Holiday Inn Frederick-Conf Ctr At Fsk Mall

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Jan 7, 2010 by Sarah from San Diego,CA
Overall Rating: 7

• Friendly staff.
• Heat did not work well in rooms.

“The front desk staff was very friendly. However, the heat did not work as well as I would have liked in my room.”

Jul 18, 2009 by Paul from Charlotte,NC
Overall Rating: 9

• Continental breakfast was great
• No elevator, only stairs

“Staff were very friendly and helped me switch my room from smoking to non-smoking without any problems.”

Nov 28, 2008 by Antonio from Burtonsville,MD
Overall Rating: 4

“Arrived at hotel and was given a handicapped room. Asked if a non handicapped room was available and was told no. Bathtub was outfitted with a handicap shower seat, not much room in the tub to take a shower. Temp outside was 25F. Turned on room heater, did not work. Went to dinner and told front desk the heater did not work. Went to front desk and the response was we can give you more blankets. After insisting this was not acceptable we were given a new room and proceeded to transfer all our clothes to the new room at midnight, which by the way was not a handicapped room.”

Sep 25, 2008 by Kathy
Overall Rating: 9

• Very friendly and ready to please us.
• Toaster can be faster for breakfast area.

“We were very tired when we arrived and the staff jumped into action to help with a crib and roll-a-way bed for the kids. Loved the service. Breakfast in the morning was warm and delicious.”

Jun 5, 2008 by Kim from Dundee, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• We enjoyed the view, the pool, and the beautiful room.
• We were disappointed that they had no continental breakfast. We got confused by the batch of Marriott in a row.

“Beautiful motel. Only a breakfast included could make it better. There are nice restaurants along a pond/lake but they are expensive, so.”

May 22, 2008 by Donna from Woodbridge, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was both friendly and helpful.
• The bed was too low to the floor. Mattress sagged in the middle of one bed.

“I would stay here again. The coffee in the lobby was always fresh; breakfast was well presented and kept stocked. They also offered an internet bridge, which is most helpful since many times the "free wireless" boasted by many hotels is simply too weak to access.”

May 22, 2008 by Cheri from North East, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean and new. I didn't need a huge space, just a clean and comfortable one. It was everything I hoped for.
• No elevator that we could find. Okay except when carrying suitcases.

“Warm. Cookies baking in the lobby. Always fresh coffee. Very nice breakfast provided (all most people could want in the morning). Ease of check in / check out. Very nice staff at the desk.”

Apr 7, 2008 by Mary from South Charleston, WV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The breakfast was good. The room had a fridge and microwave.
• The bathroom was a bit rundown, but it was fine for our 1 night stay.

“We stayed at this hotel for one night on our way to Washington, D.C. This hotel was perfect for our purpose. It was not the best, but for the star level, it was great. It had a great breakfast in the morning, free internet, and also had a fridge and microwave in the room. Our 3 plus star hotel in D.C. did not have any of these amenities. I would stay at this hotel again, probably not for an extended stay though.”

Apr 1, 2008 by Timothy from Ilion, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[7]

• Morning breakfast and wed appetizers was very nice.
• Parking was a bit hard sometimes but construction on main street was a problem.

“I enjoyed the hotel and my employee's did as well. Beds were comfortable and clean. Staff seemed friendly.”

Mar 5, 2008 by Kaye from York, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great continental breakfast, great lobby to lounge in, coffee 24/7, helpful desk clerks.
• Non-English speaking staff.

“Room looked like the Marriott. Continental Breakfast w/bacon, sausage, omelets, scrambled eggs, hot cinnamon buns. Very organized layout. Plenty of coffee and flavored creamers. Oversize thick, soft towels. Clean room, fitted sheets, overstuffed lounge chair & ottoman. In the center of shopping center. Lots of places to shop & eat. Private security guard inside in lobby. Periodically checked the parking lot. Cookies when we arrived. Free internet access in lobby. Must be great management and staff.”

Mar 5, 2008 by Judy from Conestoga, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Nice breakfast.
• No refrigerator rooms small.

“Hotel was comfortable, we were there on business so we did not spend much time in the room. The breakfast was nice and saved a lot of time.”

Feb 13, 2008 by Kirby from Sutersville, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Easy check in and out, nice breakfast.
• A victim of urban sprawl, From one parking lot to access the hotel lot.

“The hotel was excellent for a short business trip, handy to restaurants and easily accessible to the interstate.”

Dec 15, 2007 by Patricia from Fort Lee, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were clean, the beds comfortable and there was no notice heard from the floor above.
• There was nothing that I didn't like.

“I would recommend this hotel to someone who needed clean, quiet accommodations for a short stay, such as on a business trip. I also appreciated the varied selection of breakfast items provided at the continental breakfast.”

Dec 15, 2007 by Cindy from Marietta, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, helpful staff; attractive, clean rooms; hi speed internet; free breakfast; convenient location.
• I can think of nothing negative to say about my experience at this hotel.

“Holiday Inn Express Frederick, MD exceeded my expectations for a two star hotel. The staff is friendly and very helpful. The rooms are attractive and clean. I especially appreciated the free high speed internet and free breakfast provided to guests. This hotel is very conveniently located with quick and easy access to shopping, dining, and major highways. I highly recommend this hotel to others.”

Nov 18, 2007 by Margarida from Tuscaloosa, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location, service.
• Everything was good.

“Excellent and it met my purpose for this trip.”

Nov 13, 2007 by Cheryl from Arlington, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Internet in lobby.
• Would like lotion in bath.

“Easy to get to, nice breakfast. Well lit parking lot.”

Nov 5, 2007 by George from Roanoke, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good quality and great location.
• There was nothing I didn't like.

“Great location and price. Holiday inn express provides a good product at a great price.”

Nov 1, 2007 by Lori from Auburn, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[6]

• The facility provided an excellent continental breakfast!
• No complaints.

“The facility provided a comfortable bed, and the breakfast had a great variety. I stayed in 10 different motels on my vacation and this was definitely my favorite! Great value!”

Oct 25, 2007 by Rosalind from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness.
• The second floor doesn't have an elevator.

“This hotel was very convenient to the mall and dining areas. The second floor does not have an elevator.”

Oct 3, 2007 by Robert from Frostburg, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and overall cleanliness.

“All of our expectations were met here and would gladly stay there again.”

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Amenities at Holiday Inn Frederick-Conf Ctr At Fsk Mall, Frederick

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center Coffee Maker in Room Connecting Rooms Copy Service Desk with lamp Email Service FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Pets Allowed Phone with speaker Radio Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Wake-up Service

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