Radisson Hotel Macarthur Airport

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User Reviews for Radisson Hotel Macarthur Airport, Holtsville

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Aug 27, 2009 by Claire from Humble,TX
Overall Rating: 10

• Pleasant, efficient and very friendly.
• No complaints.

“Excellent area for getting to where you want to go.”

Aug 20, 2008 by Charles from Roanoke, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Convenient location, room amenities.
• Double beds not comfortable, no pool.

“We liked the location of this hotel. We were visiting friends and this hotel was only 15 minutes away from their house. The restaurant was adequate and convenient. This hotel has sleep number beds but the double size beds in rooms with 2 beds do not have separate controls for each side of the bed so basically you are sleeping on a plain old air mattress. For one of the beds the display screen on the control was broken the bed could inflate or deflate but you could not tell what number it was set at. We liked the fact that our room included a microwave and a small fridge. Our son did not like the fact that there is no pool at this hotel. I am somewhat allergic to pets and sensed that dogs had been allowed in parts of the hotel (or had been snuck in). Overall it was an adequate hotel but nothing super.”

Aug 20, 2008 by Mel from Arlington, VA
Overall Rating: 4
Cleanliness:[4] • Staff:[7] •

• It was attractive.
• Lack of clean glasses.

“The hotel was attractive. The beds were all sleep number and you either slept on a brick or sunk into the mattress. The maids did not bring in fresh glasses but reused the previous nights. I could tell because we discovered that one of ours had a huge crack when we filled it. It was emptied and replaced on the tray the next morning. Not likely it ran through the dish washer. The bathrooms had virtually no space to place your things. The counters were tiny and the toilets did not have lids. No activities for kids.”

Aug 19, 2008 by Thomas J. from Summerville, SC
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[3]

• Some of the employees were gracious.
• Mold in the bathroom, dirty carpets, shower ceiling was moldy.

“This is definitely not a 3 star hotel. It would pass for a 2. My car was broken into in the parking lot. It was parked under a light. I guess the night security guard was sleeping. The hotel also charged me $11.00 in phone calls I needed to make at the desk. It had a speaker phone and it was easier to use while writing down and giving information. It was in a run down condition with mold in the bathroom ceiling.”

Aug 14, 2008 by Rick from Erie, PA
Overall Rating: 8
Cleanliness:[8] • Location:[10]

• Very friendly and helpful staff.
• A little noisy at night, no coffee available in lobby.

“Staff was accommodating and friendly. Parking was plentiful and well lit at night. No complaints.”

Aug 13, 2008 by Susan from San Mateo, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Very clean and had a nice feeling. Desk clerks very nice and helpful. Laundry machines for guests.
• The rooms were a little small, but nice and clean.

“The lobby area was very pretty and had a nice bar/restaurant. The staff was very professional. They were always cleaning. It was very close to the freeway and easy to get to. I would definitely stay there again.”

Aug 11, 2008 by Christine from Bellport, NY
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[8]

• The staff was very friendly.
• The carpets need an upgrade, no pool, the toilet leaked, no cable TV; no movie's to buy to watch on TV.

“The rating on this hotel is so wrong. It may be for a business traveler but not for a romantic getaway. They ask for my credit card in case of charges I made, what a joke. I could see if there were movies I can buy to watch on the TV, there wasn't. I could see if there was a food. Box in the room to buy things from, there wasn't. They had no cable just a satellite dish which you see through the window of the gym. The dish is buried in a bunch of trees in the back of the building; I thought they have to be in clear view of the sky to get a signal. No Pool. When this hotel was a Best Western they had a pool. When it changed to the Radisson they remove it. This is not a hotel for a getaway it is for the business traveler. Disappointed.”

Aug 2, 2008 by Sharon from Fort Lauderdale, FL
Overall Rating: 7
Cleanliness:[4] • Staff:[10] • Location:[8]

• Fantastic staff. Restaurant has good food and service.
• Rooms were too small & smelly! Needs renovation! Plumbing was not up to par!

“The staff was multi-tasks. A lot! Front desk staff rotates to bartending, to waiting tables to fixing the washing machine. Is this normal? They bent over backwards and are very friendly! Our friends shower broke, the rooms and halls smell of smoke and age. The Select Comfort beds are not comfortable. All the food, especially the Onion soup & wings were great! Get some upscale wine selections especially local vineyards! I would love to revisit this hotel if it was renovated. Keep the staff. They're a treasure!”

Aug 1, 2008 by Carol from Riverbank, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is conveniently located near Macarthur airport and they have an airport shuttle.
• It does not have a pool, but has a fitness center.

“The hotel is conveniently located by Long Island Airport and provides an airport shuttle. There is a restaurant, fitness center, and internet room. There isn't a pool, but the Atlantic Ocean is right there. It is driving distance to Port Jefferson and the Hampton. The staff is very helpful. They even brought complimentary cookies and milk to our room.”

