Ramada Inn Laurel Md

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User Reviews for Ramada Inn Laurel Md, Laurel

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Aug 24, 2009 by Lynne from Salem,NH
Overall Rating: 2

• Never received a room key.

“Service at the front desk at check-in was horrible. Staff member acted as if it was a burden to check us in. Then we were told that there was a problem with the room keys, so a maintenance man had to let us into our room. First room we were given had only on bed, even though we had clearly booked a room with two, as was on our confirmation paper that we had given the front desk. Second room had the two beds, but was not non-smoking as requested.”

May 6, 2008 by Lauren
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[2]

• Nothing.
• Everything.

“It was an absolutely horrendous experience. I didn't feel safe at all, the rooms are seriously outdated, there were black hairs in the bed, no internet, the staff acted as though I was a complete annoyance whenever I asked for help, and the price wasn't even that great. Don't do it!”

Nov 22, 2007 by Adriana from Rochester, NY
Overall Rating: 5
Cleanliness:[3] • Staff:[1] • Location:[4]

• The room had a mini fridge and microwave.
• Mostly everything.

“The staff was not very helpful they gave me the wrong directions over the phone when I called. I turned out to be close by and found it totally by accident. Their "laundry facilities" consist of one washer and dryer for the "exterior" rooms and another set for the "interior" rooms. And they're in dimly lit out of the way areas. I also was under the impression we would be staying in a hotel rather than motel atmosphere. They have no Wi-Fi. The signal is so low it is inaccessible. At first I got by with standing near the window to pick up a signal, but after the first night, I couldn't get anything. The housekeeping carts are so loud, they sound like trains or helicopters. Terrible. Last night there my keycard wouldn't work in the door! Would never recommend this "hotel" to anyone.”

Oct 9, 2007 by Mark from Greensboro, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[6]

• Courteous and helpful staff.
• Minimal convenience facilities.

“Room was comfortable; cleanup was prompt, good room amenities (microwave, coffee, and refrigerator).”

Oct 3, 2007 by E.J. from Brick, NJ
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[6]

• Quite.
• Staff was less then knowledgeable about directions to area attractions.

“Overall it was well worth the money I spent on the room. The room showed some aging but, was neat and clean. The bed was somewhere between a piece of wood and a rock. The a/c unit was slow to work but, did its job. All in all I would take my family here without any doubt. They do need to "re do" some things around the place thou.”

Aug 22, 2007 by Irene from Phillipsburg, NJ
Overall Rating: 5
Cleanliness:[1] • Staff:[5] • Location:[7]

• Conveniently located close to the wedding we were attending in Annapolis, MD.
• The bathroom was very dirty; the room had a very bad smell (cigarette smoke).

“I will not recommend this hotel to anyone, the room was dirty, especially the bathroom (toilet). The room had a very bad smoke smell and the door that lead to the room next door had a hole on it (not fixed) so we could see the people in the room next to us.”

Nov 17, 2006 by Ron from Buffalo, NY
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[5]

• It's location was good for my itinerary.
• Amenities not available as described, poor security, poor housekeeping.

“I was sorely disappointed by this hotel. Ramada is a name I trusted for a standard of excellence. The lack of restaurant for breakfast, exercise room, and no manager on site, sat/sun leaves a bad taste. The only place to eat was a smoke filled lounge, very uncomfortable! Vagrants walking the decks at night made it most uncomfortable!”

Nov 17, 2006 by Jim from Buffalo, NY
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[5]

• The location made it reasonably simple to go where needed.
• Staff, rooms, amenities, misrepresented, no manager until 3rd day.

“I was very disappointed with this hotel. Their housekeeping, room condition, security was very poor. The amenities, and features represented in the brochure were non-existent, and no manager was present sat. Or Sunday to deal with the problems. Staff was very unknowledgeable about features. (gym/exercise room, restaurant)”

Sep 17, 2006 by Pete from Mechanicsville, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[3]

• The fact that it had a restaurant.
• No Internet service in the room.

“Told staff on day 2 phone did not work and it was not repaired threw out my stay. ice machine on 2nd floor did not work.”

Oct 17, 2005 by Walter from Livonia, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[5]

• Cable TV.
• Shady people staying there.

