Four Points New Orleans Airport

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User Reviews for Four Points New Orleans Airport, Metairie

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Oct 18, 2009 by Bonnie from Lafayette,LA
Overall Rating: 8

• The bed was very comfortable.
• Small bathroom and no blow dryer in bathroom.

“Bonnie was very helpful upon check in. There was a party going on downstairs. With loud music,but I did not hear any of that in my room which was good. The trash can in my room was not emptied just over looked. The bathroom was very small with no blow dryer, but it was clean. The room was a little tight...but I did like the fact that there was a balcony as my friend smokes and he could step outside on the balcony to smoke and not have to leave the room. If you are just looking for a modern place to sleep that is comfortable and clean this is it.”

Jun 25, 2009 by Sarah from Zwolle,LA
Overall Rating: 9

• It was spacious, friendly, and good food.
• Did not have fridge in room.

“Very good. I would stay here again.”

May 1, 2009 by Cathy from Asheville,NC
Overall Rating: 10

• Good atmosphere and helpful staff.

“Pleasant stay and had shuttle to the airport.”

May 1, 2009 by Ron from Laurel,MS
Overall Rating: 9

• Nice lounge.
• Room service did not service the room even after talking to the front desk.

“Nice clean hotel. Breakfast was a little pricey but was okay. It is in a busy area but can not find much fault with this hotel.”

Apr 28, 2009 by Clover from Hayward,CA
Overall Rating: 4

• Easy parking.
• Very old, shower fixture rickety, HVAC smelled.

“I've stayed at many Priceline hotels. This was very poor quality.”

Apr 25, 2009 by Rudy from Phoenix,AZ
Overall Rating: 9

• Extremely friendly and helpful staff.
• Slow restaurant service.

“Excellent location for business travelers: quiet, free internet, conveniently located close to freeways and New Orleans' Airport.”

Apr 16, 2009 by Suzie from Brookhaven,MS
Overall Rating: 3

• Close to the airport.
• Too close to interstate, noisy, dirty.

“The sheets wouldn't stay on the squeaky, lumpy mattress and there were numerous cigarette burns in the bedspread, even though this is a 100% smoke-free hotel. The front desk staff was nice, friendly, but they can't help how nasty the room was. The carpet had multiple stains, the bathroom had tons of mold and mildew in the shower. Everything just felt nasty. I was traveling with my kids and I wouldn't let them walk around on the carpet without shoes. The door did not want to shut properly.”

Feb 26, 2009 by Toya from Houston,TX
Overall Rating: 8

• Comfortable beds and nice atmosphere.
• Noisy neighbors. I was too close to the elevator and people slammed their doors too hard, shook the whole room.

“The hotel itself, is great. The staff was great but the people who stayed there were not. I went during Mardi Gras. So I guess that contributed to all the noise from people getting off the elevators and the intoxicated people slamming their room doors all night.”

Feb 22, 2009 by Jeff from Ridgeland,MS
Overall Rating: 8

• Decent lounge and restaurant.
• Dirty floors, inefficient toilet.

“Nice place. However, the floors in the rooms need vacuuming and cleaning. Also, areas in front of the elevators had loose dirt that was not cleaned for a couple days. Many hotels seem to be lax in cleaning floors these days.”

Dec 21, 2008 by Kelly from Baton Rouge,LA
Overall Rating: 8

• The shuttle to the airport was very convenient, and the room was nice.
• I was disappointed that the hot tub was closed when I was at the hotel. I went to a concert and by the time I got back, it was closed and locked.

“The hotel was conveniently located right off the interstate and close to the airport. The staff at the front desk was nice. The room was clean and attractive. The only problem was that the hot tub closes too early! The shuttle service to the airport saved me money on a cab.”

Oct 27, 2008 by Bea
Overall Rating: 9

• Bed was very comfortable.
• Found hair in the bathroom.

“Overall the hotel was great. The bathroom was clean, but did find some stray hairs on the floor that didn't belong to us.”

Aug 11, 2008 by Deb from Stillwell, KS
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• The staff was extremely attentive.
• It's in need of a facelift.

“Great value for the price. I checked in my room and the door would not lock behind me. Maintenance was called and when they could not fix the staff placed me in another room and offered meal vouchers for the inconvenience. Hotel is in need of a remodel, but it's a good value for the money.”

Aug 11, 2008 by Gabriel from Ottawa, ON CA
Overall Rating: 4
Cleanliness:[8] • Staff:[4] • Location:[8]

• Nice appearance, good location.
• Air conditioning defective, unable to sleep.

“This hotel appears to be nice, and the staff was very pleasant. However, our sole reason for staying here was for the convenience of being near the airport for an early morning flight. Unfortunately, due to a malfunctioning air conditioning unit (it was half out of the wall), we were unable to sleep well and in the morning, our wake-up call did not take place. We had reserved a spot on the airport shuttle and it left without us despite the fact that we were only 2 minutes late (due to the missing wake up call). Thankfully the hotel arranged for the shuttle to take us to the airport as soon as it returned, but we were still later than we should have been to check in to our flight.”

Aug 7, 2008 by Amanda from Laplace, LA

Cleanliness:[10] • Staff:[10] • Location:[9]

• The front desk attendant went out of her way to make my stay fabulous.
• Television wasn't great. Poor quality. But no biggie.

“Great hotel, great value, will always stay here when the opportunity arises.”

Jul 21, 2008 by Bill from West Chester, PA
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice work area in room.
• A/C in room and hallway corridor wasn't working.

“I was checked into a room on the 10th floor. The entire hallway on this floor was hot. The AC was not operating very well. Upon entering my room, it was even hotter than the hallway. I had service come up and check it out. After 1.5 hours it still wasn't cooling the room. So, I had to change rooms. Staff was accommodating, however, it was still a major inconvenience.”

Jul 20, 2008 by Mike from Broussard, LA
Overall Rating: 2
Cleanliness:[5] • Staff:[7] • Location:[5]

• Staff was friendly.
• 4 fire alarms in middle of night, 250 soccer placers in hotel.

“One of the worst nights in a hotel in 25 years. The fire alarm went on 4 times in the middle of night, had 250 Soccer player in hotel for tourney, restaurant closed for breakfast for private function. Bad experience!”

Jul 20, 2008 by Toby from Summerville, SC
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[8]

• Location to airport.
• Staff this night, couldn't get any sleep.

“I have stayed here before without problems. what happened? I will not stay here again. If it means using hotel.com, then I will. I wasted my money this time by accepting this motel. Very disappointed.”

Jul 14, 2008 by Angela from Jackson, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I enjoyed how it was close to the French Quarter but not in the traffic.
• Everything was great.

“I loved my stay.”

Jul 11, 2008 by Patrice from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness, convenience, friendly staff.
• Room was smaller than expected.

“The hotel staff was great! The facility was very clean and conveniently located to everything! I will recommend this hotel to family members and friends.”

Jul 3, 2008 by Tammy from Powder Springs, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• I liked the location. It was in a good area surrounded by restaurants and shopping centers.
• The hotel room was not very clean and the carpet had a lot of stains and slight smell. Walls & ceilings looked damaged - not sure if because of hurricane.

“I was a little disappointed with this being rated a 3 star hotel. The room did not look very clean and the walls, ceilings looked crumpy. The carpet also had a lot of stains and a slight odor. However, the fitness center was nice and the hotel is located in a good area for shopping and eating out. There are a lot of restaurants to go to and it is not far from the French Quarters and other attraction areas.”

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Amenities at Four Points New Orleans Airport, Metairie

24 Hour Front Desk Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Handicapped Rooms/Facilities

Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable

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