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Sheraton Bloomington

7800 Normandale Road, Bloomington, MN

We are the hotel to choose for first-class service and convenient location. Our Yes I Can! staff responds to all your requests with prompt, courteous service from the moment you check-in.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Barber/Beauty Shop
  • Average User Rating: 8.5 [rate it]
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User Reviews for Sheraton Bloomington, Bloomington

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 967 user ratings

Sep 12, 2008 by David from Scottsdale, AZ
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[6]

  • Maid service was very nice.
  • I did not like paying additional $25 for internet connection.

“I was taken back when I parked my car at the lot- I looked over to see a 2008 Sebring with the drivers window busted out and the glass lying in the seat etc. I tried to find parking closer to the entry- (not possible).”

Sep 11, 2008 by Kelsey from Fargo, ND
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Big pool area.
  • Couldn't check out the top floor & look out the window.

“Very nice, would stay here again.”

Sep 10, 2008 by Melinda from Marshall, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Classy marble floors, elegant bedding.
  • Was further from my destination than I intended.

“The hotel was quiet, elegant, completely met our expectations. The beds were very comfortable.”

Sep 10, 2008 by Roz from Duluth, MN
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[6] • Location:[7]

  • The Lobby was very nice.
  • The room could have been cleaner.

“Very nice hotel within a quick travel distance to Mall of America, Uptown and Downtown Shopping.”

Sep 10, 2008 by David from Wausau, WI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The Sheraton was upscale, near to things in both Minneapolis and St. Paul.
  • We were two doors down from the ice maker so there was "activity" and noise from this.

“The Sheraton was a lovely hotel and gracious reception and pretty, clean upscale room. The only negative was that it could have been more quiet, after 11:00 PM.”

Sep 9, 2008 by Tim from Kingston, NY
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[8]

  • Great pool area.
  • Room service way overpriced.

“Only stayed a couple nights but they were enjoyable. Nice view of city and bed was comfortable. Pool area was very nice and lounge/dining area large and appealing.”

Sep 9, 2008 by K from Charlotte, NC
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[4]

  • Location was easy to find and see from the highway.
  • Dirty room.

“Although the room did not initially look dirty, being right next to a service elevator that ran up/down all night didn't help. The room did have new tile, and good linens, but the shower curtain was extremely moldy, and there was a lot of mold in the grout of the shower/tub area. Additionally, a dry cleaning tag was left on the shelf of the closet by a previous guest, which indicates that the housekeeping staff was either 1) not very tall, or 2) no very particular about cleaning less conspicuous areas.”

Sep 8, 2008 by Lisa from Dallas, IA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[8]

  • Attractive.
  • The cleaning staff hadn't replaced all of the towels with clean ones. One of the hand towels had something on it.

“The noise level was high, and the cleanliness of the room low. I was not impressed.”

Sep 6, 2008 by Debbra from Springfield, IL
Overall Rating: 4 Overall user rating
Cleanliness:[7] • Staff:[1] • Location:[4]

  • Nothing to like - rude. I will never return to twin cities.
  • The check-in staff and week-end manager were the rudest and most unhelpful people I have ever met.

“The shuttle service to the Mall of America was terrible. The week-end manager told me it was a favor for them to provide this service. I told him every hotel in Bloomington offers a free shuttle, including a Days Inn. This place felt more like a Days Inn or Motel 6 than a Sheraton. They should revoke their franchise.”

Sep 4, 2008 by Al from St Cloud, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Easy check in and check out.
  • Limited TV viewing options.

“We have stayed here many times and always enjoy the rooms, the pools, and the surrounding area for entertainment and recreation. It is one of our favorite get-away places.”

Sep 3, 2008 by Rezie from Winnipeg, MB CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Friendly, clean, good location, feel safe.
  • Expensive using the computer, further that what I expect.

“Excellent place to stay, good location.”

Sep 3, 2008 by Leigh from Sparta, WI
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Beds were very comfortable.
  • Room was way too small. Not room for 4 adults to be comfortable.

“The hotel was great. We were charged $1.95 to make a local phone call which was outrageous, but other than that, the hotel met expectations. Wish the room was bigger. There wasn't much space between furniture.”

Sep 3, 2008 by Ron from Turtle Creek, PA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[7]

  • Nice rooms.
  • The parking was terrible.

“I'd say the hotel itself was nice. My biggest problem was the entrance was located in an odd spot. On the back of the main entrance. And once you got the hotel the parking was awful. You had about a row of twenty Handicap parking spaces you could not park in and maybe three spots were taken. This was on a busy weekend there and then about six or seven rows of valet parking and maybe one or two rows were taken up. So if you had a ton of baggage like myself and my girlfriend you had to carry it a great distance. For the quality hotel this claims to be the valet parkers should not take the prime spots. It's backward in the thinking.”

Sep 3, 2008 by Jon from Valley City, ND
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Great location and fantastic price!
  • Mediocre looking, overpriced breakfast buffet.

“We'd happily stay here again for the great value.”

Sep 2, 2008 by Lori from Breezy Point, MN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Clean and accommodating.
  • Facet did not turn off properly.

“Clean, neat and accommodating.”

Sep 2, 2008 by Melissa from Winkler, MB CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great room, pools and service.
  • Everything was great but we would have preferred a king bed instead of 2 doubles.

“It was a fabulous hotel.”

Sep 2, 2008 by Tracey from Sioux Falls, SD
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[10]

  • Great location, great pool.
  • No free internet, snobby service.

“The beds and room were very comfortable. The location was great near many activities. I was disappointed by having to pay for internet service and any other service the hotel provided. The pool and exercise room were great. The employees were snobby and not very helpful.”

Sep 1, 2008 by Ed from Bloomington, MN
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[10]

  • Nice hot tub.
  • WiFi wasn't free.

“Overall, a pleasant experience. I wish WiFi was free, however.”

Aug 29, 2008 by John from Saint Cloud, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Convenient.
  • More shuttle times to airport.

“I liked the hotel.”

Aug 29, 2008 by Wendy from Moorhead, MN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Hotel was very clean.
  • Beds were not as comfortable as expected; a little on the firm side.

“Room was king suite on club floor which allowed us access to Club lounge for complimentary breakfast in morning and cocktails/appetizers in evening. Very friendly staff. Nice pool area. Comedy Club on scene, but not utilized by us during stay.”

Amenities at Sheraton Bloomington, Bloomington

  • 24 Hour Front Desk
  • Available to/from Minneapolis/St. Paul International Airport (5:00AM - 11:30 PM)
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Pool
  • Restaurant
  • Television with Cable
Hotel Representatives:

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