The Fairmont Hotel New Orleans

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User Reviews for The Fairmont Hotel New Orleans, New Orleans

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Aug 11, 2005 by Elisha from Gulfport, MS
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[9]

• The Fairmont is a beautiful hotel with very helpful staff.
• The rooms were a bit small but were comfortable. The pool area was disappointing.

“Overall, the hotel was very nice. We enjoyed the Jazz Band in the cocktail bar, really added to the New Orleans experience.”

Aug 10, 2005 by Tim from Baton Rouge, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• Location was important and its set right off the French quarter.
• The walls were kind of thin and the bathroom smelled awful during the stay.

“Nice hotel, great location, great staff, rooms are a little dirty, and the bathrooms were not very clean.”

Aug 5, 2005 by Fran from Columbia, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Super room, friendly service

“The room greatly exceeded my expectations. It was very large, had a great view of the city, very nice ameneties and excellent staff. I would love to stay there again.”

Jul 4, 2005 by Rafael from Laredo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderfull hotel

“Warmess, confortable, like a luxury european hotel”

2 of 3 people found this review helpful.

Jul 2, 2005 by Kevin from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The lobby of the hotel was just beautiful. I was also very pleased with the staff, who was very helpful, and friendly as well.
• Parking your vehicle can get to be costly.

“Overall I had a great experience in my stay at the Fairmont, New Orleans.”

3 of 3 people found this review helpful.

Jun 28, 2005 by Lynda L. from Snellville, GA
Overall Rating: 1
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was located in a good area to get around in the French quarters.
• 4 Star hotels should have coffee and a beverage bar in the room.

“The first room I had was very big but the air conditioner did not work. The room I was moved into was a sardine can. The air conditioner did work. The bathroom was so small you could not sit on the toilet without bumping into the sink literally. No coffee for in the morning unless you paid $9.00 for a small pot. They also charged me $6.00 just to check in. The staff was very nice but how you could list this as a 4 star is totally a joke.”

2 of 3 people found this review helpful.

Jun 25, 2005 by Chris from Jackson, MS
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[7]

• It's look and location
• It's 4 star rating was a bit mis-leading. kinda old

“This hotel has the potential to be a great hotel. The stay wasn't that bad. However, I did expect more considering the pics I saw on the internet. The desk clerk, after check out, did not seem interested in my personal belonging I accidentally left behind. She never returned my wife's calls concerning this matter. My wife had to actually travel back to New Orleans from Mississippi just to retrieve that item. Thankfully, someone else was very courteous with helping her on that occasion. So in my opinion, with a few modifications(perhaps beginning with certain staff members) and revitalizations I'm sure this hotel will be able to live up to it's self-proclaimed reputation.”

2 of 3 people found this review helpful.

May 25, 2005 by Mitchell from Stamford, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff may have been the friendliest of any hotel I've ever stayed at.
• 2 of the walls in our room can stand to be re-painted or re-wallpapered.

“Really excellent. From the moment our taxi dropped us off to the moment we left, the staff treated us very well. Almost unusual for a large hotel like this. Very nice excercise facilities adjacent to the 4th floor pool. Terrific bar/lounge with sophisticated entertainment on the weekends. The Fairmont New Orleans was terrific.”

3 of 3 people found this review helpful.

May 1, 2005 by Lisa E. from Newport, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• This hotel has beautiful architecture and the staff was fantastic.

“This was a great hotel however we were not happy that we had to wait two hours (until 4-4:30).”

May 1, 2005 by Kathleen from Lake Charles, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Prompt Service. Beautiful Decor
• Room was at the end of a hallway next to double staff doors

“This hotel was wonderful”

Apr 29, 2005 by Bryan from Marina Del Rey, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very spacious and comfortable room, staff was extremely helpful and courteous
• Bathroom is adequate but needs to be updated, neighborhood a littel dicey at night

“It's a lovely, dignified, and well maintained older hotel. The room we stayed in was extremely large and comfortable, much larger than rooms in more modern hotels. But the bathroom could use some updating. The one restaurant and two bars are conveniently located off the block long lobby in very attractive spaces. But there are not a lot of options and hours are limited. The staff was very attentive and extremely helpful. But walking along Canal Street in the neighborhood around the hotel can be a little scary late at night. All in all, we had a wonderful experience and I would definitely stay at the Fairmont New Orleans again. A very pleasant and comfortable hotel at a very reasonable price.”

