Radisson Hotel Saddle Brook

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User Reviews for Radisson Hotel Saddle Brook, Saddle Brook

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Sep 12, 2009 by Steve from Glencoe,IL
Overall Rating: 6

“In the lobby they say they're going to remodel. Type of place where even the elevator looks worn.”

Jul 12, 2009 by Vic from Phoenix,AZ
Overall Rating: 2

• Location.
• Noise of the highway and I did not appreciate the false alarm (fire) where we had to leave the hotel.

“Very noisy hotel, staff was not friendly, location was great but the thin glass of the windows did not block any out, fire alarm went off at around midnight. The alarm system was not that loud. If it wasn't for the people making noise in the hallways, I would not have awaken, so in case of a real emergency, it would have been a disaster. Over all, not to happy with my stay there, probably would not recommend this property.”

May 9, 2009 by Erol from Guttenberg,NJ
Overall Rating: 8

• Nice hotel, nice people and friendly.

“I recommended.”

Apr 4, 2009 by Sean K. from Buffalo Grove,IL
Overall Rating: 2

• There're coffe available in the lobby, but you have to buy a cup for $2.50.

“There was no towels in the pool, and was no lights even on the first night of March 30. There was a couple of stains inside bathroom door, some hairs on the shower curtain. Looks very old towels, etc.”

Feb 26, 2009 by Dietrich Fields from Emporia,VA
Overall Rating: 10

• It was located near my destination.
• I think the area where the computer was located was to close to the front doors.

“Overall,it could not have been better. It was convenient to where I needed to be and the staff was excellent.”

Feb 5, 2009 by Lloyd from Newport News,VA
Overall Rating: 8

• I loved the location and friendly staff.

“I would definitely recommend this hotel for future travel. I was assigned there during my last visit and was hoping I would be assigned there again this trip. Needless to say I was very pleased and look forward to staying there for future trips.”

Jan 10, 2009 by Elba from Harlem,GA
Overall Rating: 10

• The staff was very friendly, attentive, and professional.
• No microwave or refrigerator in the room (probably extra money).

“The hotel is located in a convenient area to access major highways and restaurants. The staff is very friendly, attentive and knowledgeable. I highly recommend the hotel.”

Jan 7, 2009 by Andra from Westwood,NJ
Overall Rating: 8

• Clean, staff was friendly, central location.
• Carpet was filthy.

“For the rating you have it was fine. although we were fortunate enough to get a 3.5 star hotel for a similar price I guess we got spoiled.”

Jan 6, 2009 by Joe from Meriden,CT
Overall Rating: 8

• Location.
• The North stairway could have been cleaned of ice and snow better.

“A good place for those who want to visit NYC. Without the hassles and expence of actually staying in the city.”

Jan 4, 2009 by Julee from Ridgewood,NJ
Overall Rating: 1

• Loud guests in nearby rooms, slamming doors screaming at night kept us awake until 6am.

“There were guests on my floor who were drunk loud obnoxious and kept us awake. When we called front desk, security came up to quiet them down but the loud guests would resume loudness as soon as security left! No sleep!”

Aug 24, 2008 by Elaine from Airmont, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[10]

• Convenient location. Minutes from the Garden State Pkwy.
• Carpeting in the room was filthy. Air conditioning was very noisy.

“The location, right off the Garden State Parkway was convenient. Check in was quick, and the staff was friendly. Received low floor room facing the Parkway. The room was okay, but the carpeting was filthy (badly stained with candy stuck to it). When we arrived there was no shampoo or soap (we called down to request some, but it took over an hour to receive it). The air conditioner cycles totally on or off-- both fan and compressor (energy efficient type) and was very noisy. There was a 'fan-on' setting, but that turned the cooling part off - so the room got hot. At night we woke up every time the unit turned on again. They were supposed to provide the 'USA Today' each morning, but there never was a paper outside our door, and they didn't have any at the desk either. Check out was also quick, they don't provide a bill.”

Jul 27, 2008 by John from Butler, PA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[8]

• Location.
• Hallway smelled, room carpet was stained, toiletries were odd.

“There was a restaurant, which I assume was open. The room carpets were soiled, the soaps tried for a citrus smell but instead smelled like chemicals. The hallway - even in the early morning - smelled of curry. Wireless internet was free, but very slow.”

Jul 2, 2008 by Dae H. from Wilmington, DE
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Very kind.
• Room is small.

“Service is very good. I'm satisfied.”

Jun 15, 2008 by Michael from Fulton, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• Nothing.
• Even the staff remarked how poor their management is.

“Stay at this hotel at your own risk. Worst experience in 5 years as a traveler.”

Jun 9, 2008 by Dave from Cartersville, GA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Price for hotel in fair distance to NYC.
• Unkept room.

“Seems to be in a state of ongoing repair, room was fairly loud due to outside road traffic. Though no real complaints 3 star is overrated though. It is a Holiday Inn but not of the typical Holiday Inn standard, Yet. I think this property was something else before and run into the ground, it appears they are attempting to upgrade it now.”

Jun 7, 2008 by Dave from Cartersville, GA
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[7]

• Cost for the area with reasonable access to NYC.
• Overall unkempt, very loud freeway and street traffic heard in room.

“Tried to put me in a king bed to share with my adult daughter ? I complained and they gave us a double smoking room. Manager then got involved and she was quite nice and helpful with a much better attitude. for $75.00 a night though near NYC not really bad, for somewhere else this would be a $50. A night full rate hotel.”

May 30, 2008 by Mark from Houston, TX
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[1]

• Clean.

“Absolutely no way to get to NYC without a private auto.”

May 29, 2008 by Jaime from Waterville, NY
Overall Rating: 3
Cleanliness:[6] • Staff:[7] • Location:[7]

• The staff was very friendly.
• We didn't get much sleep; the hotel was very loud even after we called the desk.

“I wouldn't recommend this hotel if you had a long drive and are really tired. I've never been to a hotel that was so loud in my life. It was only quiet between the hrs of 1 a.m. - 5 a.m. We called the front desk to tell them because we had our 15mth old with us and he couldn't sleep. It was so loud you couldn't even drown it out with the TV. They said they would take care of it. Nothing was done. The staff was friendly and the room was nice. The carpet was really dirty. Also my son found a dirty ear plug I'm not sure from where in the room. The food prices were very high, so we went someplace else to eat breakfast. As nice as everyone was, I still don't think I would ever return there.”

May 27, 2008 by Al from Marshfield, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean and quiet. Quick access to highways.
• Restaurant breakfast buffet was small.

“Good location to highways. Quiet, clean, and comfortable rooms.”

May 27, 2008 by Rouben from Germantown, TN
Overall Rating: 4
Cleanliness:[3] • Staff:[3] • Location:[5]

• Near expressway.
• Poor service.

“They gave us a smoking room. This hotel is not a 3 star hotel as rated.”

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Amenities at Radisson Hotel Saddle Brook, Saddle Brook

ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Coffee Maker in Room Copy Service Desk with lamp Executive Level Exercise Gym FAX Fire Alarm with Light Hairdryers Available High Speed Internet Access Ice Machine

Indoor Pool Iron Laundry/Valet Services Lounge News Stand Pool Porters Public Address System Restaurant Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms

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