Four Points Sheraton Newark Airport

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User Reviews for Four Points Sheraton Newark Airport, Elizabeth

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Sep 29, 2006 by Eric from Erie, PA
Overall Rating: 3
Cleanliness:[8] • Staff:[6] • Location:[2]

• Decent room.
• Lousy pool inconsistent with advertisement, terrible neighborhood, nickel and deemed on everything from parking to Internet use

“The hotel itself will probably be ok when renovations are complete but when we were there the renovations in process rendered the advertised facilities useless. Even after renovation, however, the neighborhood will still be scary and lacking in development (like nearby restaurants, for example).”

Sep 22, 2006 by Sam from Youngstown, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The service staff was friendly and willing to accommodate.
• There were on stoppers in the Bathtub or sink, It tarnished ever-so-slightly an otherwise great stay.

“Great Location, Great Price, If business takes me back to NJ, It is my first choice for accommodations.”

Aug 3, 2006 by Consuelo from Arlington, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Indoor pool and gym.
• Swimming pool water is not clean and you have to pay for parking space.

“N/A.”

Jul 30, 2006 by Chen from Pittsburgh, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• Can take free shuttle to Newark airport.
• No bus available. 14 dollars for one way to New York.

“Great location to the airport. But not convenient to NYC”

Jul 26, 2006 by Brad from Johnson City, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Room was clean. Secure parking. Nice pool.
• Pool was closed one night for a "party." Hard to get food.

“Hotel was fine and all expected amenities were there for the price. A good deal really. The restaurant was the biggest lacking aspect. It was closed much of the time, and when open staff was hard to catch. No coffee bar. There are not many convenient places to eat near by so you're stuck with lame service, high hotel prices for food. Otherwise I really enjoyed staying there.”

Jul 25, 2006 by Andrew from Burlington, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Plush bedding, as they advertise.
• Breakfast buffet was 10.95 with limited selection & have to pay parking.

“I had trouble getting to the hotel, as you cannot turn left off US-9 going south from EWR. The room was very comfortable and neatly attended by housekeeping. I was displeased with the breakfast buffet, of which I had to pay $10.95 extra - it had basic breakfast food and the steam tables were empty when I went up. There was about a 30 minute wait for replenishment. You have to pay $7 a night for parking at the hotel - I was there for 8 nights, so $56 charged in addition. There is no bulk laundry service available. They do provide the service externally, but you have to pay-per-item. I found this to be inconvenient. There is free high speed wireless Internet The 802.11g signal was a bit weak, but the performance was good. I had a room facing the airport on the tenth floor, but I hardly noticed any airport noise.”

Jul 17, 2006 by Robert from Milton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean and up to the minute, well decorated, free internet, friendly staff.
• Had to pay for parking.

“Clean well run hotel minutes from Newark Airport and downtown Newark. The freshly redecorated rooms were quite pleasant. The complimentary internet worked really well and extended all around the hotel. The only drawback was pay parking, however, the parking lot is fully fenced and secure.”

Jun 7, 2006 by Hugh from Yakima, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beds were great--very nice rooms!
• Nothing I can think of.

“Very nice entry and good parking. Rooms were very neat and clean and exceeded my expectations for a 3 star hotel.”

Jun 4, 2006 by Yui from San Jose, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• N/A
• Poor location, took approx 1.5 hours to get into midtown Manhattan each time.

“Hotel was OK, but don't expect the late night staff to be helpful with the computer services. Their printing service did not work, and the front desk guy was NOT helpful at all in helping resolve the problem. If you need this service, I'd go elsewhere. They don't tell you either, but you should be able to get wireless access in your room. Otherwise, shuttle to the airport was good, staff 50/50 was friendly and helpful. Rooms clean; I was given a smoking room accidentally, but it was rectified promptly by Bruno.”

Jun 4, 2006 by Prat from San Antonio, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Rooms are good.
• Staff wasn't friendly enough.