Apr 27, 2005 by Gary from Bossier City, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was right off Bourbon Street and the staff was very friendly and helpful. We had a great time
• Really nothing, heard the traffic and people which we were expecting

“We had a great time this past weekend at the Fairmont Hotel it was just what we needed to get away. Sazerac Bar was great to come sit in after Bourbon Street. It was well above our expectations. The staff from checking in to leaving were very helpful and courteous. ”

Apr 21, 2005 by Jeffery from Montgomery, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• great location, impressive fittings, elegant facility

“Prime location near Bourbon St and French Quarter, elegant facility with uniformed staff, you can really make an impression on guest by booking them in this hotel”

3 of 3 people found this review helpful.

Apr 20, 2005 by Hector from Plainfield, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[10]

• location that is all
• Very old it is NOT a 4 star or better hotel.

“This hotel is very old and NOT kept up. They sell it as a resort but I strongly disagree. When we first checked in @ 10PM our room was NOT ready, they said that the hotel staff did not show up. Like that is my problem. I would not go back to that hotel. Paint was chipped through-out the hotel, very bad.”

0 of 3 people found this review helpful.

Apr 20, 2005 by Tam from Birmingham, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, professional, location.
• none

“The Fairmont Hotel was very pleasant to stay at. It was very clean, with high ceiling, and a very large window for sunlight. It is a perfect location to the French quarters. The beds were very comfortable. The towels were very soft. The room was spacious and smelled nice. Valet parking was fast and courteous. It felt safe staying there. My wife and I would definitely stay there again on our next trip.”

2 of 2 people found this review helpful.

Apr 6, 2005 by Brandon from Kinder, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• A short walk to Bourbon Street and a great rate! The Fairmont is definitely a historic hotel that I would recommend!

“Great hotel that has the old new orleans atmosphere and conveniently located within walking distance of Bourbon Street!”

Mar 27, 2005 by Bob from Lebanon, CT
Overall Rating: 2
Cleanliness:[7] • Staff:[10] • Location:[10]

• Lobby was very beautiful. Food was good value for price. Heated roof top pool a plus.
• Room was small and cramped, with NO view to speak of.

“The hotel staff was very friendly and courteous throughout my stay. The heated rooftop pool was very nice as well as the exercise room and tennis courts. I ate 2 meals in the hotel and the food was a good value for the price. The room I was in was very small and cramped. The walls were faded and marked up. The MANY layers of paint were evident as there were many cracks and chips on the woodwork. The bathroom was tiny and you had to close the door to be able to sit on the toilet. My biggest dislike was that you could not open the windows, nor was there a climate control unit in the room. Once you showered you HAD to leave the room because it became so hot, humid and uncomfortable. I would NOT stay at this hotel again only because of the room issues.”

Mar 14, 2005 by Monica from Midland, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The rooms were very spacious & clean w/ classic decor. The rooftop pool & patio was beautiful!
• We had a rather long trek down to our room.

“We loved the classic beauty of the hotel. We had a room w/ 2 queen beds & it was very spacious. The room was also very clean. We found the staff to be very charming & helpful.”

2 of 2 people found this review helpful.

Mar 11, 2005 by Chuck from Bettendorf, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff.
• No coffee in the room.

“0”

Mar 10, 2005 by Sue from Incline Village, NV
Overall Rating: 10
Cleanliness:[9] • Staff:[6] • Location:[10]

• great location, spacious & quiet room
• rooms cleaned very late in the day, dirty robe

“Great place to stay for a short stay in New Orleans. Well located and spacious, quiet room nicely appointed.”

2 of 2 people found this review helpful.

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Amenities at The Fairmont Hotel New Orleans, New Orleans

Allows healthy pets weighing less than 25 pounds to stay in the hotel or on premises / A daily charge of $25USD will be applied Audio/Visual Equipment Rental Business center/services Child care services Concierge / Bell Staff services Elevators Gift shop/News stand

Golf nearby Handicap Access Laundry/Valet Services Safe deposit boxes Spa Facility/Services Valet parking: $25.00/night / Self parking: $4.00/hour