Holiday Inn Express Chelsea

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User Reviews for Holiday Inn Express Chelsea, Chelsea

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Aug 4, 2008 by Scott from Mount Airy, ME
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[10]

• Good location, well maintained, safety seems good.
• Disinclination of hotel desk manager to respond to mechanical noise problem.

“Convenient & safe location; building well maintained inside and out; generally efficient staff; free breakfast good but typical of most. Our room was on North side (away from freeway) should have been quieter, but wasn't; objectionably loud vibration noise coming through wall (we ran our AC to mask it). Traced noise to series of (3) 4-inch PVC pipes - both exhaust & intake, for equipment inside mechanical room below our room (could have been high-efficiency gas fired pool heater?). I'm an engineer and provided this information to man at front desk but he seemed nonplused and tried to explain my complaint away (with ineffective reasoning in my view); he did not send anyone to investigate.”

May 28, 2008 by Trish from Crestwood, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The nicest staff ever!

“The hotel was very clean and the staff was most impressive. Everyone really seemed to enjoy doing their job and was glad to be there.”

Jul 23, 2007 by Daniel from Pataskala, OH
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[5]

• Clean and well decorated.
• Hate the smoking rooms, everything smells after sleeping in one.

“Nice looking hotel.”

Feb 9, 2007 by Rob from Mississauga, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was nice to get to a nice clean well run hotel.
• Zero.

“I was surprised at the hotel for the price I paid it was excellent. The staff was very friendly.”

Nov 30, 2005 by Cj from Brooklyn, NY
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• They are accommodating.
• Our floor stunk of cigarette smoke even though we were in a NON-smoking room.

“They need to make sure that an entire floor is NON-smoking, not just a room on a floor.”

4 of 4 people found this review helpful.

Amenities at Holiday Inn Express Chelsea, Chelsea

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center Childrens Suite Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Golf Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Indoor Pool Iron Laundry/Valet Services Modem Lines in Room Parking Pool Radio Refrigerator Rollaway Beds Rural/Country Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable VCR Valet Parking Vending Machines Wake-up Service

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