Fairmont Copley Plaza [Boston, MA]- Hotel Reviews - MyTravelGuide.com


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Fairmont Copley Plaza 4-star

138 St. James Avenue, Boston, MA

Since its gala opening in 1912, The Fairmont Copley Plaza Boston has stood as a landmark and symbol of Boston's rich tradition of culture, history, elegance, and hospitality.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Babysitting/Child Services, Bar/Lounge
  • Average User Rating: 9.0 [rate it]
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User Reviews for Fairmont Copley Plaza, Boston

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[9.5]
Based on 1291 user ratings

Dec 10, 2009 by Fred from Brooklyn,NY
Overall Rating: 8 Overall user rating

  • Old world charm and elegance.
  • It still is old and the bathrooms are outdated.

“They say its the sister hotel of the Plaza.”

Oct 31, 2009 by Kathy from El Cajon,CA
Overall Rating: 10 Overall user rating

  • The location was fab!
  • Nothing.

“The Fairmont Copley was an excellent hotel. It was beautiful, and the rooms were in tip-top shape. They were modern and very comfortable. The location was absolutely perfect!”

Oct 20, 2009 by Sally from San Jose,CA
Overall Rating: 7 Overall user rating

  • Great location, luxurious toiletries, really comfy bed.
  • Very expensive: internet, room service etc.

“The Fairmont was grand and stately in all of the right places. The entrance, lobby and Oak Bar. The room was nice enough but needed some attention: broken curtains and door knob. The shower was in an old tub. But, the touches were nice. Miller Harris toiletries, high count sheets and comforters made the room very comfortable. BUT, any extras were extremely expensive. Internet 2 bucks a minute in the lobby. Seriously! I spent 30 bucks writing a note to my son's teacher. Next time I will drag my laptop. Not sure of those prices. I like to have the ability to make tea or coffee in my room and that is not an option. Also, it is a dog friendly hotel. And while I like dogs it seemed strange to me that big golden retrievers and labs were checking in. The room next to us had two big dogs that gave a warning bark any time someone walked by. I am not crazy about that. I like to take my dog on vacation but not to The Fairmont in Copley Square. I feel like it's supposed to be a little more exclusive, if that makes any sense.”

Oct 15, 2009 by David from Canyon Country,CA
Overall Rating: 10 Overall user rating

  • Location, comfort, class and helpful staff.

“We had a great first-time stay in Boston. Loved the hotel. Staff was very helpful. All was as expected. Would have liked a chair in the room.”

Oct 15, 2009 by Mchele from Cape Neddick,ME
Overall Rating: 9 Overall user rating

  • Clean, charming has character. The building is beautiful and the rooms have everything you need.
  • The room is small, but it was fine since we were out and about in Boston the whole time.

“The hotel is beautiful, charming with a lot of character. You don't see these types of buildings anymore. Staff was helpful and friendly.”

Oct 3, 2009 by Debba from Harwichport,MA
Overall Rating: 9 Overall user rating

  • The staff was so accomadating.....the room did not come with a coffee maker and I just had to ask and it was delivered.
  • The bathroom could use some updating.

“This is my idea of a classy hotel. Beautiful public spaces and the room was nicely decorated, too.”

Oct 2, 2009 by D. Howerton from Independence,OH
Overall Rating: 8 Overall user rating

  • The location was very convenient to the subway and it was centrally located to walk just about anywhere.
  • Rooms were smaller than we are use to.

“Nice hotel to stay at for it convenience of location for sight seeing in and around Boston. Staff was very helpful and friendly.”

Sep 30, 2009 by Maryann from Colts Neck,NJ
Overall Rating: 10 Overall user rating

  • Excellent location and comfy beds.
  • Saw a roach in the bathroom.

“All in all a great experience. Had to pay $30 to upgrade to 2 beds. Parking was expensive $42.00 per night. Breakfast was expensive. Roach in the bathroom, but everything else was a great. Beds were super comfortable and location was excellent.”

Sep 17, 2009 by Jeff from Chicago,IL
Overall Rating: 5 Overall user rating

  • Beautiful interiors. Architecturally stunning.
  • Couldn't sleep 3 people even though I offered to pay extra.

