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Quality Inn Outlet Mall
6493 Richmond Dr,
Williamsburg, VA
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Average User Rating: 5.0 Cleanliness:[5.0] • Staff:[6.0] • Location:[6.5] Based on 44 user ratings |
Apr 1, 2008 by
Edser from Claymont, DE
Overall Rating: 7
Cleanliness:[5] •
Staff:[5] •
Location:[10]
“Need more attention with customer need a game room for kids.like video game machine etc.”
Nov 6, 2007 by
Maria from Baltimore, MD
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“Nice hotel for a quick stay overnight. Not recommended for family or romantic getaways. Lighting not good (old lamps and fixtures). Otherwise, nice for an overnight stay; which is what I needed it for.”
Aug 30, 2007 by
Karen from Creekside, PA
Overall Rating: 8
Cleanliness:[7] •
Staff:[9] •
Location:[10]
“Very convenient location on main road into town. Quiet.”
Aug 16, 2007 by
Maureen from Smithsburg, MD
Overall Rating: 1
Cleanliness:[3] •
Staff:[8] •
Location:[5]
“It was not renovated - the walls were dirty or poorly painted but the bugs were friendly. They gave us 3 towels and took one of our beach towels (which they gave back when we asked). It was not clean or comfortable and I had nothing to hold onto trying to get into the slippery tub. The hotel's continental breakfast was good but still not clean and very crowded. The pool is on the street and very small (picture misleading). Did not appreciate coming back to the room with the curtains open and the lights on.”
Aug 2, 2007 by
Kathy from Palmyra, VA
“Why? I had some people, use a hotel key and have access to my room , while I was in the bathroom.”
Jun 25, 2007 by
Laura from Lake In The Hills, IL
Overall Rating: 5
Cleanliness:[5] •
Staff:[4] •
Location:[7]
“one to two nights it's fine, but wouldn't want to be there for a week. It is perfect for families as it was by restaurants and go-kart facility.”
May 22, 2007 by
Deborah from St. Louis, MO
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[3]
“It was very comfortable - AC and TV worked so no real complaints.”
Nov 16, 2006 by
Terra from Richmond, VA
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[1]
“n/a”
Sep 6, 2006 by
Jeff from Clinton, MD
Overall Rating: 2
Cleanliness:[2] •
Staff:[2] •
Location:[4]
“If you are looking only for a place to sleep, look elsewhere. This property seems like it is an inferior property that bought a couple of Ramada signs. The room was musty smelling. The shower curtain had stains that looked like blood. The fruit served for the continental breakfast was bruised and moldy while the other items in the breakfast were not restocked. Once they were out, too bad. The breakfast room door had to be propped open with a chair. Do yourself a favor and pass this place by.”
Aug 30, 2006 by
Kl from Baltimore, MD
Overall Rating: 4
Cleanliness:[3] •
Staff:[5] •
Location:[7]
“The room was not very clean, and the toilet was broken (and had been used) upon entering the room- so we had to move to a new room immediately. while the management was friendly, they did not know a great deal about the tourist attractions and were unable to even point us in the right direction to find relevant information room was right next to the ice/vending machines and we had to listen to a loud squealing all night.”
Jul 31, 2006 by
Eric from Louisville, KY
Overall Rating: 2
Cleanliness:[3] •
Staff:[2] •
Location:[4]
“This hotel was in disrepair and needed many upgrades just to get to a Ramada standard. The breakfast was very substandard and was very seldom restocked, we only ate there 1 time even though it was included in cost of the room. Order room with Queen beds and was given full, when asked told all they have are full. The towels are old and small. Our room had woodwork that was not attached to where it was supposed to be. The Bathtub was clogged and took a while to fix, even though it did finally get fixed. Linen was just not great quality and the pillows were not fit for a child, far from what a adult would need. Over all I was VERY disappointed with this hotel. While in my price range the quality is not in anyone's range. I would not recommend this hotel to my worst enemy. ”
Jul 26, 2006 by
Tammie from Leesburg, VA
Overall Rating: 2
Cleanliness:[2] •
Staff:[10] •
Location:[10]
“I cannot believe that this is a Ramada Hotel. It is not even a hotel but a motel. I don't know how it got a 2 star rating. Very disappointed I did love the chipped paint and the dirty bathroom along with some funky smell. No more Ramada stays!”
Jul 24, 2006 by
Tim from Eldersburg, MD
Overall Rating: 6
Cleanliness:[3] •
Staff:[4] •
Location:[8]
“Would not stay there again.”
Jul 21, 2006 by
Duane from Apg, MD
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Overall the staff was very friendly and helpful. Our second night their was unplanned, so we had to get a different room. The second room had no microwave. Even though it was about 11:00PM the hotel staff allowed us to use the microwave in the breakfast room to pop our popcorn for the kids snack.”
Jul 15, 2006 by
Mark from Wake Forest, NC
Overall Rating: 4
Cleanliness:[3] •
Staff:[8] •
Location:[8]
“While we were treated very well by the staff, the general upkeep of the rooms was poor, even for a 2-star hotel. The beddings and towels seemed clean enough, but the rest of the room seemed in desperate need of deep-cleaning. Though they advertise a pool, be advised it is very tiny. If all you are looking for is a place to sleep overnight, then for the price, this might work. But if you're looking for ambiance and a sparkling room, forget it.”
Jul 6, 2006 by
Jayavel from Edison, NJ
Overall Rating: 3
Cleanliness:[4] •
Staff:[5] •
Location:[3]
“-> Did not have a very pleasant experience. The moment we landed there, we witnessed a near by guest car being stolen in front of our eyes.-> Most of the appliances in the room, from hair dryer to the Safe vault were not working.”
Jul 5, 2006 by
Phil from O'Fallon, MO
Overall Rating: 1
Cleanliness:[1] •
Staff:[2] •
Location:[3]
“I would not recommend this hotel to anyone. The bathroom was full of mold and stunk. When I opened my towel a roach fell out and the shower head only worked partly so the water flow was horrible.”
Jun 28, 2006 by
Randall from Columbia, SC
Overall Rating: 1
Cleanliness:[2] •
Staff:[3] •
Location:[4]
“Anticipated a "Ramada" experience but to our displeasure, not a motel we would recommend. Room was dated and air conditioning did not cool adequately. Continental breakfast very sketchy and limited. Attendant not very friendly. Cancellation policy vague and rigid.”
Jun 12, 2006 by
Georgia from Arlington, TX
Overall Rating: 7
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“It was ok especially for the cost. I wasn't very impressed with the utilities.”
Jun 1, 2006 by
Eulalia from Cliffside Park, NJ
Overall Rating: 3
Cleanliness:[3] •
Staff:[3] •
Location:[7]
“Overall the hotel was not worth the money. the rooms were not clean. we were not given enough towels the rooms were stale. there was no attendant in the breakfast room, so missing items were not replaced. Could not find spoons or water. I would not go back to this hotel, left a bad impression on your company, if I got this type or kind of hotel this time, what would I get next time. Overall I was not able to sleep well at night, the sheets and pillows were nasty. Everything smelled stale or old. Not a very good experience.”
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