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Country Inn and Suites Rapid City 2-star

2321 North Lacrosse Street, Rapid City, SD

Welcome to the Country Inns & Suites. Located at the foot of the Black Hills, the hotel features an indoor heated pool with a 100ft waterslide, spas, exercise room and a delicious continental breakfast that includes Belgian Waffles and biscuits and gravy.[more]

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User Reviews for Country Inn and Suites Rapid City, Rapid City

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 111 user ratings

Apr 22, 2008 by Linda from Huron, SD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great beds and bedding.
  • I like everything.

“I will stay there again next month and I will loll for other locations for Comfort Inn.”

Apr 9, 2008 by Jerry from Hartford, SD
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[9] • Location:[9]

  • It was easy to find.
  • The staff could not control noisy guests.

“Noisy, not clean.”

Apr 7, 2008 by Lei from Bellevue, WA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Clean room, friendly staff, great breakfast.
  • The breakfast restaurant is a little bit crowdie.

“The staff is generally friendly. They are very willing to set things up effortless for us.”

Apr 7, 2008 by Lei from Bellevue, WA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Great location, nice staff, ample fun amenities.
  • The elevator is a little bit shaky.

“Best value for our visit in Rapid City and Black Hills area! Definitely recommend!”

Mar 26, 2008 by Cathy from Kennebec, SD
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Rooms were nice and clean.
  • Pool and hot tub was too small, very crowded.

“Enjoyed our stay except kids were not able to enjoy the pool or waterslide because it was so crowded.”

Mar 19, 2008 by Aaron from Savage, MN
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Clean hotel and friendly staff.
  • Like all Country Inns the decor is well country and a bit hokey but hey for a business traveler I just want a clean place to stay and they do deliver.

“Overall pretty pleasant stay. Hotel was clean and staff was friendly but I do have one small gripe. I was put in an adjoining room and my neighbors were a bit loud.”

Mar 15, 2008 by Eduard. from Arlington, VA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[6]

  • Friendly staff, free breakfast.
  • Location wasn't that great.

“The Hotel is located on the outskirts of Rapid City. If you have a car, it's a good location to explore the surrounding areas. (i.e. Mt. Rushmore and the Black Hills.) Friendly, helpful staff. Free Breakfast in the morning. And a little pool with a waterslide. This hotel would be ideal for a family get-away.”

Feb 28, 2008 by Samantha from Watertown, SD
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[10]

  • I liked the cozy entrance and friendly staff.
  • It took about 30 minutes to check in because of an inexperienced person at the front desk.

“I thoroughly enjoyed my stay. The pool had many unsupervised children which made it hard to relax in the hottub(which needed to be cleaned). Otherwise my stay was uneventfull and the rooms and lobby were clean and comfortable.”

Feb 6, 2008 by Mindy from Sutherland, NE
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[7]

  • Ok.
  • The room walls had many stains.

“The overall stay was good. The employees in charge of the continental breakfast were very accommodating and had the kitchen area very clean and eye appealing! All the staff of the motel greeted us daily coming to and from the room and lobby!”

Feb 4, 2008 by Ronald from Hecla, SD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Cleanliness, location, price.
  • Nothing.

“Very nice, clean and excellent location.”

Dec 19, 2007 by Perry from Great Falls, MT
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Room was big clean and very comfortable.
  • I was very happy.

“Cont breakfast was good, but just average. Staff was pleasant, helpful. Housekeeping was very good throughout hotel.”

Nov 17, 2007 by Joe from Omaha, NE
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Nice comfortable beds.
  • N/n.

“Very friendly staff. They had a very nice selection odd food for breakfast.”

Nov 7, 2007 by Alene from Arvada, CO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Just a great atmosphere. Nice rooms. I didn't get a chance to experience the breakfast, but it looked great.
  • I didn't find any negative aspects.

“Excellent hotel. I enjoyed my stay. It was a great value.”

Nov 7, 2007 by Ourhennhouse from Logan, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Super friendly staff.
  • Open front door cold when coming from the pool.

“Excellent location. Nice rooms even room for a rollaway. Big bathrooms. Fast shooting water slide for kids. Hearty breakfast. Loved the lending library too.”

Oct 22, 2007 by Joe from Omaha, NE
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly staff.
  • There trouble with the internet.

“Over all this is a nice hotel the room was nice and they a nice breakfast and had soup in the evening. The only problem was they had trouble with there internet provider during the two days that I was there. The staff how ever did take care of the problem as soon as they found out. All I can say is what a great staff.”

Oct 19, 2007 by Mike from Morgan Hill, CA
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[6]

  • The continental breakfast was excellent.
  • Not enough working washers and dryers, the janitorial staff did not clean room thoroughly.

“Good location, great breakfast, first room I moved into had dirty sheets. Second room was clean at the outset, but staff failed to empty coffee pot twice and didn't empty all of the trash cans. Also, we were short of toilet paper. Dryer worked poorly and times for cycles were not posted so you have to continuously check to see if your load is finished which is a double pain if the laundry isn't on the floor you are staying on.”

Oct 18, 2007 by Valerie from Bismarck, ND
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The housekeeper did an excellent job in making up our room every day. Good attention to detail.
  • Cups on the floor were picked up. Employee pulled out clean cups put them with the dirty cups and taken to storage room. Not sure if thrown away.

“Staff was very friendly. The room was made up very nice every day. Towels were being folded at front desk and I question the cleanliness of doing that. Some cups that fell on the floor were taken to a storage room and mixed with clean cups and Im concerned that rather then throwing them away they were put on a shelf for later use.”

Oct 17, 2007 by Melissa from Fargo, ND
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • The pool has a slide, and continental breakfast was good.
  • The rooms were very plain.

“The hotel was pretty standard, nothing too exciting. It was comfortable and clean, so it works.”

Oct 12, 2007 by Jmm from Plymouth, MN
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Overall, very good.
  • Slow internet service.

“Hotel was clean. Rooms large and comfortable. A problem with internet but everything else was good. Had good restaurant next door.”

Oct 10, 2007 by Carolyn from Colorado Springs, CO
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • The breakfast was great. Parking was perfect. Restaurants were convenient.
  • No smoking.

“Excellent value, convenient location.”

Amenities at Country Inn and Suites Rapid City, Rapid City

  • 24 Hour Front Desk
  • Air Conditioned
  • Breakfast
  • Bus Parking
  • Charge for rollaway.
  • City Center
  • Coffee Maker in Room
  • Continental Breakfast
  • Copy Service
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Express check-in
  • Fire Alarm with Light
  • Fitness Center or Spa
  • Free Newspaper
  • Golf
  • Grab Bars in Bathroom
  • HSIA FOR LAPTOP IN PUBLIC AREAS
  • Hairdryers Available
  • Health Club
  • Heated Pool
  • Housekeeping - daily
  • Ice Machine
  • In Room Movies
  • In room safe available on request
  • Indoor Pool
  • Iron
  • Ironing Board
  • Jacuzzi
  • Kitchen
  • Laundry Service
  • Laundry/Valet Services
  • Meal Plan - Continental
  • Microwave
  • Modem in Room
  • Outdoor parking at the hotel.
  • Pets Allowed
  • Pool
  • Recreational Vehicle Parking
  • Refrigerator
  • Shops/Commercial Services
  • Smoke Detectors
  • Sofa Bed
  • Television with Cable
  • VCR rental available at VIDEO WORLD.
  • Vending Machines
  • WIRELESS INTERNET CONNECTION IN PUBLIC AREAS
  • Wake-up Service
  • Wheel Chair Access
Hotel Representatives:

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