Four Points New Orleans Airport

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User Reviews for Four Points New Orleans Airport, Metairie

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Aug 11, 2008 by Deb from Stillwell, KS
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• The staff was extremely attentive.
• It's in need of a facelift.

“Great value for the price. I checked in my room and the door would not lock behind me. Maintenance was called and when they could not fix the staff placed me in another room and offered meal vouchers for the inconvenience. Hotel is in need of a remodel, but it's a good value for the money.”

Aug 11, 2008 by Gabriel from Ottawa, ON CA
Overall Rating: 4
Cleanliness:[8] • Staff:[4] • Location:[8]

• Nice appearance, good location.
• Air conditioning defective, unable to sleep.

“This hotel appears to be nice, and the staff was very pleasant. However, our sole reason for staying here was for the convenience of being near the airport for an early morning flight. Unfortunately, due to a malfunctioning air conditioning unit (it was half out of the wall), we were unable to sleep well and in the morning, our wake-up call did not take place. We had reserved a spot on the airport shuttle and it left without us despite the fact that we were only 2 minutes late (due to the missing wake up call). Thankfully the hotel arranged for the shuttle to take us to the airport as soon as it returned, but we were still later than we should have been to check in to our flight.”

Aug 7, 2008 by Amanda from Laplace, LA

Cleanliness:[10] • Staff:[10] • Location:[9]

• The front desk attendant went out of her way to make my stay fabulous.
• Television wasn't great. Poor quality. But no biggie.

“Great hotel, great value, will always stay here when the opportunity arises.”

Jul 21, 2008 by Bill from West Chester, PA
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice work area in room.
• A/C in room and hallway corridor wasn't working.

“I was checked into a room on the 10th floor. The entire hallway on this floor was hot. The AC was not operating very well. Upon entering my room, it was even hotter than the hallway. I had service come up and check it out. After 1.5 hours it still wasn't cooling the room. So, I had to change rooms. Staff was accommodating, however, it was still a major inconvenience.”

Jul 20, 2008 by Mike from Broussard, LA
Overall Rating: 2
Cleanliness:[5] • Staff:[7] • Location:[5]

• Staff was friendly.
• 4 fire alarms in middle of night, 250 soccer placers in hotel.

“One of the worst nights in a hotel in 25 years. The fire alarm went on 4 times in the middle of night, had 250 Soccer player in hotel for tourney, restaurant closed for breakfast for private function. Bad experience!”

Jul 20, 2008 by Toby from Summerville, SC
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[8]

• Location to airport.
• Staff this night, couldn't get any sleep.

“I have stayed here before without problems. what happened? I will not stay here again. If it means using hotel.com, then I will. I wasted my money this time by accepting this motel. Very disappointed.”

Jul 14, 2008 by Angela from Jackson, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I enjoyed how it was close to the French Quarter but not in the traffic.
• Everything was great.

“I loved my stay.”

Jul 11, 2008 by Patrice from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness, convenience, friendly staff.
• Room was smaller than expected.

“The hotel staff was great! The facility was very clean and conveniently located to everything! I will recommend this hotel to family members and friends.”

Jul 3, 2008 by Tammy from Powder Springs, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• I liked the location. It was in a good area surrounded by restaurants and shopping centers.
• The hotel room was not very clean and the carpet had a lot of stains and slight smell. Walls & ceilings looked damaged - not sure if because of hurricane.

“I was a little disappointed with this being rated a 3 star hotel. The room did not look very clean and the walls, ceilings looked crumpy. The carpet also had a lot of stains and a slight odor. However, the fitness center was nice and the hotel is located in a good area for shopping and eating out. There are a lot of restaurants to go to and it is not far from the French Quarters and other attraction areas.”

Jun 30, 2008 by Simone from Dallas, GA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[9]

• I liked the comfort ness of the bed and pillows, very cozy.
• I didn't like the bathroom, it wasn't very clean and the tub stopped up when showering.

“I think my experience at this hotel was okay. The hotel is not a new hotel, but I think for the most part, the up keep was okay. I liked the comfort ness of the bed, I felt like I was sleeping in my bed. I did not like that the bathroom was not very clean, nor was the carpet. I would rate this hotel a 2.5 star instead of a 3 star.”

Jun 8, 2008 by Mark from Raceland, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Pool area was nice.
• Ceiling had torn spots on it.

“Courteous staff, nice lobby area, A/C was not blowing through the whole vent system.”

May 20, 2008 by Liem from West Des Moines, IA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• Nothing that I can think of.
• Dirty room. Bad service.

“Will not recommend to anybody.”

May 10, 2008 by Jackie from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice hotel with an excellent location near airport.
• Near highway, so there is some traffic noise and bright lights.

“Staff was extremely pleasant.”

May 7, 2008 by Kyle from Sacramento, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Pool and hot tub.
• Too few towels in room.

“Nice updated hotel, close to airport, hip lounge and restaurant.”

May 6, 2008 by Bill from Murfreesboro, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very friendly and had an outside security guard all night.
• The entrance is hard to find with paint rope.

“This hotel is located in a good place outside the city. They exercise room very good. People are working hard to be friendly. Room good for working in.”

May 6, 2008 by Jen from Houston, TX
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[7]

• Good location for a business traveler.
• Half hearted remodel .

“Their remodel was not done with 100% effort, paint over mold and new towels does not make a new hotel! Cool lobby, but this is a Four Points Concept, not this hotel.”

May 3, 2008 by Dr. D. from Columbus, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the free wireless connection and the free printing. The location was convenient to the airport and the interstate.
• The air-conditioning was loud and difficult to modulate. I was either hot if I turned it off, or cold if I turned it on.

“This hotel is a great price. It was conveniently located near the airport and other shopping. Access to the interstate was convenient as well and it is very easy to get to the city. The rooms were very clean. The bed was comfortable. The hotel in general was very clean and comfortable. The front desk staff was courteous and helpful. I enjoyed my stay and will try to stay there when I come back to New Orleans.”

Apr 29, 2008 by Cheryl from Lees Summit, MO
Overall Rating: 2
Cleanliness:[2] • Staff:[7] • Location:[3]

• Friendly staff.
• The water pressure in the hotel was horrible and barely warm.

“The staff was friendly. However, this hotel was not clean, the water was barely warm (not hot as any reasonable person would expect to have), and very little water pressure which made it difficult to take a shower. .”

Apr 28, 2008 by Dale from Hazlehurst, MS

Cleanliness:[9] • Staff:[8] • Location:[8]

• Size of room, comfort of bedding.
• No smoking, elevators working poorly.

“Great experience, made me want to return & use more of the services, pool area & etc.”

Apr 24, 2008 by Karen R. from Kalispell, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• That it had free parking. Also a great pool, hot tub.
• The I 10 was right by my room and it was to much noise from the traffic.

“I would stay here again. Just request a room away from the I 10. but if you stay here you need a car, very easy to get around in a great location.”

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Amenities at Four Points New Orleans Airport, Metairie

24 Hour Front Desk Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Handicapped Rooms/Facilities

Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable