Clarion Collection Royal Street Charles

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User Reviews for Clarion Collection Royal Street Charles, New Orleans

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Mar 23, 2009 by Gregg from Wichita,KS
Overall Rating: 9

• The Oriental Influance Decor.
• No Food Service.

“This Hotel is an upscale Botique renovation and the amenities are great from the Goose Down comforter to the soft facial tissue it was all First Class.”

Oct 17, 2008 by
Overall Rating: 4

• Location.
• Receptionist.

“Room was nice. Location was good. Front desk staff wasn't very friendly.”

Aug 31, 2008 by Charles from Lafayette, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location.
• Not to mention it's right off of Canal St. Valet parking was high.

“Close to French Quarter. Clean, comfortable. Valet parking too costly for those not necessarily intending to visit the Quarter where parking is already expensive.”

Aug 29, 2008 by William C. from Phenix City, AL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, within walking distance to Bourbon St.
• HBO was out the whole time we were there.

“This was our second stay in this hotel. The first time the free breakfast included a variety of pastries, apples, oranges, and bananas. They only had apples, and oranges to go with the coffee on this trip.”

Aug 21, 2008 by Christopher from Shreveprot, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• A stone's throw to Bourbon Street, Harrah's Casino, and aquarium!
• Parking.

“The hotel staff was extremely helpful.”

Aug 20, 2008 by Kathy from Jefferson City, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Friendly people, clean room, great location.
• Two of the three elevators were broken.

“The hotel is just off of Canal Street and one block off of Bourbon. The staff is friendly, especially the valets. The room was clean and nicely decorated. I would recommend this hotel for anyone going to New Orleans.”

Aug 19, 2008 by Candy from Mandeville, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Easy to get to city attractions.
• No parking, had to pay 20 each vehicle 4 blocks away.

“Good, friendly staff, not enough parking, had to park 4 blocks away and pay 40 for parking (2 cars), didn't want to pay extra for parking, except for maybe tip for valet.”

Aug 8, 2008 by Jeannine from Ellisville, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location, accommodations, very friendly staff.
• No vending machines on our floor only in lobby.

“The location for our trip was perfect. Walking distance to everything. Very friendly staff. Beautiful accommodations.”

Jul 25, 2008 by Aaron from Independence, LA
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[10]

• Clean and comfortable rooms.
• Receptionist was very rude at check-in.

“The receptionist working the night I arrived was very rude and had an attitude from the beginning. The receptionist the next morning was very helpful and friendly. Housekeeping did not provide fresh towels, soap, etc. one morning and when I requested extra towels, they were never delivered to my room. Rooms were clean and comfortable. Each room seems to have a different layout. Mine did not have a closet or a mini-fridge, but my friend's room had both. Don't know what that's about. Overall not the best experience, but great location and clean rooms. I'm a laid back person, so it didn't bother me too much, but I was hosting a visit from friends from out of town (I'm a local) the entire weekend, so it did add a little to the stress.”

Jul 17, 2008 by Marty from Encino, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• The staff was very friendly. It made the stay there well worth it.
• The hallway smelled bad. Some damaged furniture in room.

“For the price the stay was great. The staff was friendly. There is only limited metered parking. Close enough to walk all around French quarter. Fee at the check out for phone is so small it really should not make much of a difference to overall stay.”

Jun 13, 2008 by Michael
Overall Rating: 6

• Great location to all the city has to offer, walking was no problem to dinning, fun, and entertainment.
• Staff was short handed, room was not cleaned to most hotel standards. Parking cost 26.50 per day.

“Overall stay was fine. I would do it again.”

Jun 5, 2008 by Chris from Shreveport, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Hotel lounge.
• Parking.

“Location to Bourbon Street and Casino was excellent.”

Jun 5, 2008 by Tyler from Aurora, CO
Overall Rating: 6
Cleanliness:[8] • Staff:[2] • Location:[8]

• Made you feel very important.
• They shut the water off in the morning two hours before they informed us they would.

“The hotel was in a great location, and the room was everything we could have asked for. the only problem was the hotel had to have the water shut off due to construction to the building next door and they did inform us of the shut off, but the shut off came two hours before the letter stated. The only problem with that was we were unable to shower in the morning.”

Jun 2, 2008 by Linette from Alpharetta, GA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[5]

• I liked he location.
• The breakfast was not sufficient and they charged me extra for it.

“The refrigerators were not in use as they were being removed from the rooms and the breakfast was really just doughnuts and coffee. Not a continental breakfast. It also offered parking but it was only valet parking and you had to call 20 minutes before you needed your car.”

May 20, 2008 by MizzouTraveler from Missouri
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[5]

• Walking distance to French Quarter.
• We were robbed by hotel staff.

“We were guests at this hotel the night of 5/18/08. Our hotel room was entered by a hotel master key and several expensive electronic items were removed. These items were not sitting out, they were packed into our luggage as we were preparing to check out and leave New Orleans. We had packed up and headed down the street to grab breakfast before checking out. We returned to find things opened and missing. These items were not left out in plain site, our luggage was rummaged through. A police officer was onsite within 30 min (which we had to call) to take the report. The front desk manager was very rude during the whole process. We were informed by her and that they had to do a lock check. Apparently this takes 3+ hours to do. At least 4 to 5 times during this process we overheard her talking with housekeeping via radio if room was vacated yet to so they could flip it. Very odd that the manager on duty doesn't seem to recognize which room was just broken into and the guests from that room are standing in front of her. She never seemed to recognize us each time we returned to the front desk. As we wait, we discover at least one other room was robbed (9th floor) and the lady we spoke with was just as upset about the treatment by the hotel staff as we were. My guess is there were several more rooms hit, the guests had not returned yet to find items missing. It is now 2 days later and the General Manager of the hotel will not return phone calls, although she did tell us yesterday that the lock check did show it was a hotel master key that accessed our room.”

Mar 12, 2008 by Dale from Newport News, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice location, comfortable.
• Having to pay to park the car.

“Overall the hotel was nice and conveniently located. We could walk to the French Quarter. The room was comfortable, clean. The staff was very helpful and friendly. The complimentary breakfast was weak, but I was happy with my stay.”

Mar 12, 2008 by Maria from St. Petersburg, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Everything else was great!
• Seemed short staffed at times.

“Room was great! Location was perfect. Staff was very friendly, but under staffed at times. Would definitely stay again!”

Feb 22, 2008 by Wesley B. from Washington, DC
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Comfortable, close, accommodating.
• Could hear the people in the room next to me.

“Nice, clean, worth the money, I would recommend this to anyone.”

Jan 8, 2008 by Myrica from Harvey, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[10]

• It was close to Bourbon.
• It was a small room.

“The hotel location was great, the employee was not friendly and check out time was 11'o clock other than that it was a good hotel.”

Jan 8, 2008 by Arthur from Monroe, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The price was fair and parking a good value.
• Hard to find.

“Room itself was small. shower was not good - very little water pressure.”

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