The Seaport Hotel at The World Trade Center

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User Reviews for The Seaport Hotel at The World Trade Center, Boston

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Sep 17, 2009 by Marc from Scottsdale,AZ
Overall Rating: 9

• The hotel was attractive and near plenty of attractions.
• I disliked the unexpected fees upon checkout.

“The hotel stay was nice. Unfortunately the room key was difficult to work at best. The room view overlooked the back-side of a parking lot for public transportation. What really quite surprised me, though, was the $3.00 hotel inclusive charge per day on the bill. While the bill states this charge is not a tip or service charge as defined by Massachusetts service charge and tip statute, that's exactly what it is.”

Sep 8, 2009 by Yurri from Chesterfield,VA
Overall Rating: 10

• Wi-Fi connection was provided at no extra cost.

“Very classy, holds all the amenities needed for business travelers.”

Sep 3, 2009 by Thelma and Louise from Shermans Dale,PA
Overall Rating: 9

• Very nice, very clean hotel!
• Room service food/price.

“We would definitely stay at this hotel again. Overall it's very clean, in a quiet location with a great view of the harbor.”

Sep 2, 2009 by Rebecca from Tucson,AZ
Overall Rating: 9

• beautiful rooms, good restaurants nearby
• out of the way for our overall trip

“Very nice hotel, friendly & helpful staff, room was very comfortable and attractive”

Sep 2, 2009 by John from Scarborough,Canada
Overall Rating: 7

“The room is nice, clean and bed is comfortable.”

Jul 17, 2009 by Allen S. from New Berlin,WI
Overall Rating: 8

• Perfect location within walking distance to the cruise terminal.
• 20% service charge for food in their restaurants.

“Clean, affordable, great location.”

May 31, 2009 by Becky from Whitehall,NY
Overall Rating: 8

• Very convenient to the T, the only way I travel in Boston.
• Very noisy, we heard all the foot traffic from the hallway.

“This was a nice hotel, staff friendly. I was quite surprised when I asked the concierge to recommend a good place to eat that she sent us past the 2 in house restaurants and down the street. Very surprised to receive a bill for hotel convenience charge. It may have only been $3 but there was no satisfactory reason given for being assessed the charge. For this reason I will not stay here again.”

May 7, 2009 by Laura from New Hope,PA
Overall Rating: 10

• Great view of the harbor, clean rooms, very accommodating.
• Small refrigerator, but at least they had one. Parking is expensive.

“They accommodated us by giving us an adjoining room for our kids and a microwave. They gave the kids stuffed animals when we arrived and also gave us a Harbor view even though they were more expensive. A little walk to get to town, but not unpleasant. 7-11 and Dunkin Donuts across the street and very convenient.”

Jan 5, 2009 by Danny from E Bridgewater,MA
Overall Rating: 9

• I enjoyed the rooms and the ease of check in and check out.
• Breakfast was overpriced and poor quality.

“I thought the location was excellent, easy to get to. The amenities were great and the staff was accommodating. Wish the breakfast could have been better as far as quality of the food, OJ $4.00 per glass seemed excessive but it was the best thing about the breakfast.”

Oct 20, 2008 by Lynda
Overall Rating: 10

• The room was exceptionally roomy and upscale.

“The location of the hotel is on the water and within an easy walk to Quincy Market and the North End where fine Italian dining can't be beat. It also has easy access to the Blue Line to go to Logan Airport.”

Oct 16, 2008 by Mary
Overall Rating: 9

• All staff was friendly, all gratuities are included in price - staff did not accept tips.
  
• Hotel was distant from main city.

“Room service was very prompt, entire hotel clean and well appointed. The staff was very helpful and gracious.”

Oct 14, 2008 by Steve
Overall Rating: 9

• Plush hotel and very clean.
• Staff could have been more helpful. Got the wrong room at first.

“Great hotel. Very clean and upscale. Location pretty far away from the excitement of the city, but very close to the subway, which is great. Would stay there again.”

Sep 30, 2008 by silver
Overall Rating: 10

• I only wish I had just stayed there and never gone out.

“The comfort was great! Love the noon check out, I did not feel rushed to get up and get out. The umbrella being handy was a great touch of class. It’s the little things that made the difference.
”

Sep 30, 2008 by Jen
Overall Rating: 9

• Hotel decor was impressive with great rooms.
• Not close to the heart of Boston.

“The hotel was a great place to stay because of the attractiveness of the building itself and the comfortable good size rooms and bathrooms. The only downfall is that you are not in walking distance to most tourist attractions in Boston.”

Sep 30, 2008 by Geri
Overall Rating: 8

• I liked the fact that there was no tipping and the staff was lovely.
• It was difficult to find without a GPS system.

“Great business location, the bar was great and the lobby was attractive altho the flowers were tired. If the florist is going to have lots of little vases, make sure the flowers get changed more often. Not a family hotel as it is a drive to everything or an expensive cab ride.”

Sep 16, 2008 by Kathy
Overall Rating: 10

• It was incredible, views and
  computer.
• Nothing.

“It was fine. Had to pay extra for a fridge, bare basics, had to pay for internet, etc. I could order different kinds of pillows! A computer workstation with free internet and free wireless for my laptop. It had two flat screens TV, a couch, a robe, I can't say enough. It was magnificent.
”

Sep 3, 2008 by Sarah-Jane from London, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• It was well kept, good housekeeping.
• The bathrooms flush really loud you can hear the rooms on either side.

“The hotel staff was very helpful with directions etc and allowed me to check in at 8.30 am from my early flight with no extra charge.”

Feb 27, 2008 by Felicia from South Orleans, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Helpful staff and close to public transportation.
• Linen and bedding was not the quality of a 4 star hotel. Uncomfortable beds!

“Helpful staff and close to public transportation . Hotel suited for business traveler not couple get away.”

Feb 5, 2008 by Paul from Branford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff support and service.
• Hotel was fine.

“Enjoyed same. Looking forward to spending return trip when remodel efforts are complete.”

Dec 19, 2007 by Mark from Somerville, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Overall atmosphere and attentiveness of the staff.
• Cost of parking.

“A beautiful hotel located on the waterfront with excellent amenities and responsive staff. The rooms are spacious and comfortable and the public areas are luxurious and inviting.”

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Amenities at The Seaport Hotel at The World Trade Center, Boston

24-hour front desk 24-hour room service AM/FM Alarm clock radio Air conditioning All-news channel Aura Restaurant Banquet facilities Bar/Lounge Business center/services Cable/satellite TV with remote control Car Rental Desk Coffee maker Color television with remote control Concierge services Cribs Available Dataports on phones Doctors on call Electronic locks Express Checkout Fitness facility Florist Gift shop/News stand Hair dryer Handicapped accessible rooms and facilities Heated Pool In-room movies

In-room safe Indoor Pool Iron and ironing board Laundry/Valet Services Meeting facilities Mini Bar Multilingual staff Newpaper delivered (Monday - Friday) On-command movies Parking (fee) Premium channels Room Service Safe Safe deposit boxes Sauna Spa Facility/Services Thermostat (adjustable) Two telephones VIP services Valet Parking Video Checkout Voice mail Wake up service available Wheelchair access Work Desk with Lamp fax, copying

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