Best Western Ramkota Hotel

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User Reviews for Best Western Ramkota Hotel, Casper

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Sep 12, 2008 by Doug from Cleveland, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great staff!
• Some construction near indoor pool.

“Great staff, they were the most helpful I've ever been. I was loading in all our luggage, and one of the staff made the effort to help me without expecting a tip! Hotel is under construction, but it's still a great place. Good non-smoking rooms for our little toddler. I thought they were great enough, so I asked for another room there on my way back through Casper.”

Aug 11, 2008 by Mary from Galesburg, IL
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[8]

• Location was ok.
• It seemed like it was being run by children (teenagers).

“After staying in this hotel we were disappointed in this one in Casper. It sounds like they have great plans for it, but they would better get some good employees or it will bomb. We were most upset with our service at the restaurant for breakfast.”

Aug 6, 2008 by Bradley from Laramie, WY
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[2]

• It was close to our meeting.
• The sewer backed up into our bathroom sink, no pool, food was a buffet which was awful.

“The floor and the first room we stayed in had a pungent odor. Come to find out it was a sewer odor because the sewer backed up into our bathroom sink the very next morning. My oldest child has asthma and she suffered two asthma attacks that weekend.”

Jul 25, 2008 by Patricia from E. Peoria, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beds were very comfortable. Very soft linens.
• Room was for handicapped. Would have preferred regular room. No continental breakfast.

“Very upscale hotel for the price, however there was no continental breakfast. Pool was under construction. Liked the extended lobby area with a few small shops, etc. Premium bedding and linens.”

Jul 21, 2008 by Calum from Calgary, AB CA
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[3]

• Location with regards to my business purpose and airport.
• Facet dripping in bathroom doors/walls not soundproof ageing hotel in need of renovations.

“This hotel is a building with box rooms and no soul whatsoever. It is ageing, so the facilities are obsolete, inefficient and in need to replacement. The bed was not comfortable, neither were the pillows. I did not sleep at all while I was there. The gym is a joke.”

Jul 17, 2008 by Corey from Broomfield, CO
Overall Rating: 7
Cleanliness:[10] • Staff:[4] • Location:[10]

• Clean.
• Pool was shut down temporarily.

“This hotel is fine - used to be the Hilton, then the Radisson. So it is a little nicer than your average Best Western. Rooms are clean, they are building a water park inside, and so the pool was closed for the summer.”

Jul 10, 2008 by Mary from Glenrock, WY
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[7]

• Able to get a double smoking room.
• Unable to cool room, said would get trundle bed and did not.

“Under construction and may be nice in the future but last winter, the room was cold and now this summer it is hot and the room conditioner was not functional.”

Jun 28, 2008 by Gary from Midland, TX
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[7]

• Near interstate hwy.
• Not clean.

“A very poor motel. Should not be rated with 2 stars. I really don't want to stay in any more Best Western's. I would not stay there again.”

Jun 15, 2008 by Diana from Worland, WY
Overall Rating: 2
Cleanliness:[1] • Staff:[10] • Location:[8]

• Lobby and front desk was nice.
• Out dated and not what a high star rating would be.

“Doesn't meet expectations of what it offers, poor fitness room, which is extremely important to me as an active traveler who specifically looks for a fitness room, I even called the hotel to make sure the treadmills were in good working order. Our bathroom lighting was extremely poor I had to turn the heating lamp on for extra lighting.”

May 20, 2008 by Arthur from Big Horn, WY
Overall Rating: 5
Cleanliness:[5] • Staff:[2] • Location:[7]

• Location and parking were good.
• Remarkably poorly trained front desk personnel, unfriendly, ignored, me for quite a while, while they did nothing else.

“Physical facilities ok, front desk staff needs to be booted and manager doesn't apparently know it. Perhaps the manager needs "corrective surgery".”

