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Courtyard by Marriott Boston Copley Square 2-star

88 Exeter Street, Boston, MA

Enjoy your visit to Boston and experience the uniquely designed boutique Courtyard by Marriott at Copley Square.[more]

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User Reviews for Courtyard by Marriott Boston Copley Square, Boston

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[9.5]
Based on 115 user ratings

Apr 26, 2008 by Jason from Hartford, CT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Cookies for free in the afternoon!
  • Parking was confusing.

“Courtyard Marriott's are great no matter what city they've been in. I've always found my room to be on the larger side and the staff is always friendly.”

Mar 27, 2008 by Christina from Peterborough, NH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The staff was absolutely amazing and very funny.

“My friend and I loved this hotel, the room was comfortable and the staff was very friendly and one woman even offered to help us with our bags even though it wasn't apart of her job. The only thing this hotel lacked was a pool, but when youre in Boston for the weekend its not like you need one.”

Dec 29, 2007 by Evan from Mount Airy, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location.
  • Lack of street parking, Downtown Boston.

“Clean, fresh, well cared for.”

Nov 22, 2007 by Sue from North Bay Village, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • My room was wonderful. Clean, spacious and luxurious for the price I paid.
  • I cannot think of anything. The public areas are small but nicely furnished and decorated.

“I have stayed at this hotel about a dozen times. I would never stay anywhere else in Boston if it were my choice. The staff is super friendly, the location is second to none and the rooms are spotless and comfortable. I would recommend it to anyone. I hope to stay here again many times. It's the best value in the Copley area of Boston by far.”

Oct 26, 2007 by Reed F. from Vail, CO
Overall Rating: 7 Overall user rating
Staff:[8] • Location:[10]

  • Great location.
  • Cheap finish materials and bed linens.

“If location is important, this is the place. Adjacent to the back bay, shopping and upscale hotels, the courtyard is a good alternative to the more expensive options.”

Oct 19, 2007 by Terry from Southington, CT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location & cleanliness.
  • Nothing to not like about this hotel.

“Awesome location. Very clean with a very friendly staff. You will not be disappointed.”

Oct 17, 2007 by Mike from Sacramento, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful renovation of an old architecturally interesting building.
  • Relatively small public space with TV always on.

“This was far more hotel in terms of quality than I had expected for the price.”

Sep 27, 2007 by Connie from Belle Mead, NJ
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Location.
  • My first room did not have hot water-we had to change rooms after we already unpacked.

“Great location, it appears some of the rooms were redone very nicely. Very friendly staff.”

Jul 30, 2007 by Ari from New Canaan, CT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean well appointed and well situated.
  • No free parking.

“Excellent.”

Apr 11, 2007 by Miriam from San Francisco, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Little extras - evening functions, room decor, bed comfort.
  • Low water pressure and low temperature in the shower.

“Very good quality hotel, with ample sized rooms, very comfortable beds, quiet location and quiet rooms. Generally friendly and competent staff. Each evening there is a special event e.g. hot chocolate. Very good in-room facilities. Minimal facilities outside the rooms, but close to shops and supermarket, transport etc. The plumbing leaves a bit to be desired if you want a hot shower, but that might be just Boston and/or the USA. Better than England but not as good as Australia or Japan. This is not a run-down hotel unlike others in the vicinity. It is excellent for a couple or single business traveler or tourist.”

Jan 10, 2007 by Tony from Ancram, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The location and the price. It was clean and the staff was great.
  • No power vent in the bathroom.

“The courtyard Marriott at Copley is a very clean well appointed mid class hotel. The staff was very courteous and helpful. The location was excellent being next to the Boston public library and Copley square. The only small problem was the lack of a power vent in the bath so the mirror was rather fogged up after a shower. Great place.”

Jan 8, 2007 by Scott from Boston, MA
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[10]

  • Very convenient location.
  • There seemed to be many little things broken/dirty/poorly done--the sink, dresser, housekeeping, room charges.

“It was adequate and conveniently located. Standard Marriott furnishing. But there were many little things that were basically annoyances and affected the stay. Drawers were broken. The sink stopper didn't work. There were actually gummy bears and broken pieces of plastic on the floors when we arrived. Housekeeping took a hotel-supplied robe (which would have been if they thought we had decided to take it home) and it was never replaced after telling them twice. We were charged for a breakfast on our bill even though we never entered the restaurant. This is all nit picking. But there were a lot of nits!”

Dec 22, 2006 by Robert from Brewster, MA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Perfect location for a travel to Boston.
  • Free parking.

“Highly recommend this hotel, ex. Location, clean, good breakfast area.”

Dec 12, 2006 by Will from Provincetown, MA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Bed was super comfortable and bathroom exceptionally clean.
  • Parking cost $39 per day!

“Perfectly located for walking to theatre, restaurants and shopping.”

Nov 2, 2006 by Melinda from Lake Forest Park, WA
Overall Rating: 10 Overall user rating
Staff:[10] • Location:[10]

  • Clean, spacious, quiet. Exceeded my expectations.
  • Nothing, other than a sparse fitness center.

“We were very pleased, and wished we had stayed there earlier in our trip. I will definitely return. Friendly staff and knowledgeable Fast, easy, and clean.”

Oct 19, 2006 by Carol from Vancouver, BC CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Great location, nice decor, very clean, friendly staff.
  • We did not realize there would be a $40 fee for parking.

“We really enjoyed our stay at the Marriott Courtyard Copley Square. The room was nicely appointed, the beds were extremely comfortable and the location was quiet for such a downtown location. It was nice to be able to walk to many of the must see areas of Boston. We were traveling with a friend from Europe who was staying an extra day and the staff were very helpful in assisting him in finding a tour of the city for the day and getting him back out to the airport. I would definitely recommend this location to friends and would stay there again.”

Oct 2, 2006 by Fred from Eden Prairie, MN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great location.
  • No free Internet.

“Smaller, boutique hotel in a very good location.”

Oct 2, 2006 by Mandy from Everett, MA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Staff was extremely helpful and friendly, they were the best part of my stay.
  • Called over the phone to see about receiving a different room, and spoke to someone who was rude about wanting the change the room.

“This hotel is in a great location in Copley Square. They have hotel valet service and they were very prompt upon bringing the car up. Also, staff was very helpful and friendly. The room are a bit small.”

Sep 28, 2006 by Susan from North Bay Village, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location, friendly staff.
  • No wireless internet in rooms.

“Everything is good. Location is second to none. The staff are wonderful. Only drawback is no wireless internet in the rooms and the Ethernet cable is not long enough to enable someone to lie in bed and work on their laptop.”

Sep 21, 2006 by Diana from Auburndale, MA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Great location, nice rooms.
  • The staff couldn't make a recommendation on where to go to brunch.

“Great location and nice rooms. They must not train the staff to recommend local things (like a place to find brunch!) Also the room next to ours had a loud door that slammed a couple of times early on Sunday morning.”

Amenities at Courtyard by Marriott Boston Copley Square, Boston

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Florist
  • Free Newspaper
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • In Room Movies
  • Iron
  • Maid Service
  • Phone with speaker
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Turndown Service
  • Valet Parking
  • Vending Machines
  • Wake-up Service
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