Radisson Plaza Hotel Rochester

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User Reviews for Radisson Plaza Hotel Rochester, Rochester

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Nov 11, 2008 by April from Cold Spring,MN
Overall Rating: 5

• Crisp clean bedding clean hallways.
• Loud neighbors, hard time sleeping because of it, room service issues, and no food delivered at night.
  

“Overall I like Radisson hotels. We just had troubles because the walls are thin enough that every gleeful laughter of the neighboring room and those in the hallway kept us up in the night. So, in spite of the bad nights sleep and no food delivered at night like it was supposed to, the stay was ok.
”

Aug 22, 2008 by Dawn K. from San Antonio, TX
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[10]

• Great location.
• Hotel under renovation and a mess, trouble with elevator.

“Very disappointed in hotel, under renovation. First room was dirty and had to be moved. No computer service available. The day I left took me almost 25 minutes to get an elevator and had to use a service elevator to finally get out, had to return a rental car and catch a flight so experience very stressful to say the least.”

Jun 29, 2008 by Jim from Mankato, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I liked the helpful staff and great facilities.
• The main restaurant was out of commission.

“It did the job.”

May 23, 2008 by Kath
Overall Rating: 10

• Clean and comfy and great staff.

“It was a great experience to stay at such a well managed establishment.”

May 16, 2008 by Crystal from Glendale, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Housekeeping was great.
• Bath did not have a fan!

“A/C did not work properly. Parking was terrible; nothing close for handicap. We had to walk through Skyways and up/down ramps. We had to pay an extra $10/day to park!”

May 4, 2008 by Laurel from Cottage Grove, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Great location. Clean. friendly staff.
• Swimming pool was cold!

“The location is very convenient. The staff is friendly and helpful although somewhat harried due to a large convention. Management probably should of put additional personnel on. The swimming pool was cold and the sauna non functional.”

May 1, 2008 by T. from De Pere, WI
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[7]

• Clean rooms, next to parking.
• Check in staff was not very friendly check out staff was nice I called from a hospital for a shuttle, waited 15 minutes, no answer.

“NA.”

Apr 30, 2008 by Heather from Duluth, MN
Overall Rating: 5
Cleanliness:[9] • Staff:[6] • Location:[9]

• The people are very helpful and the beds are great!
• The room neighbors - I asked for help at 4 am and did not get it.

“The hotel itself is great, I have stayed many times. However this time our room neighbors were extremely loud and I called the front desk at 4 am and they said they would send up security but they never came. Otherwise the hotel was great!”

Apr 23, 2008 by Shanequia from Austin, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice, easy and friendly.
• The pool was not that great.

“Easy access to what we were there for.”

Apr 17, 2008 by Tricia from Charles City, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy location, ramp parking convenient, use of skyways great for rainy days.
• Sleep number bed was not comfortable, think it would take a few nights to choose the right number.

“Staff all very helpful. Accommodations clean and neat. We really enjoyed our stay.”

Apr 11, 2008 by Kimmy M. from Hudson, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Awesome beds, sleep number.
• Parking was somewhat cumbersome.

“Close to Mayo clinic which is why we went.”

Apr 8, 2008 by Steve from Ankeny, IA
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[10]

• The sleep number bed was excellent.
• Hotel staff seemed standoffish.

“The hotel was a pleasant stay, but definitely not the quality one would expect of a 3-star hotel. Everything was clean, but it seemed that nothing has ever received a renovation; the hotel is a bit dated. There was no complementary breakfast items, even having some doughnuts available would have been a nice measure.”

Apr 4, 2008 by Nancy from Prior Lake, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was very friendly and helpful.
• The airbeds were uncomfortable.

“The hotel was fine. We were very disappointed.”

Apr 2, 2008 by Heidi from Lake City, MN
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and accommodating.
• The room did not have darkening curtains - morning light and street lights shined in at all times.

“Great hotel - wonderful staff - great food - great service - I would recommend that they have better curtains on their windows. It was very hard to fall a sleep with a street light shining in and to try and sleep past 6:30am with the morning sun shining in.”

Mar 25, 2008 by Todd from Bemidji, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location. The hotel was connected to skyways great if you wanted to go shopping or find restaurants without going outside.
• It met are expectations.

“Staff friendly, clean, excellent location I would recommend it to friends.”

Mar 23, 2008 by Karen from Rockwell City, IA
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[10]

• The Metro restaurant.
• The lamp shade was torn/The light bulbs were 30watt. The hairdryer was burned looking. The ironing board cover was burned and stained.

“I have stayed in this hotel in the past and always swear never again. There is no way this is a 4-star! This has to be changed somehow! This was the last time! The lighting in the room was like a flea bag hotel. I asked for 1 light bulb 60-100 watt and they brought me the same that was already in the lamps. No resolve. I bought a bulb. Room Service # wrong in the book. 20mins of buzzy, I finally went to the restaurant to order food and it was empty. They did deliver and the food was excellent. I asked for directions to a building at The Mayo Clinic and the desk person didn't know! At this point I was on the floor! A guest overheard me and gave me directions. The good part is they forgot to charge me $13.00 a day for parking. The star level needs to be changed. The torn lamp shade was over the top!”

Mar 18, 2008 by Lois from Cedar Falls, IA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Located in an area with shops & restaurants within walking distance.
• Mold on the grout in the shower.

“Beautiful foyer, friendly staff, easy access to restaurants of all price ranges. Room was spacious with select comfort beds and free wireless internet access. We enjoyed our stay very much.”

Mar 15, 2008 by Barbara from Kirksville, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfortable beds. Very attractive rooms.
• The whirlpool was a weird color and seemed unsanitary.

“The hotel was really nice and the staff was friendly. Comfortable select comfort beds. Great pool. Very nice that the pool and workout area were in their own area -- didn't have to walk through the lobby.”

Feb 24, 2008 by John from Seattle, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good value for money - hotel was re-done.
• Pool was cold and sauna did not work.

“Good overall hotel - probably a 3.75 star hotel.”

Feb 14, 2008 by Carrie from Wausau, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Stylish rooms, very friendly staff.
• The sauna was not working; pool area was a bit dark and dreary.

“The hotel was very comfortable with stylish rooms. The bedding was clean and cozy (no crusty bedspreads). We loved the Sleep Number beds and the view of Downtown Rochester! On the downside, we were on the 8th floor but we were still able to hear a lot of the street noise. The sauna didn't work for us and the whole pool area was dark and dingy didn't match the rest of the hotel. All in all, would definitely stay here again.”

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Amenities at Radisson Plaza Hotel Rochester, Rochester

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Bus Parking CONCERGE FLOOR Charge for rollaway. Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Express check-in FEMA Approved Fitness Center or Spa Free Newspaper Gift Shop Golf Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily

In Room Complimentary High Speed Internet Access In Room Movies Indoor Pool Indoor Tennis Indoor parking at the hotel. $10.00 Daily. Iron Ironing Board Jacuzzi Laundry/Valet Services Microwave Modem in Room Pets Allowed Recreational Vehicle Parking Refrigerator Restaurant Room Service Sauna Security Features Shops/Commercial Services Smoke Detectors Sofa Bed Sprinklers In Rooms Television with Cable Tennis Valet Parking Wheel Chair Access

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