Best Western Ramkota Hotel

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User Reviews for Best Western Ramkota Hotel, Casper

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Oct 30, 2009 by Steve from Roseville,MN
Overall Rating: 10

• The staff was friendly and very helpful.
• The pool and hot tub hours were too limited.

“It was a very nice room and the Staff was most helpfull with everything that was needed. They were hosting a wedding that night but still had time for other customers.”

Jun 11, 2009 by Sylvia from Ithaca, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Immaculate, comfortable rooms and helpful staff.
• Some road noise due to location near highway.

“I have to think that this hotel has been completely renovated and some staff replaced since some of the other reviews were written. I thought it was a fantastic deal and the room was among the cleanest and nicest I've ever stayed in (do keep in mind that I am a budget traveler). The beds were very comfortable, with quality fitted sheets and beautiful bedding. The bathroom was spotless and looked totally new, with a great shower. Everything worked perfectly and I visited the hot tub and several families were there having a riot in the pool, which had some fun features like a giant floating alligator and water jets that you could spray at each other. The fitness room was not clean, with 2 (good) treadmills and 2 other pretty old machines. The machines face a wall mirror, which I didn't like, and there was little air circulation. The staff was incredibly helpful. The location is convenient but I could hear some road noise at night.”

Sep 12, 2008 by Doug from Cleveland, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great staff!
• Some construction near indoor pool.

“Great staff, they were the most helpful I've ever been. I was loading in all our luggage, and one of the staff made the effort to help me without expecting a tip! Hotel is under construction, but it's still a great place. Good non-smoking rooms for our little toddler. I thought they were great enough, so I asked for another room there on my way back through Casper.”

Aug 11, 2008 by Mary from Galesburg, IL
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[8]

• Location was ok.
• It seemed like it was being run by children (teenagers).

“After staying in this hotel we were disappointed in this one in Casper. It sounds like they have great plans for it, but they would better get some good employees or it will bomb. We were most upset with our service at the restaurant for breakfast.”

Aug 6, 2008 by Bradley from Laramie, WY
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[2]

• It was close to our meeting.
• The sewer backed up into our bathroom sink, no pool, food was a buffet which was awful.

“The floor and the first room we stayed in had a pungent odor. Come to find out it was a sewer odor because the sewer backed up into our bathroom sink the very next morning. My oldest child has asthma and she suffered two asthma attacks that weekend.”

Jul 25, 2008 by Patricia from E. Peoria, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beds were very comfortable. Very soft linens.
• Room was for handicapped. Would have preferred regular room. No continental breakfast.

“Very upscale hotel for the price, however there was no continental breakfast. Pool was under construction. Liked the extended lobby area with a few small shops, etc. Premium bedding and linens.”

Jul 21, 2008 by Calum from Calgary, AB CA
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[3]

• Location with regards to my business purpose and airport.
• Facet dripping in bathroom doors/walls not soundproof ageing hotel in need of renovations.

“This hotel is a building with box rooms and no soul whatsoever. It is ageing, so the facilities are obsolete, inefficient and in need to replacement. The bed was not comfortable, neither were the pillows. I did not sleep at all while I was there. The gym is a joke.”

Jul 17, 2008 by Corey from Broomfield, CO
Overall Rating: 7
Cleanliness:[10] • Staff:[4] • Location:[10]

• Clean.
• Pool was shut down temporarily.

“This hotel is fine - used to be the Hilton, then the Radisson. So it is a little nicer than your average Best Western. Rooms are clean, they are building a water park inside, and so the pool was closed for the summer.”

Jul 10, 2008 by Mary from Glenrock, WY
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[7]

• Able to get a double smoking room.
• Unable to cool room, said would get trundle bed and did not.

“Under construction and may be nice in the future but last winter, the room was cold and now this summer it is hot and the room conditioner was not functional.”

