Best Western Mountain Lodge at Banner Elk

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Aug 20, 2008 by Ken from Hollywood, FL
Overall Rating: 4
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location.
• Noisy AC.

“Ok. But noisy AC made it hard to sleep.”

Nov 29, 2007 by Angela from Raleigh, NC
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[5]

• The girl working the front desk was very helpful.
• The room was very small for the price and the bed was broken.

“I was very unimpressed with the hotel restaurant; it was set up with a very small buffet like most hotels would give free continental breakfast, which I thought it was until I got a $25 bill for myself and 2 young children. There were no signs menus or anything relaying it was not with the stay. That was a surprise.”

Jun 18, 2007 by Reda from Gold Hill, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Room was clean, a quiet place, room service friendly.
• Not enough choice's of places to eat.

“I enjoyed my stay at this hotel. Was able to rest and relax. The bed was very comfortable and people were friendly. I was very satisfied with my stay and will come back again if in the area.”

2 of 2 people found this review helpful.

Jun 7, 2006 by Karen from Roanoke, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[5]

• The rooms were clean and well appointed.
• The rooms were a bit noisy.

“This was my second stay here. The rooms were comfortable and well appointed. Could have used a microwave and/or refrigerator. The steps leading to the second floor had been covered to mask their unevenness. This presented a hazard if you were not expecting it--especially when you had an arm load of luggage. At night you could here a great deal of noise from adjoining rooms.”

5 of 5 people found this review helpful.

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