Four Points Boston Logan Airport

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User Reviews for Four Points Boston Logan Airport, Revere

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Feb 5, 2010 by Fred from Elkhart,IN
Overall Rating: 1

• Staff quickly changed my original room which had not been thoroughly cleaned.
• The "old" wing, which was about 40 degrees in the hallways.

“The first assigned room was not becoming of a Sheraton product. However, the staff changed my room into the newer wing, which was more satisfactory. The location was in the vicinity of Boston-Logan Airport, but was not within immediate striking distance. It would be categorized as 'okay', but certainly nothing special.”

Jan 27, 2010 by Laura from Blue Hill,ME

• Movies nearby.
• Not enough seating for sushi clientele in the
  dining room.

“Good service close to airport.”

Dec 20, 2009 by Laurie from Oakville,Canada
Overall Rating: 6

• Clean, modern, close to shopping, multiple restaurant choices.
• We booked a king size bed, but did not get one - we got 2 doubles. Shuttle to airport very slow and unattentive.

“Very nice hotel, with lots of conveniences. The double room was lovely, but we asked for a king bed - it would have been perfect had we got it. We called from the airport to get picked up by the complimentary shuttle and were told that it would be there in 15 - 20 minutes, to wait outside. It was freezing outside, and about 15 minutes later the shuttle drove right by us. We waited another 15 minutes for it to return, and still no shuttle. We had to call back again - each call cost us money - so much for complimentary!!! Finally about an hour after our first call the shuttle arrived. The next morning on the shuttle back to the airport, we were told that it leaves every 15 minutes - to be there 5 minutes early. We got there and had to wait for 15 minutes for airline staff to take their time arriving - definitely it was geared to them and not the casual visitor. All in all, a good hotel and Priceline.com gave us a great price, but the only disappointment of our trip was the poor shuttle service.”

Dec 14, 2009 by Charles from Wichita,KS
Overall Rating: 9

• Clean and organized.
• Location was off the beaten path.

“Great staff and clean.”

Oct 10, 2009 by Sue from Moreno Valley,CA
Overall Rating: 5

• Found a container of rotten food under the bed and the hallway stunk badly.

“Nothing good to say!”

Sep 29, 2009 by Robin from Ann Arbor,MI
Overall Rating: 5

• Staff tried to remedy our displeasure.
• Left to wait for shuttle at airport, then had to take cab, the hotel paid though.

“Handicapped room - no tub, just water on the floor. Had to wait 30+ minutes for a shuttle & then was told we had to wait another 15 minutes or so, or we could take a cab and they'd pay. Arrived at hotel very late. Staff tried to make us happy though. Not the best Sheraton experience overall.”

Sep 25, 2009 by Michael C. from Crestline,CA
Overall Rating: 1

• Can't think of anything.
• Everything

“I was lied to, when checking into the hotel. I asked for a room upstairs, I was told nothing was available, I was given a room on the so called 1st floor level( more like basement), underneath the meeting rooms. Loud Hip Hop music/party was going on. I called the front desk, and said this would not work. Some how, a room on the 6th floor, was available. Ya, right. Once inside room, it was OK. You can hear your neighbors, very easily through the walls. I never got a good night's rest there.”

Sep 13, 2009 by Greg from Arlington,WA
Overall Rating: 7

• Friendly staff.
• Peeling paint in bathroom, tight space in bathroom.

“Adequate room for basic needs and amenities. No complaints about the room itself and good friendly service from the staff.”

Aug 22, 2009 by Donna Prusak from South Dennis,MA
Overall Rating: 9

• safe atmosphere
• pool not inviting

“Nice and friendly experience”

Aug 19, 2009 by Mark from Barrie,Canada
Overall Rating: 7

• Staff exceptionally helpful.

“Photo's are incredibly deceiving. This hotel is at best a 2 maybe 2.5 star moderate. Clean and the staff very helpful and friendly. Location reasonable. Quiet in the evening.”

Jul 22, 2009 by Ali from Woodinville,WA
Overall Rating: 3

• Close to airport - free shuttle to airport.
• Smelly, poorly lighted rooms and public spaces and musty.

“The hotel is conveniently located to Logan Airport, especially if arriving late or leaving early in the morning. Quality of rooms, service, food, and hotel facilities is way below expectations.”

Jul 2, 2009 by Radha from Gainesville,FL
Overall Rating: 10

• Free shuttle to airport and other locations! Free water bottle!
• Parking lot was tight.

“Very convenient - free shuttles to airport, movies, etc. Very accommodating staff - let us check in early, switched us to a different room (we needed 1 king, not two full). Quiet, clean. Nice bathroom.”

Jun 21, 2009 by Mary Ann from Camp Hill,PA
Overall Rating: 6

• It had a free shuttle to/from the airport.
• It did not have food available before 6:30 a.m. or after 10 p.m.

“With the shuttle service the hotel is convenient for travelers by air.”

Jun 19, 2009 by Kim
Overall Rating: 1
Cleanliness:[1] • Staff:[9] • Location:[1]

• Staff was very nice!
• Old, dirty, smelly, bad lights, bathroom dark!

“I would never stay here again. Very run down! Makes me sick to even think about this hotel. Dirty!”

Jun 15, 2009 by Amy from Glendale Heights,IL
Overall Rating: 3

• Bad is comfortable.
• Location, facility is too old.

“Located in a run-down neighborhood,not much staff around here except a Uno pizza house, McDonald, and a strip mall. Facility is way too old (I guess it was built in 70s). Not a 4 star hotel I expected.”

May 30, 2009 by Greg from Duluth,GA
Overall Rating: 2

• The lobby and location were good.
• The room was not neat and bathroom had no fan or vents.

“The rooms in the older section did not live up to the star reputation of the hotel. The bathroom had no vents or fans which made it uncomfortable for use. The sink was cracked and the beds were not made neatly.”

May 22, 2009 by Susan from New York,NY
Overall Rating: 9

• Warm and comfortable on a cold eve.
• A
  bit far from Boston, but the T was great.

“Hotel hit the spot after I arrived cold and exhausted.”

May 21, 2009 by Andrew from Richmond Hill,NY
Overall Rating: 5

• Convenient and clean.
• Did not keep their room commitment, difficult check in.

“Hotel was just okay.”

Apr 30, 2009 by Wayne from Myrtle Beach,SC
Overall Rating: 1

• Shuttle to the airport.
• Hair in the bath tub and on the sink. Filthy.

“I was more than disappointed with my stay at the Four Points By Sheraton. My room was filthy. Hair in sink and tub. The room seemed disturbed. The furniture was not were you would expect it. paint was peeling off the ceiling. Old cardboard under the chipped and peeling entertainment center. Table had the finish peeling off. It seemed as if I was in a tattered apartment.”

Apr 11, 2009 by Jen from Northfield,VT
Overall Rating: 8

• The shuttle service pick up and drop off to and from the Metro station and airport.
• The pool was very small and the location was pretty poor.

“The shuttle service pick up and drop off to and from the Metro station and airport was great! Very useful to avoid driving in Boston and high parking fees. However, the hotel isn't in a very pretty location. Expect every room to have a pretty poor view.”

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Amenities at Four Points Boston Logan Airport, Revere

24 Hour Front Desk Available to/from Boston Logan International Airport; 24 Hours Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Hairdryers Available

Handicapped Rooms/Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Television with Cable

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