very nice place, very nice and helpful staff. I would stay there again.”

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Amenities at Holiday Inn Express Hotel and Suites, Harrisburg

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet Business Center Coffee Maker in Room Copy Service Cribs Available Desk with lamp Email Service FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat

Hairdryers Available High Speed Internet Access Ice Machine Iron Modem Lines in Room Multilingual Outdoor Pool Pets Allowed Pool Radio Rollaway Beds Safe Deposit Box Satellite TV TV Remote Control Television with Cable Vending Machines Wake-up Service