Jul 25, 2008 by Debbie from Wonder Lake, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Manager and staff went out of their way to make me feel welcome and comfortable during my stay.
• Bathroom sinks area and shower a bit small.

“Very personable manager and staff who go out of their way to attend to needs of guests; restaurant with accessible hours available within hotel.”

Jul 15, 2008 by Over-50 from Clifton Park, NY
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[9]

• Clean, professional and good location.
• Walls are paper thin and to much noise from others.

“I enjoyed the hotel except for the thin walls which allows to much sound transmit from the adjacent rooms. I was up to 1:00 AM because of the partiers next to me!”

Jul 14, 2008 by Lola from Rocky Mount, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Close to the highway.
• Entry off the expressway.

“A good place to stay on the Island.”

Jul 2, 2008 by Dianajean from Springfield, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was friendly, funny, helpful and very human!
• Sleep Number beds. If you don't know your number, you're screwed.

“Staff were extremely friendly and went above and beyond - my requested refrigerator was waiting in my room for me, plugged in! Unheard of in other establishments. Room and bath were spotless. This obviously was once a smoking allowed facility - halls still held smell of cigarettes but not terrible. Dig out the pool and you are guaranteed a return visit!”

Jul 2, 2008 by Joan from Shippensburg, PA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• The help were very helpful and pleasant and price.
• Construction and room seemed to be missing at least a luggage rack and had broken phone work outside window and parking limited.

“At another time hotel might be good for business travel but it had no pool and is a little run down. The renovations disturbed us at 8 am and our room was worked in while we were out for day. We had no idea when we arrived that this work was going on. It isn't too good for families.”

Jun 30, 2008 by Joan from Shippensburg, PA
Overall Rating: 5
Cleanliness:[6] • Staff:[10] • Location:[7]

• All the staff we met were very pleasant.
• The elevator and some other carpet quite dirty. Workers were in room, while we were out.

“The hotel has no pool and no gym. I would hope to be warned in advance of work going on at a hotel. There was no luggage rack for suitcase in room a common convenience and no fridge. It was very hard to park near entrances and light each time we returned for night. The price was ok.”

Jun 8, 2008 by Caralee from Port Coquitlam, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Staff was very friendly.
• They never cleaned the room in 4 days. If not done in the AM, it isn't done period.

“Very friendly staff at front desk. They allowed early check in after an overnight flight. After sleeping in the next AM though, leaving the room around 1 pm, they never cleaned the room. The next day the same thing, and the next. So in 4 days of staying there, they never once cleaned the room or gave fresh towels or even called to ask if I needed/wanted it cleaned. Have never experienced that before. Checking out, staff was again very friendly.”

Jun 6, 2008 by Paul from Merritt Island, FL
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[7]

• Convenient location for shopping and some area restaurants.
• Really only a $85/night value. Could use modernization.

“My experience at this hotel would have been okay had it been in the $75 to $85/night class. (2.5 star. at best.) Restaurant open sporadically. Breakfast buffet was horrible. Hotel really needs modernization. My room was clean. But carpet was old and stained. Limited Cable TV with no in-room movies. Kind of noisy air-conditioner. Most of the desk clerks were very nice. Although I had one very bad incident with just one woman, who obviously was unhappy with her job.”

Jun 5, 2008 by Florence from Concord, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The rooms are very nicely decorated and clean.
• The number beds and the shower head didn't work.

“This is the third time I have stayed at the Radisson and except for the woman who was at the desk at checkout, the staff is great. When I checked out I told her that the showerhead was broken and it was hard for us to shower, she said nothing and looked at us. Didn't ask anything about the shower or how was your stay, not even good bye or have a nice day. I was very disappointed.”

Jun 5, 2008 by Lori from Beaumont, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Provided transportation in a five mile radius, and the sleep numbered beds.
• No pool.

“Very pleased with room, staff.”

May 21, 2008 by Barbara from Chittenango, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect.
• Nothing.

“The hotel staff was very accommodating. I was traveling with my mother who had a walker. They gave us a first floor room located by a handicap ramp and the entrance door. Very friendly. Safe area. Very clean and comfortable.”

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Amenities at Radisson Hotel Macarthur Airport, Holtsville

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Bus Parking Business Center Charge for adult rollaway. Coffee Maker in Room Complimentary breakfast not included in all rates. Connecting Rooms Copy Service Cribs Available DVD rental available at Blockbuster. Elevators Exercise Gym Express Checkout Express check-in FEMA Approved Fitness Center or Spa Free Newspaper Gift Shop Golf Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club Hotel Shuttle Service

Housekeeping - daily In Room Complimentary High Speed Internet Access In Room Movies In room safe available on request Iron Ironing Board Laundry/Valet Services Microwave available on request Modem in Room Multilingual Outdoor Tennis Outdoor parking at the hotel. Public Address System Recreational Vehicle Parking Refrigerator available on request Restaurant Room Service Security Features Shops/Commercial Services Smoke Detectors Sofa Bed Sprinklers In Rooms Television with Cable Tennis VCR rental at hotel. Wheel Chair Access