“We needed two beds and only got one. Despite offering to pay extra for a larger room, we were told that wasn't an option.”

Sep 8, 2009 by Beth from Carmel Valley,CA
Overall Rating: 6 Overall user rating

  • It was centrally located in the Back Bay.
  • The room was small and only had one bed. I was traveling with my 75 year old mother, this was not acceptable.



Sep 5, 2009 by Gary from West Bloomfield,MI
Overall Rating: 10 Overall user rating

  • Romantic, exquisite, classy, absolutely perfect.
  • Nothing

“The finest, most comfortable, beautiful hotel on the planet.”

Aug 25, 2009 by Lyn from Roslyn,NY
Overall Rating: 7 Overall user rating

  • Location was great, very active.
  • Charming, but old with non working items like phone and bathroom door.

“Definitely, not a 4 star hotel! Confirmed a few days earlier for a double bed with no problem. When arrived, no double bed available. Brought in a roll away bed that could not fit in our small room that already had a queen sized bed, so they took it away. The bathroom door did not close all the way, the sink was small without counter space. Bathroom was very tight. No coffee maker. Our phones did not work. Skip this hotel and find another.”

Jul 31, 2009 by Sylvie from Richelieu,Canada
Overall Rating: 9 Overall user rating

  • We got a suite, courtesy of the staff was very high, many choices for breakfast, suppers even included.
  • Location. Not many places to do bicycle, not close to any advertisement activities.

“We really enjoyed that hotel. For the price of a regular room we got a suite with all the breakfasts included and even the suppers were included on Monday, Tuesday and Wednesday. The room was very clean.”

Jul 30, 2009 by Scott from Short Hills,NJ
Overall Rating: 10 Overall user rating

  • Class all the way.
  • Expensive parking.

“This is an excellent 5 star hotel that you go wow when you walk in. The rooms are not huge, but they are beautiful. Te beds as well as the sheets are great.”

Jul 11, 2009 by Gregg from Chicago,IL
Overall Rating: 10 Overall user rating

  • Classic design,
    perfect location.
  • Room is small and internet too expensive (should be included).

“A beautiful classic hotel with an amazing lobby and great staff. Like older hotels in Boston the rooms are small and don’t have many amenities. Expect to have older plumbing (e.g. shower heads) and the like. The staff is very friendly, both at the desk and on the floors, always acknowledging me with a smile and offering to help.”

Jun 21, 2009 by Clarissa from La Habra,CA
Overall Rating: 7 Overall user rating

  • Location was great
  • Thermostats in rooms do not work

“The thermostats in the rooms do nothing. The maid left the air conditioner turned on all day and when I returned at night it was 60 degrees in my room. I turned up the thermostat to heat the room. After waiting an hour and getting colder by the minute I called for assistance and was told that the hotel has no heat. They brought me a little space heater. They should have to tell you at booking or check in about this problem.”

May 27, 2009 by Jack from Saratoga Springs,NY
Overall Rating: 9 Overall user rating

  • Concierge was very helpful, location perfect, Oak Bar and lobby was excellent.
  • Parking fee.

“Excellent in virtually all respects.”

May 22, 2009 by Alex from Granby,Canada
Overall Rating: 10 Overall user rating

  • Its location.
  • No pool.

“It's a wonderful place to enjoy a romantic trip in the heart of Boston. All the people there were very nice and friendly.”

Apr 26, 2009 by Elizabeth from Biddeford,ME
Overall Rating: 10 Overall user rating

  • Location, comfortable bed, staff.

“A beautiful hotel with a very friendly staff. Really comfortable beds. Would definitely recommend a stay here. And would highly recommend Priceline to others.”

Mar 15, 2009 by Barbara from Stone Mountain,GA
Overall Rating: 10 Overall user rating

  • Lovely older hotel with modern amenities and fabulous room with remodeled bathroom. Excellent staff. Great location on Copley Square, close to the T.
  • Water pressure coming out of the shower was a little weak, but that's about it.

“Stately older hotel with a beautiful entrance, modern amenities, and an excellent, helpful staff. Our room was big, bathroom had obviously been remodeled. Housekeeping was superb. Would definitely stay here again.”

Amenities at Fairmont Copley Plaza, Boston

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Babysitting/Child Services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Business Center
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
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