Crowne Plaza Hotel Houston North - Greenspoint

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User Reviews for Crowne Plaza Hotel Houston North - Greenspoint, Houston

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Jan 20, 2010 by Ana from Spring,TX
Overall Rating: 7

• Good location and
  good service.
• The room was not cleaned at all every day.

“I liked it but cleanliness in bathroom, room and the coffee service was poor.”

Jan 8, 2010 by Marty from Boise,ID
Overall Rating: 6

• Nice Christmas decor and music.
• No food service as promised on X-mass eve. Shuttle driver left us at airport without advising, he turns into a pumpkin at the stroke of midnight.

“Overall, a pleasant place. Not really a Starbucks on site (just their coffee) and nothing else. Very limited food service, we ate Christmas eve dinner from the food vending machine.”

Jan 4, 2010 by Karen from Ridgefield,CT
Overall Rating: 4

• The rooms were nice and the bed comfortable.
• It was not near the airport and the shuttle only ran on the hour.

“I did not feel this was an airport location. It was about 15-20 minutes to the airport by shuttle and the shuttle only ran on the hour. Also, when I checked in, they told me the water will be turned off at 10:00 p.m. and not turned back on until 5:00 a.m.! Luckily I had time to take a fast shower and brush my teeth but if I had come in later and not been able to shower before bed.”

Dec 25, 2009 by Julie from Walnut,CA
Overall Rating: 9

• Looked to be recently renovated.
• In the guest room I was staying at, the carpet was not inserted/attached to the baseboard.

“This is a modernly decorated hotel with good facilities. My husband used the gym and was quite impressed with the equipments there.”

Sep 12, 2009 by Petria from Willis,TX
Overall Rating: 10

• Easy access to IAH. Free Parking. Transportation to airport, helpful, friendly, professional staff, clean, modern, comfortable Rooms.
• Would be nice to have access to free Wi-Fi in every room.

“A positive stay. Attractive, up-to-date facility,friendly, professional staff, easy access to IAH. Would definitely return.”

Jun 19, 2009 by Cynthia from El Paso,TX
Overall Rating: 9

• The rooms were really nice. Clean and roomy.
• Bed pillow too small, not comfy. Bar closes at 12 too early when on vacation.

“Overall we enjoyed our stay at the hotel. the room was very nice and clean, very up to date(contemporary. ) The staff was friendly. We did not like the bed pillows they were too small and very soft. We also were not pleased that the bar closed at midnight. Especially when your on vacation you want to be able to have a few drinks and then go up to your room. we felt they are losing business in that aspect.”

Jun 14, 2009 by Arthur from Shreveport,LA
Overall Rating: 10

• I did not find anything to criticize.

“The lobby was very impressive. Our room was very clean and the mattresses were wonderful. I liked it that we were not charged for parking on the premises.”

May 27, 2009 by from Dfw International Airport,TX
Overall Rating: 8

• Clean, friendly, convenient for travel in Houston area.
• Access to elevators from front door and access to front lobby.

“Enjoyed the stay and will stay there again.”

May 19, 2009 by Phyllis from Marble Falls,TX
Overall Rating: 3

• Too noisy and very expensive internet service.

“This hotel is very noisy because to the atrium design of the lobby and public spaces. The charges for the internet are much too high for a business hotel ($10 per day).”

May 7, 2009 by Brian from Port Neches,TX
Overall Rating: 10

• Price, location.
• A/C was not working had to call maintenance.

“Overall very good bang for the buck ! Location is good near several restaurants and the airport.”

Apr 23, 2009 by Tim from Huntsville,AL
Overall Rating: 9

• Great security.
• Rooms overlooked bar.

“Security was great for the parking lot!”

Feb 8, 2009 by Vern from San Antonio,TX
Overall Rating: 8

• Very well appointed.
• Maid service.

“The hotel was nice and the staff for the most part was friendly. My auto was secure with visible security at night. I was distressed the 2nd day to see the maid clean the glassware in my room while she wearing the same gloves she wore to clean my toilet and shower, drying them with an old rag.”

Dec 15, 2008 by Robert from Carrollton,TX
Overall Rating: 6

• Excellent location, very nice and
  comfortable room.
• 2 things WiFi not free in the room, and party in hotel ballroom carried over into a room next door and it took hotel staff over 2 hours to correct.

“Mostly an excellent hotel, room was very nice, beds and blankets were very comfortable. Nice flat screen TV, great desk in the room for working. Free WiFi, but only in the hotel lobby, you have to pay for it in your room.”

Dec 10, 2008 by Tariq from Corona,CA
Overall Rating: 10

• Very friendly staff and very clean rooms.

“Its a great place to stay, I will definitely stay at this hotel and will highly recommend it to visitors to Houston as its location is great, close to the airport and all major highways.”

Oct 16, 2008 by martha
Overall Rating: 10

• Comfortable and eye-candy, very upscale and secure.
  
• Liked everything.

“Recommend to everyone, great staff, good menu. Room was nicer than my bedroom and twice as comfortable. Fluffy towels didn't miss home, lots of luxury, nice TV. Good parking and informed staff.
”

Oct 15, 2008 by renae
Overall Rating: 8

• The overall experience.
• On check out
  I could not get receipt.

“The hotel was very nice with clean facilities and good security.”

Oct 9, 2008 by Tina
Overall Rating: 9

• Beautiful rooms. Friendly staff.
• Old shoes left in the dresser. Pillows were
  too small.

“The hotel was beautiful. The staff was wonderful. They need bigger pillows on the king-size beds. We enjoyed our stay.”

Oct 2, 2008 by Veronica
Overall Rating: 4

• It's location to the airport and the shuttle service.
• Not clean.

“I had one of those experiences where nothing worked. The desk clerk could not stop talking gossip with her colleague and check me in. Three lights in the room, the wireless internet and the alarm clock didn't worked and there was not enough hot water to take a shower.”

Sep 9, 2008 by Luis from Hutto, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Elegant, fancy and you sure feel welcome.
• One entrance of the hotel was under construction and we had to park far and enter thought the back doors.

“I would definitely stay there again. It was elegant, clean, friendly, and you felt at home.”

Sep 4, 2008 by Niran from Fayetteville, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean, comfortable and good location.
• No free internet service. Ongoing construction outside.

“Tastefully designed and furnished rooms as well as hotel lobby and other facilities. Warm and friendly reception staff. All at reasonable price.”

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Amenities at Crowne Plaza Hotel Houston North - Greenspoint, Houston

ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center CD Player Coffee Maker in Room Concierge Desk Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Gift Shop Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Iron Laundry/Valet Services Lounge Outdoor Pool Pool Porters Public Address System Restaurant Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms Video Checkout

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