“Good for a night's stay.”

Jun 3, 2006 by Mike from Fort Plain, NY
Overall Rating: 2
Cleanliness:[9] • Staff:[9] • Location:[7]

• The bed was great.
• Grease stains on the carpet in the room & hall.

“I paid for three rooms at this hotel and then they have the balls to charge $7.oo a day for parking,,,,, that was 21.oo for three cars never again.! that like buying a hotdog for $2.00 and another $2.00 for the roll! forget the ketchup.”

May 18, 2006 by Bradnalyn from Ypsilanti, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Affordable. Nice Staff.
• N/A.

“Excellent quality and cleanliness.”

May 11, 2006 by Elaine from Coarsegold, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Fabulous scent in lobby, amazing comforters and pillows, nice people.
• No answer in lobby at 1am when called to complain about violent sexual activity in next room.

“The 4 Points Sheraton far exceeded my expectations. It was one of the best hotels I've stayed in. The lobby was bright, and the potpourri scent welcomed weary travelers, as if they were coming home. The room was immaculate, the service friendly. The second night, the people next door were very loud, with violent cursing, slapping, etc. No one answered the lobby phone when I called twice, between 1 and 2 am. Luckily, we hadn't gotten back to the hotel from Manhattan until 1am. They stopped at 2am. They were gone early the next morning. The desk clerk (Manager?) was mortified and almost cried (I WAS crying) when I told him what had happened (I was with my 19 year old son). They didn't charge me for parking for my entire stay and apologized every time they saw me. Other than that glitch, everything was simply fabulous. We had a Manhattan skyline view from the 11th floor, the room was remodeled and felt brand new, the bed was wonderful, a church was 1 block away, it was very near the airport in Newark and convenient to NYC. Terrific pool, too. Even with the snafu the one evening, I would give this hotel 4 stars. I would do this even if I had paid $100 per night, and the $7 per day parking. ”

May 11, 2006 by Amit from Malden, MA
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[5]

• Prompt Staff.
• Poor Maintenance, Confusing Location.

“The hotel is very good for the price.”

Apr 28, 2006 by Robert from Freehold, NJ
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[7]

• Bright bathroom.
• Staff not great.

“Sent me to an occupied room. Lots of man-made fiber on the bed. Very middle of road.”

Apr 27, 2006 by Marcel from Norwich, CT
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[7]

• None.
• They gave me a room with somebody already occupying it. The pool was so dirty.

“None.”

Apr 21, 2006 by Kevin from Magnolia, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very Quite Nice Rooms very clean and in order.
• Paying for parking, maybe this can be worked into price of room.

“Again everything was good, just parking fee got to me. Didn't know about it until leaving.”

Apr 17, 2006 by James from Lilburn, GA
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[9]

• Close to the airport; easy check-in.
• The front desk clerk did not give me adequate info on the shuttle to the airport.

“Watch the shuttle service; with an early morning flight, I almost was left at the hotel due to crowding (a family of four was + others). Room and check-in were good. Full range of TV programming, including HBO. Good chair in the room.”

Apr 9, 2006 by George from Newbury, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Close to airport and comfortable, good transportation.
• Nothing for what I needed on this stay.

“Transportation from EWR very reliable, staff courteous and quick. I had a short night and was able to quickly get to a comfortable bed and room. No restaurants very close, but I did not need them.”

Mar 31, 2006 by Jim from Stuart, FL
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[7]

• Friendly front desk night clerk was excellent.
• Dirty, older hotel need a lot of work carpets worn and dirt in room.

“Older hotel worn out carpets were dirty in room and hall ways. No way a three star rating. Staff was friendly and courtesy. Did up grade me to better room .”

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Amenities at Four Points Sheraton Newark Airport, Elizabeth

24 Hour Front Desk Available to/from Newark International Airport: 24 Hour (Call Hotel after 12AM) Business Center Coffee Maker in Room Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Television with Cable