“They had to call the police on some people and I found the atmosphere oppressive.”

Oct 3, 2005 by Michael B. from Chicago, IL
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[1]

• Good cable TV selection.
• My entire stay.

“On the first night, my room was scary with lots of noise outside my window. The bedding especially the pillow smelled noxious. I finally requested a different room at 11:30 PM. The desk clerk was angry with me for waiting so long to make the request. I've never met a ruder hotel staff, especially the guys working nights. What happened to customer service. My second room was quieter and apparently cleaner. Still, it was an awful experience”

Sep 30, 2005 by Audrey from Woodbridge, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Upgrade to better room.
• Key not working twice but then upgraded in response.

“A bit disorganized but clean and staff apologized for key not working by upgrading room so it worked out well.”

Sep 26, 2005 by Jeff
Overall Rating: 1

• Room was dirty & noise was a problem. Prostitutes outside room?

“This motel is poorly managed and not deserving of a 2* rating. The room was run-down and there was constant noise from traffic and people. Not a place for families - there were prostitutes arguing outside at 4 AM. YUCK!”

Sep 22, 2005 by Sharil from Bronx, NY
Overall Rating: 2
Cleanliness:[4] • Staff:[6] • Location:[7]

• It's conveniently located.
• I did not like being assigned a mold infested room with no phone access to reception.

“Maintenance seems to be lacking. I also believe that the room may have been put back into service because of demand. It was mold infested, the phone was not fictional, some lights did not work, and water drained slowly from the bath room. My room was one of few that had a big white spot painted, stamped on the door which suggested a special identifier. A disappointing stay this time. I have had better experiences at this same location. As recent as August 19/20-2005.”

Sep 14, 2005 by Elizabeth from Shawnee Mission, KS
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• It was close to a highway, so I could get OUT of it fast.
• Crowded, dirty, noisy. Yuck.

“Don't stay there if there's a YMCA nearby!”

Sep 1, 2005 by Erika from Dorchester, MA
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[9]

• I booked three room for my family and all the room where in a very old worn out state. I hated the hotel.

“I didn't not like this hotel. I wanted to check out after the first night, but couldn't change my plans for fear of not getting my money back. Also the hotel refused to give me a bill stating my balance.”

Aug 24, 2005 by Cynthia W. from Silver, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Nothing--swell, not clean --old & rusted
• Nothing----Nothing--Nothing--!!!

“.not in a good enivorment. A lot of loud noise.I will never, never go there agian....”

Aug 21, 2005 by Maurice from Lexington, KY
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[3]

• N/A
• Hotel was very rundown, and poorly maintained.

“This hotel was horribly rundown. The rooms were in very poor condition with water damage, damaged and peeled paint, and towels and bedding that were not as clean as they could be. I would not recommend this hotel to anyone.”

Aug 17, 2005 by Victor from Capitol Heights, MD
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[4]

• The lobby was well appointed, the pool refreshing and quaint, the service wonderful.

“I descent place to stay if all you need is a place to stop and get a good nights sleep.”

Aug 6, 2005 by Jon from Brentwood, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• hotel staff was friendly
• everything was fine

“nice place - i may want to hold my family reunion at this hotel”

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Amenities at Ramada Inn Laurel Md, Laurel

24 Hour Front Desk AM/FM Alarm Clock Adjoining Rooms Air Conditioned Airport Shuttle Service - 24 hours by appointment Audio Visual Equipment Bar/Lounge Breakfast Bus Parking Coffee Maker in Room Conference Facilities Connecting Rooms Copy Service Elevators Fitness Center or Spa Free Airport Shuttle Free Newspaper Free Parking Game Room Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine Iron Ironing Board

Laundry Service Meeting/Banquet Facilities Microwave Modem Lines in Room No Smoking Rooms/Facilities Outdoor Pool Overhead Projector Parking Pets Allowed Pool Pool View Recreational Vehicle Parking Refrigerator Restaurant Room Service Safe Safe Deposit Box Shops/Commercial Services Sitting Area TV Remote Control Television with Cable Truck Parking Vending Machines Wake-up Service Wheel Chair Access

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