Grand Venice Hotel [Hagerstown, MD]- Hotel Reviews - MyTravelGuide.com


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Grand Venice Hotel

431 Dual Highway, Hagerstown, MD

This is a beautiful, elegantly designed hotel that lies in the heart of downtown Hagerstown, approximately 20 minutes from Frederick, MD and Charles Town, WV and approximately one hour from Baltimore, MD and Washington DC.[more]

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User Reviews for Grand Venice Hotel, Hagerstown

Average User Rating: 6.0
Overall user rating
Cleanliness:[7.0] • Staff:[7.0] • Location:[7.0]
Based on 59 user ratings

Oct 15, 2009 by Mindy from Greenbelt,MD
Overall Rating: 8 Overall user rating

  • Lots of space and privacy.
  • Front desk person.



Sep 17, 2009 by Jack from Loganville,GA
Overall Rating: 1 Overall user rating

  • Nothing.
  • Unclean, poor service, not a good location.

“This was the least desirable hotel I have every stayed. I would not recommend this hotel to anyone. The lobby and my room were not clean.”

Sep 6, 2009 by Cecile Gross from Hurricane,WV
Overall Rating: 10 Overall user rating

  • Pool was unavailable, so they upgraded me to jacuzzi suite.

“I was looking forward to relaxing a little and going for a swim and pool was unavailable but they did have a partnership with another facility to accommodate guest, but it closed at 6pm so they upgraded me to a jacuzzi suite. Staff was excellent and very helpful.”

Aug 16, 2009 by Susan from Medina,OH
Overall Rating: 3 Overall user rating

  • We asked to be put on a quiet end of the hotel, we were getting up early the next a.m. to travel,They put us in the middle of the floor way too busy.

“This was by no means a three star hotel, it was run down and had a wild bar attached to the hotel. There were loud cars and people partying in the hotel and in the parking lot.I would not return to this facililty again.”

May 18, 2009 by Jim from Tucker,GA
Overall Rating: 5 Overall user rating

  • Rooms were functional and staff was excellent.
  • It was tired, the pool was closed, restaurant closed, rough location.

“Inside was fine. Everything in the room worked and it was comfortable. It is an old, tired property that has the feeling of distress.”

Apr 29, 2009 by Eva from Dayton,OH
Overall Rating: 8 Overall user rating

  • Comfortable bed.
  • Vending machines very low, no ice on our floor.

“The hotel was much nicer than I expected. It was clean and actually a pretty room.”

Apr 17, 2009 by Phillip from Baldwinsville,NY
Overall Rating: 5 Overall user rating

  • Easy access.
  • Dirty wall in room, 1 trash can, restaurant closed.

“Overall not worth the price.”

Dec 29, 2008 by Sarah from Livingston,NJ
Overall Rating: 4 Overall user rating

  • The rooms and lobby were lovely and clean, except for the air.
  • The smoke.

“On the surface, a wonderful place and maybe we just had an unusual experience. But when we went to our first room, the smell of cigarette smoke was overwhelming. Although the hotel staff was friendly and agreed to change our room, even the second room had the scent of smoke. I am sensitive to these things, so my stay was not that pleasant.”

Nov 5, 2008 by Cassie
Overall Rating: 3 Overall user rating

  • The hotel had a very central location for the purpose of our visit.
  • There were absolutely no amenitites other than a terrible breakfast. They didn't even have conditioner in the room.

“The hotel is old and outdated. The lobby is full of old and dusty fake floral arrangements. There are no hotel amenities and there is a questionable night club attached. The undesirable type of people loitering around the hotel and club late at night did not make me very comfortable, not to mention the loud bass music that was playing kept us up until 2am.”

Jul 24, 2008 by Dan from Cassville, NY
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[5]

  • Fridge in room.
  • No restaurant and no pool indoor or outdoor.

“Kind of in a very busy part of town.”

May 29, 2008 by Liberty from San Juan Capistrano, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, big rooms, big lobby with gift shops.
  • Located right next to bar (shares parking lot) so there were drunk people heckling guests as they came in at night.

“This was a nice neat hotel with big rooms and polite staff. They have free internet access as well. Located right next to the CVS pharmacy, McDonalds, and the dollar store, so it was pretty convenient. Main negative was that it is right next to a bar (shares the same parking lot). Both nights I was there I was heckled by drunk people hanging outside the hotel as I came inside.”

Oct 26, 2007 by John from Fishers, IN
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[6]

  • The hotel staff was very cordial and likable.
  • The walls were very thin.

“This hotel was in the middle of town. It has a restaurant and a loud bar in the evening. The walls in the rooms are very, very thin. The hotel staff was very nice and accommodating though.”

Oct 17, 2007 by Thomas from Philadelphia, PA
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[5] • Location:[7]

  • The room was comfortable.
  • Violated my privacy.

“Use a cleaning solution that is aromatic, appealing to the senses, not pine scented. Respect does not disturb policy. Do not enter rooms when sign is posted. Vacuum corners. Brighten lobby colors and floral arrangements.”

Aug 4, 2007 by Jody from Mcgaheysville, VA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • It was within walking distance of the ballpark
  • Air conditioner unit was noisy; street noise

“Ask for a room not facing highway 40.”

Jul 28, 2007 by Wanda from Malden, MA
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[6]

  • Priced right.
  • Not the cleanest.

“The hotel is older and under renovation. It is very quiet but they need to learn to vacuum the carpets are always dirty.”

Jul 9, 2007 by John from Prospect, PA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Staff was outstanding in resolving a room problem.
  • Had to change rooms because of inadequate air conditioner in the first one.

“Fast is nothing.”

Jul 3, 2007 by Eric from Racine, WI
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[7] • Location:[7]

  • Location is excellent.
  • No pool, fitness room being remodeled. Old.

“The hotel was, at some point, obviously excellent. I'm not sure if it is being renovated, or decaying. There's an older, unused motor lodge portion of the property with an inoperable outdoor pool. The staff, however, was extremely good, and very friendly.”

Jun 16, 2007 by Wanda from Malden, MA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[6]

  • It's very quiet.
  • Not the cleanest. Rooms needs Vacuumed.

“This Hotel is close to a few fast food restaurants, It's somewhat clean. Could be better. It does however get my allergies going. Bar was being remodeled I think. Restaurant was never open. Continental breakfast was a joke. Maids won't clean your room if they see the do not disturb sign only make 1 attempt and never check back.”

Jun 3, 2007 by Countryfan from Clearwater, FL
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[1]

  • I did not like it at all. It was a much degraded space.
  • Above.

“The place is a dump run by idiots.”

May 14, 2007 by Daniel from Indianapolis, IN
Overall Rating: 3 Overall user rating
Cleanliness:[6] • Staff:[4] • Location:[2]

  • Room was quiet and clean.

“This property is very much stuck in the 1980's. It is actually over 3 miles. The hotel was virtually deserted on a weekday night, thus the room was very quiet! I would prefer not to stay here again.”

Amenities at Grand Venice Hotel, Hagerstown

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Elevators
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Shops/Commercial Services
  • Television with Cable
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