Apr 10, 2008 by Ava from Tallahassee, Florida
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[9]

• Many of the staff members were quite pleasant.
• The infrastructure is in terrible need of updating. Many of the rooms are quite filthy!

“My recent visit to the Best Western Ramkota in Casper, Wyoming was truly the most miserable hotel experience that I have ever had. First, we had a day and a half without water! Then, the plumbing broke, and the place smelled of sewage. The staff then moved us into the slums of the property which were filthy, noisy, and barely livable! Upon discussing the issued with the manager (Matt) I was told that I was trying to take advantage of him! I will never stay there again, and suggest that if you are planning on staying at a hotel in Casper that you stay somewhere else!”

Apr 9, 2008 by Diana from Lyman, WY
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[3]

• Internet access.
• It was very dirty and the wind came throw the window making a whistling noise all night.

“I was very disappointed for the room. I felt it was dirty and the wind whistling through the window took away the quiet nights sleep and then the false fire alarm at 3 30 in the morning scaring the crap out of us didn't help for a good nights sleep. So overall I was not impressed with my stay you asked.”

Apr 9, 2008 by D from Green River, WY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Really pretty.

“The breakfast. Everything was cold and old by 10 am. The staff was very friendly and helpful. Staff was still really nice.”

Apr 9, 2008 by Jodi from Concord, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk staff great, hotel beautiful, and food just ok, I would go back and would recommend to others.
• Fire alarm at 4:00 am; restaurant staff slow, food ok, not great.

“The hotel is beautifully designed, rooms very nice and clean, front desk clerk very professional and nice, and offered great information and directions. Close to airport. Nice pool and spa area. Had laundry facilities. No gift shop- needed hair ties and aspirin but did not want to leave the hotel to get them.”

Apr 5, 2008 by Ann from El Paso, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Lobby/Pool/Exercise Room/Computer available with wireless internet.
• Room would describe as "moderate".

“Nice western atmosphere, family-friendly.”

Mar 24, 2008 by Matt from Rock Springs, WY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Very good lounge and indoor pool.
• King bed was very stiff.

“Very nice appearance and nice indoor pool with room access. Lounge is very nice with good service. Rooms could use a little updating like the beds and televisions. All around I would stay there again.”

Feb 11, 2008 by Gary J. from Billings, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[5]

• Convenience from the interstate was great.
• The beds felt like they could have been updated.

“Very nice overall I have stayed here on several occasions but am not very attractive if you want to shop.”

Dec 31, 2007 by Todd from Phoenix, AZ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good location, good bar.
• They were doing remodeling of the main entrance.

“Reasonably priced. Good location. Good friendly bar. Food was good too.”

Dec 19, 2007 by Candace from Cheyenne, WY
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was spacious and very comfortable.
• Other guests on the floor were noisy and disturbing late at night. The drain in the bathtub drained very slowly.

“The hotel was satisfactory; the room was clean and comfortable. The disruptive guests could not be blamed on the hotel. It would have been nice if there was better sound control between the rooms. The staff was very courteous and helpful. I was given a smoking room but was changed quickly to a non smoking room when I asked the front desk. I would recommend some sort of air freshening for the smoking rooms, the odor was quite bad.”

Dec 6, 2007 by Travis from Wheat Ridge, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Had a great sleeping experience. Slept like a baby.
• The bath tub was set high but the shower head was not compensated for height.

“The maintenance crew needs to learn how to use caulk. The tub job was very immature. The shower heads need to be set for those who are tall. I had to nearly put myself on my knees to truly wash my hair and body thoroughly. I also have a pregnant wife that had troubles getting into the tub, much less be able to tilt her body in a fashion to wash her hair and rinse shampoo or conditioner out. My wife is average height so I felt it ridiculous that she had to bend to try and enjoy her shower. Other than that, they need a continental breakfast along with the restaurant.”

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Amenities at Best Western Ramkota Hotel, Casper

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Elevators Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper

Free Parking Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Television with Cable