Crowne Plaza Hotel Williamsburg

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User Reviews for Crowne Plaza Hotel Williamsburg, Williamsburg

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Oct 13, 2009 by Carrie from Norfolk,VA
Overall Rating: 9

• Very nice and professional staff.
• Small bathroom.

“This is a fine, straightforward hotel. Clean, well-run. Not too fancy, but a safe, clean place to stay.”

Sep 13, 2009 by Hank from Manassas,VA
Overall Rating: 9

• Ambiance.
• Noise level - room was next to ice dispenser.

“Very nice. Just be sure to ask for a room far away from the ice machine.”

Aug 21, 2009 by Debbie from Mechanicsville,MD
Overall Rating: 4

• Location; Bed was comfortable.
• unfriendly staff; housekeeping was horrible.

“I picked the hotel because of the rating it had and the reviews. I was disappointed. The room could have been cleaner. It was not vacuumed daily. It took forever for the beds to be made during the week--I think they had one housekeeper per floor. They brought more in during the weekend but on Saturday we were without towels until about 8:00 that night even though I had requested them twice. 1 trash can per room and the bathroom was extremely small. Expected a better quality room for the price and rating and was disappointed. Location was good--near Colonial Williamsburg but there were other hotels in the area that probably were cleaner than this one. Didn't find staff at the front desk to be pleasant at all. Fire alarm went off the second night we stayed (early the next morning). The alarm went off in the hallway and if I wasn't a light sleeper, my family would have slept through it since it didn't go off in the room. For the money and ratings that it received--I was disappointed and would not stay there again.”

Jul 26, 2009 by Stephanie from Frankenmuth,MI
Overall Rating: 9

• nice pool
• furniture kind of old and beat up

“Nice amenities - pool, indoor & outdoor, tennis courts, spa pool. Very nice private balcony for each room but door to balcony in poor condition.Beautiful lobby - rooms did not match the beauty of lobby though. Older TV and furniture.”

Jul 24, 2009 by Trish from Kill Devil Hills,NC
Overall Rating: 1

• No maid service (did not show) exterior doors left open, had to call security for problems with people in hall not guest, very scary.

“Old, dated, no one at front desk was able to answer questions about the area. The exterior doors were not locked and a bunch of teenagers were outside at 10:30 at night. Maid service never showed up to clean room. Room was not clean.”

Jul 5, 2009 by Char from Columbus,OH
Overall Rating: 7

• The lobby looked nice.
• No sauna (as described), No microwave/ Refrig.

“The Room we stayed in was at back of Hotel & was run down. It was isolated from the other block of hotel rooms. Had to take a Smoking room to get two double beds (which were requested before arrival). Have stayed in much nicer rooms for the price and star rating.”

Jul 3, 2009 by Ashley from Oak Island,NC
Overall Rating: 10

• The rooms were very nice and clean. Anytime we needed anything the hotel staff provided it within minutes. Would definitly stay again.
• Elevators and bathrooms were small. We understand that this is structural and cannot be changed.

“Overall, we really enjoyed our stay at this hotel. We would definitely stay here again and recommend it to others. We did not have any bad experiences. The hotel staff was very effiencient and were quick to help when needed. We had a wonderful time there.”

Jul 2, 2009 by Roy from Covington,VA
Overall Rating: 7

• Spacious rooms.
• Bathrooms are small.

“Overall great experience for a two day getaway. Hotel staff was more than courteous helping find area attractions and in helping with anything needed in our room.”

Jun 27, 2009 by Edward from Allentown,PA
Overall Rating: 8

“Hotel site was convenient to my visit to Busch Gardens (1 mile). Hotel grounds, pool, lobby were all up to my expectation. Rate was OK as I paid a little less than standard rate. In biding I expected to get a higher rated hotel but had a good overall experience.”

Jun 25, 2009 by Kathleen from New Tripoli,PA
Overall Rating: 8

• It seemed like the groups/families were having a good time.
• Was at the far end of first floor right by an exit door that people kept leaving ajar so people wouldn't have to have key to get in...felt unsafe.

“It was overall good for a 3 star hotel.”

Jun 19, 2009 by Julie from Burlington,NC
Overall Rating: 10

• Good price, nice indoor pool!
• Staff could have been a little friendlier, and breakfast would have been nice!

“Overall, we had a great experience. The price we got on Priceline was great and it was nice to have a hotel with an indoor pool!”

Jun 17, 2009 by Marvelyn from Crofton,MD
Overall Rating: 7

“The hotel is very nice, clean and comfortable. There are balconies with seating for a private outdoor experience.”

Jun 11, 2009 by Tamara from Belcamp,MD
Overall Rating: 5

“The person who checked is in was so rude we would of left if we hadn't already paid.”

Jun 10, 2009 by David from Flower Mound,TX
Overall Rating: 8

• Friendly accommodating service.

“A well cared for older property. Clean, nice amenities, excellent for families with easy access to major arteries.”

Jun 7, 2009 by William from Elida,OH
Overall Rating: 10

“This was an attractive, clean and hotel. The staff was most helpful and friendly.”

May 31, 2009 by Nichole from Lancaster,CA
Overall Rating: 10

• It provided history lessons in the lobby.
• The walls were to thin.

“The staff were very helpful and quick to answer all our questions. They knew the area very well which is nice when you have never been to an area before.”

May 29, 2009 by Jessica from Pittsburgh,PA
Overall Rating: 10

• The beds were very comfortable and I enjoyed sitting out on the balcony!
• I wish there was a sauna/steam room.

“I really enjoyed my stay here. The beds were so comfortable and it had a balcony which was nice! The shower and toilet are separate from the vanity area which made it very cramped but other than that I have no other complaints!”

Apr 28, 2009 by Lisa from Nankin,OH
Overall Rating: 8

• Location excellent right in the middle of everything.
• Breakfast buffet terrible, pool cold.

“I would stay here again, overall it was a pleasant experience.”

Apr 23, 2009 by Lori from Stafford,VA
Overall Rating: 9

• Close to Colonial Williamsburg, beautiful grounds.
• Small double beds, pillows were not comfortable.

“From the front desk staff to the bar tender everyone at the hotel was very helpful and friendly. It met our basic needs to be close to Busch Gardens and Colonial Williamsburg.”

Apr 15, 2009 by Cass from Smithfield,VA
Overall Rating: 8

• The hotel was close to Busch Gardens and very clean.
• The hotel had a balcony that was locked. You could not get out to the balcony.

“The hotel was very clean and the staff was friendly. They had a few computers for you to use free of charge.”

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Amenities at Crowne Plaza Hotel Williamsburg, Williamsburg

ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub CD Player Coffee Maker in Room Connecting Rooms Copy Service DVD Player Desk with lamp Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Outdoor Pool Pets Allowed Pool Porters Public Address System Restaurant Room Service Safe Deposit Box Satellite TV Sauna Security Sprinklers In Rooms Video Checkout

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