Red Roof Inn New Braunfels [New Braunfels, TX]- Hotel Reviews

Red Roof Inns is one of the United States' largest economy motel chains, with well over 300 inns located throughout North America. Red Roof Inns are conveniently located near attractions and businesses and are accessible from major interstates and highways. In addition, there are several restaurants and activities surrounding this inn to make your stay more enjoyable.[less]

User Reviews for Red Roof Inn New Braunfels, New Braunfels

Average User Rating: 4.5

Cleanliness:[5.0] • Staff:[2.0] • Location:[3.0]
Based on 7 user ratings

Jul 18, 2005 by Sean from Adams
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

Leaving
No customer service

“DO NOT stay at the Red Roof Inn. The manager is totally unreasonable and does not value customer service. We complained to the manager that our a/c was not cooling properly. He insisted on coming into our room at 2:30 in the morning to try to "fix" it instead of letting us stay in another room. This was quite an inconvienience. The next day, after a long trip on the river, we accidently locked ourselves out of our room. However, there was one of our group in the shower. I was knocking on the door loudly, the manager saw me, refused to give me another key, and called the cops, claiming that I was intoxicated and unruly. The police came and made us leave the hotel immediately--the manager never asked for an explanation, just jumped to conclusions and made a bad decision.”

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Red Roof Inn New Braunfels

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