Best Western of Whitmore Lake

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Aug 17, 2008 by M from Kalamazoo, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Clean. Safe area. Fridge in room. Large room. Breakfast.
• Wireless internet connection didn't work.

“Decent room and value. Waffles, cereal, bananas, toast were available for breakfast. Not many restaurants/businesses in the immediate area, but I didn't go searching, either. Would stay there again.”

Jul 3, 2008 by Sam from Goodyear, AZ
Overall Rating: 9
Cleanliness:[5] • Staff:[9] • Location:[10]

• Next to great bar & restaurant.
• Check in process.

“My pre-authorized arrangements confused the hotel staff. They swiped my credit card I don't know how many times? They also requested $ deposit for hotel amenities which surprised me.”

Jul 2, 2008 by Julie from Lansing, MI
Overall Rating: 4
Cleanliness:[6] • Staff:[3] • Location:[8]

• Limited, but nice view of Whitmore Lake.
• Limited continental breakfast with no fruit.

“The hotel was older and not in the best repair though it was generally clean. Major problem for us was that they could not provide us with a non-smoking room and the room reeked of smoke.”

Jun 9, 2008 by Kyle from Zeeland, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• Great location.
• The room was well below my expectation.

“I got the Jacuzzi room and the water was so filled with iron it looked orangish. I ran the water for several minutes with no avail. The clerk at the front desk made it pretty clear it was unlikely I would ever get a rebate, and offered me a new room. I will never go to or recommend this hotel again. The water was disgusting, the staff was unhelpful, the room had been smoked in (it was non-smoking) and it wasn't even that clean (hair in the Jacuzzi and the shower).”

Sep 26, 2007 by John from Danville, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Location, friendly staff, cleanliness and overall good experience.
• No on site restaurant.

“For the casual traveler this is the place to stay when visiting Ann Harbor. If you like the water there is plenty. Lakeside side dining is excellent. The price will fit everyone's budget.”

Oct 31, 2006 by Karen from Tawas City, MI
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[9]

• Breakfast area.
• Shower water was too cold due to it being a handicapped room.

“Road noise. Be sure to not get a handicapped room. I had to turn the water off in the shower because it was so cold. It's supposed to be a safety feature for the handicapped, but I couldn't tolerate the low temperature.”

Oct 4, 2006 by David from Chicago
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I truly loved the friendly service, beautiful decor, and the attention to detail the house staff gave.
• I can honestly say that there was nothing negative about this hotel.

“Cleanest rooms, friendliest staff, and truly a wonderful experience. Would recommend these beautiful accommodations to anyone looking for a home away from home. Try the Outriggers for a great place to eat with friendly service. ”

Oct 4, 2006 by David from Chicago
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I truly loved the friendly service, beautiful decor, and the attention to detail the house staff gave.
• I can honestly say that there was nothing negative about this hotel.

“Cleanest rooms, friendliest staff, and truly a wonderful visit. Would recommend these beautiful accommodations to anyone looking for a home away from home. Try the Outriggers or Tavern for a great place to eat with friendly service. ”

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