Fairmont Copley Plaza

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User Reviews for Fairmont Copley Plaza, Boston

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Oct 31, 2009 by Kathy from El Cajon,CA
Overall Rating: 10

• The location was fab!
• Nothing.

“The Fairmont Copley was an excellent hotel. It was beautiful, and the rooms were in tip-top shape. They were modern and very comfortable. The location was absolutely perfect!”

Oct 20, 2009 by Sally from San Jose,CA
Overall Rating: 7

• Great location, luxurious toiletries, really comfy bed.
• Very expensive: internet, room service etc.

“The Fairmont was grand and stately in all of the right places. The entrance, lobby and Oak Bar. The room was nice enough but needed some attention: broken curtains and door knob. The shower was in an old tub. But, the touches were nice. Miller Harris toiletries, high count sheets and comforters made the room very comfortable. BUT, any extras were extremely expensive. Internet 2 bucks a minute in the lobby. Seriously! I spent 30 bucks writing a note to my son's teacher. Next time I will drag my laptop. Not sure of those prices. I like to have the ability to make tea or coffee in my room and that is not an option. Also, it is a dog friendly hotel. And while I like dogs it seemed strange to me that big golden retrievers and labs were checking in. The room next to us had two big dogs that gave a warning bark any time someone walked by. I am not crazy about that. I like to take my dog on vacation but not to The Fairmont in Copley Square. I feel like it's supposed to be a little more exclusive, if that makes any sense.”

Oct 15, 2009 by David from Canyon Country,CA
Overall Rating: 10

• Location, comfort, class and helpful staff.

“We had a great first-time stay in Boston. Loved the hotel. Staff was very helpful. All was as expected. Would have liked a chair in the room.”

Oct 15, 2009 by Mchele from Cape Neddick,ME
Overall Rating: 9

• Clean, charming has character. The building is beautiful and the rooms have everything you need.
• The room is small, but it was fine since we were out and about in Boston the whole time.

“The hotel is beautiful, charming with a lot of character. You don't see these types of buildings anymore. Staff was helpful and friendly.”

Oct 3, 2009 by Debba from Harwichport,MA
Overall Rating: 9

• The staff was so accomadating.....the room did not come with a coffee maker and I just had to ask and it was delivered.
• The bathroom could use some updating.

“This is my idea of a classy hotel. Beautiful public spaces and the room was nicely decorated, too.”

Oct 2, 2009 by D. Howerton from Independence,OH
Overall Rating: 8

• The location was very convenient to the subway and it was centrally located to walk just about anywhere.
• Rooms were smaller than we are use to.

“Nice hotel to stay at for it convenience of location for sight seeing in and around Boston. Staff was very helpful and friendly.”

Sep 30, 2009 by Maryann from Colts Neck,NJ
Overall Rating: 10

• Excellent location and comfy beds.
• Saw a roach in the bathroom.

“All in all a great experience. Had to pay $30 to upgrade to 2 beds. Parking was expensive $42.00 per night. Breakfast was expensive. Roach in the bathroom, but everything else was a great. Beds were super comfortable and location was excellent.”

Sep 17, 2009 by Jeff from Chicago,IL
Overall Rating: 5

• Beautiful interiors. Architecturally stunning.
• Couldn't sleep 3 people even though I offered to pay extra.

“We needed two beds and only got one. Despite offering to pay extra for a larger room, we were told that wasn't an option.”

Sep 8, 2009 by Beth from Carmel Valley,CA
Overall Rating: 6

• It was centrally located in the Back Bay.
• The room was small and only had one bed. I was traveling with my 75 year old mother, this was not acceptable.

“

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Sep 5, 2009 by Gary from West Bloomfield,MI
Overall Rating: 10

• Romantic, exquisite, classy, absolutely perfect.
• Nothing

“The finest, most comfortable, beautiful hotel on the planet.”

Aug 25, 2009 by Lyn from Roslyn,NY
Overall Rating: 7

• Location was great, very active.
• Charming, but old with non working items like phone and bathroom door.

