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Radisson Hotel Historic Richmond
301 West Franklin Street,
Richmond, VA
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Average User Rating: 6.5 Cleanliness:[7.0] • Staff:[7.5] • Location:[7.0] Based on 471 user ratings |
Jun 30, 2009 by
Maiyah from Suffolk,VA
Overall Rating: 2
“Unfortunately, the last 45 minutes of our stay overwhelmed our experience. An extremely loud vibration (the physical plant man was astounded) which was shaking the walls of our room and bathroom woke us up and drove us out of our room. Up until the last 45 minutes, the hotel was nice except for lack of information on the website about the parking situation ($16 valet parking or street parking, which is highly restricted Monday through Friday.) The lack of welcome from the valet parking staff, plus the loud jarring music played at the valet station in the driveway. The front desk staff were professional, courteous, informative and helpful. When I commented on the music at the valet station, which actually impeded my conversation with the valet staff, the articulate young woman thanked me for my input and said she would let them know. The Comfort Care director was prompt, thoughtful and accommodating as well. The Physical Plant/Maintenance worker who came to investigate the noise was prompt and thoughtful, despite being shocked and awed by the bizarre, thunderous noise that saturated our room. The renovation is lovely, choice of furnishings and bathroom fixtures is stylish, attractive and comfortable. The pillows were much higher than I am used to and gave me and my boyfriend a bit of neck strain, but that's a highly personal thing.”
Jun 15, 2009 by
Bob from Suffolk,VA
Overall Rating: 8
“Overall a very nice upscale hotel close to the nightlife. Very clean and modern. No complaints here.”
May 29, 2009 by
Tonia from Raleigh,NC
Overall Rating: 10
“The doubletree in downtown richmond provides upscale service with the coziness of home.”
Apr 21, 2009 by
Mike from Pleasantville,NJ
Overall Rating: 10
“Beautiful, romantic, clean, nice staff.”
Mar 18, 2009 by
PC from Kensington,MD
Overall Rating: 7
“Good basic hotel with very friendly staff.”
Jan 24, 2009 by
Karen from Chicago,IL
Overall Rating: 7
“Overall the hotel was ok, rooms need updating paint chips on the bathtub, covers for door handles were lose. Carpet had ink stains. No microwave in rooms. Housekeeping did fair job, cups were not thrown away after being used, some towels were not replaced on second day of stay, and iron and ironing booed were not put away.”
Jan 22, 2009 by
Robert from Norfolk,VA
Overall Rating: 10
“This is a great hotel in downtown Richmond close to the business district. Good location. Great staff very friendly and helpful.”
Jan 21, 2009 by
Diahann from White Plains,MD
Overall Rating: 10
“I really enjoyed my stay. I will use this service and hotel in the future.”
Dec 2, 2008 by
Carolyn from Wells,ME
Overall Rating: 10
“Excellent experience, well worth the money.”
Nov 21, 2008 by
Colin from Mclean,VA
Overall Rating: 9
“Hotel exceeded my expectations for a 3 star rating. Everything was nice, clean, and modernized. Not sure if there was a recent renovation, but it looks like it.”
Nov 7, 2008 by
Overall Rating: 7
“Nice hotel with a fantastic staff. Parking was too expensive ($16 a day). City center was dead on the weekend so look elsewhere for parking on Friday or Saturday night.”
Sep 6, 2008 by
Brenda from Orlando, FL
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“This hotel was clean, the staff was helpful, and parking was not a problem. Plenty of spaces on the street. The bathroom was small but clean.”
Sep 4, 2008 by
Allison from Austin, TX
Overall Rating: 6
Cleanliness:[8] •
Staff:[3] •
Location:[10]
“The hotel was in a great location, right next to VCU and the fan area. The room was clean and the bed was amazing. Some of the staff were a little unprofessional and rude, although there were exceptions. The worst thing about the hotel is you have to valet park your car for $16 a day. Ridiculous!”
Sep 3, 2008 by
Sandy from Chesapeake, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I was completed unprepared for the hotel quality and cleanliness.”
Aug 26, 2008 by
Neil from Washington Crossing, PA
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Friendly staff, clean rooms, good location.”
Aug 23, 2008 by
Bill from White Plains, NY
Overall Rating: 9
Cleanliness:[9] •
Location:[9]
“The hotel is in a nice neighborhood. There are VCU college/graduate housing facilities nearby and this presents opportunities for singles to meet and mingle in the neighborhood. Nice old architecture in the surrounding buildings makes strolling around pleasant.”
Aug 23, 2008 by
Mechelle from Virginia Beach, VA
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“Nice hotel. Would stay there again. Staff was friendly and helpful.”
Aug 22, 2008 by
Brenda from Alexander, NY
Overall Rating: 7
Cleanliness:[7] •
Staff:[9] •
Location:[6]
“Stayed here to attend a concert at the coliseum, the neighborhood wasn't the best, but the hotel provided a shuttle bus that was very accommodating. Rooms and lobby were clean and staff was friendly. It is more than adequate for an overnight stay.”
Aug 22, 2008 by
Sharon from Virginia Beach, VA
Overall Rating: 8
Cleanliness:[7] •
Staff:[8] •
Location:[8]
“The hotel and room exceeded my expectations. Hotel staff friendly, and the room was quite spacious although the bathroom very cramped. I liked the Neutrogena products provided. Hotel only has valet parking, but street parking is available at no cost. I was able to get a spot close to the hotel at midnight.”
Aug 21, 2008 by
Kevin from Huntersville, NC
Overall Rating: 7
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“The room was clean but small, especially the bathroom. I did like the free Wi-Fi access. The staff was friendly and helpful. The pool on the roof was small and unheated. I did not enjoy it. The worst was having to pay for valet parking. The only other choice was to park out on the street.”
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