Jun 28, 2008 by Gary from Midland, TX
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[7]

• Near interstate hwy.
• Not clean.

“A very poor motel. Should not be rated with 2 stars. I really don't want to stay in any more Best Western's. I would not stay there again.”

Jun 15, 2008 by Diana from Worland, WY
Overall Rating: 2
Cleanliness:[1] • Staff:[10] • Location:[8]

• Lobby and front desk was nice.
• Out dated and not what a high star rating would be.

“Doesn't meet expectations of what it offers, poor fitness room, which is extremely important to me as an active traveler who specifically looks for a fitness room, I even called the hotel to make sure the treadmills were in good working order. Our bathroom lighting was extremely poor I had to turn the heating lamp on for extra lighting.”

May 20, 2008 by Arthur from Big Horn, WY
Overall Rating: 5
Cleanliness:[5] • Staff:[2] • Location:[7]

• Location and parking were good.
• Remarkably poorly trained front desk personnel, unfriendly, ignored, me for quite a while, while they did nothing else.

“Physical facilities ok, front desk staff needs to be booted and manager doesn't apparently know it. Perhaps the manager needs "corrective surgery".”

Apr 10, 2008 by Ava from Tallahassee, Florida
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[9]

• Many of the staff members were quite pleasant.
• The infrastructure is in terrible need of updating. Many of the rooms are quite filthy!

“My recent visit to the Best Western Ramkota in Casper, Wyoming was truly the most miserable hotel experience that I have ever had. First, we had a day and a half without water! Then, the plumbing broke, and the place smelled of sewage. The staff then moved us into the slums of the property which were filthy, noisy, and barely livable! Upon discussing the issued with the manager (Matt) I was told that I was trying to take advantage of him! I will never stay there again, and suggest that if you are planning on staying at a hotel in Casper that you stay somewhere else!”

Apr 9, 2008 by Diana from Lyman, WY
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[3]

• Internet access.
• It was very dirty and the wind came throw the window making a whistling noise all night.

“I was very disappointed for the room. I felt it was dirty and the wind whistling through the window took away the quiet nights sleep and then the false fire alarm at 3 30 in the morning scaring the crap out of us didn't help for a good nights sleep. So overall I was not impressed with my stay you asked.”

Apr 9, 2008 by D from Green River, WY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Really pretty.

“The breakfast. Everything was cold and old by 10 am. The staff was very friendly and helpful. Staff was still really nice.”

Apr 9, 2008 by Jodi from Concord, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk staff great, hotel beautiful, and food just ok, I would go back and would recommend to others.
• Fire alarm at 4:00 am; restaurant staff slow, food ok, not great.

“The hotel is beautifully designed, rooms very nice and clean, front desk clerk very professional and nice, and offered great information and directions. Close to airport. Nice pool and spa area. Had laundry facilities. No gift shop- needed hair ties and aspirin but did not want to leave the hotel to get them.”

Apr 5, 2008 by Ann from El Paso, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Lobby/Pool/Exercise Room/Computer available with wireless internet.
• Room would describe as "moderate".

“Nice western atmosphere, family-friendly.”

Mar 24, 2008 by Matt from Rock Springs, WY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Very good lounge and indoor pool.
• King bed was very stiff.

“Very nice appearance and nice indoor pool with room access. Lounge is very nice with good service. Rooms could use a little updating like the beds and televisions. All around I would stay there again.”

Feb 11, 2008 by Gary J. from Billings, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[5]

• Convenience from the interstate was great.
• The beds felt like they could have been updated.

“Very nice overall I have stayed here on several occasions but am not very attractive if you want to shop.”

Dec 31, 2007 by Todd from Phoenix, AZ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good location, good bar.
• They were doing remodeling of the main entrance.

“Reasonably priced. Good location. Good friendly bar. Food was good too.”

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Amenities at Best Western Ramkota Hotel, Casper

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Elevators Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper

Free Parking Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Television with Cable

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