“Definitely, not a 4 star hotel! Confirmed a few days earlier for a double bed with no problem. When arrived, no double bed available. Brought in a roll away bed that could not fit in our small room that already had a queen sized bed, so they took it away. The bathroom door did not close all the way, the sink was small without counter space. Bathroom was very tight. No coffee maker. Our phones did not work. Skip this hotel and find another.”

Jul 31, 2009 by Sylvie from Richelieu,Canada
Overall Rating: 9

• We got a suite, courtesy of the staff was very high, many choices for breakfast, suppers even included.
• Location. Not many places to do bicycle, not close to any advertisement activities.

“We really enjoyed that hotel. For the price of a regular room we got a suite with all the breakfasts included and even the suppers were included on Monday, Tuesday and Wednesday. The room was very clean.”

Jul 11, 2009 by Gregg from Chicago,IL
Overall Rating: 10

• Classic design,
  perfect location.
• Room is small and internet too expensive (should be included).

“A beautiful classic hotel with an amazing lobby and great staff. Like older hotels in Boston the rooms are small and don’t have many amenities. Expect to have older plumbing (e.g. shower heads) and the like. The staff is very friendly, both at the desk and on the floors, always acknowledging me with a smile and offering to help.”

Jun 21, 2009 by Clarissa from La Habra,CA
Overall Rating: 7

• Location was great
• Thermostats in rooms do not work

“The thermostats in the rooms do nothing. The maid left the air conditioner turned on all day and when I returned at night it was 60 degrees in my room. I turned up the thermostat to heat the room. After waiting an hour and getting colder by the minute I called for assistance and was told that the hotel has no heat. They brought me a little space heater. They should have to tell you at booking or check in about this problem.”

May 27, 2009 by Jack from Saratoga Springs,NY
Overall Rating: 9

• Concierge was very helpful, location perfect, Oak Bar and lobby was excellent.
• Parking fee.

“Excellent in virtually all respects.”

May 22, 2009 by Alex from Granby,Canada
Overall Rating: 10

• Its location.
• No pool.

“It's a wonderful place to enjoy a romantic trip in the heart of Boston. All the people there were very nice and friendly.”

Apr 26, 2009 by Elizabeth from Biddeford,ME
Overall Rating: 10

• Location, comfortable bed, staff.

“A beautiful hotel with a very friendly staff. Really comfortable beds. Would definitely recommend a stay here. And would highly recommend Priceline to others.”

Mar 15, 2009 by Barbara from Stone Mountain,GA
Overall Rating: 10

• Lovely older hotel with modern amenities and fabulous room with remodeled bathroom. Excellent staff. Great location on Copley Square, close to the T.
• Water pressure coming out of the shower was a little weak, but that's about it.

“Stately older hotel with a beautiful entrance, modern amenities, and an excellent, helpful staff. Our room was big, bathroom had obviously been remodeled. Housekeeping was superb. Would definitely stay here again.”

Feb 11, 2009 by Rebecca from Topsham,ME
Overall Rating: 10

• Walking distance to everything - totally elegant hotel with superior customer service.
• There was nothing that I didn't like - everything was outstanding.

“The rooms were spacious and beautifully and newly decorated; exceptionally clean. There was a hallway to the bathroom so it wasn't connected to the bedroom which is much more comfortable for two occupants and this was a regular room - not a suite. The lobby and exterior of the hotel are gorgeous and in excellent condition with a lot of character because the hotel was built in 1912. The customer service was absolutely perfect - everyone we talked to was friendly, courteous and above-and-beyond helpful.”

Oct 5, 2008 by Dave
Overall Rating: 10

• Old world elegance.
• No coffee maker or seating area in room.

“The staff was wonderful, and the location is excellent, near subway, many restaurants, Newbury Street and 2 shopping malls. Lobby has the feel and look of old-world refinement.”

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Amenities at Fairmont Copley Plaza, Boston

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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