Holiday Inn Express Birch Run (Frankenmuth Area)

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User Reviews for Holiday Inn Express Birch Run (Frankenmuth Area), Birch Run

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Dec 25, 2009 by Owen from St. Thomas,Canada
Overall Rating: 9

• New and clean, very family friendly.
• Nothing.

“Great location for shopping at Birch Run. Nice hotel with a salt water pool with hot tub. Also had a very nice hot breakfast.”

Dec 8, 2009 by Tammy from Rockford,MI
Overall Rating: 9

• The front desk clerk was pleasant and the beds were very comfy. The breakfast area and food was good.
• The vending machines were out of bottled water and the area had an odor. The bathroom had a slight smoke aroma in our non-smoking room.

“I would definitely stay here again if in the area.”

Oct 22, 2009 by Emilie from Centerburg,OH
Overall Rating: 8

• Friendly staff at check in.

“Friendly staff that helped eagerly with questions and needs. Nice, clean rooms. Breakfast had nice variety of items.”

Aug 25, 2009 by Kelli from Posen,MI
Overall Rating: 8

• the location was very convenient to outlet stores
• the pool water had alot of chemicals in it.

“Overall it was a very nice place to stay. The breakfast was good and it was clean and the beds were very comfortable”

Oct 16, 2008 by alek
Overall Rating: 2

“Only smoking room was available.”

Sep 18, 2008 by Esther
Overall Rating: 10

• The hot breakfast was wonderful.

“I can recommend this hotel. Tremendous value for the money.”

Sep 5, 2008 by Kristie from East Jordan, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the price and hours that the pool was open. It was especially fun for my children.
• I cannot think of anything that I disliked about this hotel.

“It was very nice, family friendly, and close to the places that we wanted to go. I would stay here again.”

Sep 3, 2008 by Joanne from Stoney Creek, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Guest services assisted in every aspect.
• Tall tables in the dining area was difficult for the seniors in our party to sit at.

“I loved the assistance I received in changing my room to non smoking and finding clean towels when the pool ran out. Our family liked that it was right across from the Prime Outlet mall, close to Frankenmuth and not far from other shopping. The hot tub was just the right temperature.”

Aug 26, 2008 by Robin from Akron, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice well furnished Complimentary breakfast.
• TV remote control did not work.

“Nice location. Great complimentary breakfast. Fair price.”

Jul 11, 2008 by Jody from Albany, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hot breakfast was very convenient and tasty.
• Loud children in hallways. Was apparently some sort of sports event that brought families with lots of kids, who apparently had no curfew.

“The hotel was everything you would expect in a Holiday Inn Express. Very clean, friendly staff and the room was nicely appointed. Public areas were very nice, had a computer for guest use to check email, etc. Security was very good, too. Had to have a room key for any doors other than the main entrance and also for the pool area. Elevator was very slow. Parking was convenient. Property is just a few minutes from Frankenmuth, which is a straight shot from the intersection immediately beyond the hotel parking lot. Was nice to not have to get back on the interstate. The exit where the hotel is located also had restaurants and gas stations and a Meijer store.”

1 of 1 people found this review helpful.

May 23, 2008 by Richard from Richmond Hill, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Holiday Inn Express is a beautiful hotel.

“We checked into the hotel in the evening and were told we didn't have a room and the hotel was overbooked. We were traveling with our three young children and to have to travel to another hotel after a long drive was not acceptable. It was very unprofessional and unacceptable. It was such a huge disappointment. I can't imagine what we would have done if there absolutely no hotels for us to stay the night. Sometimes it doesn't pay to try to save a couple of bucks.”

Mar 12, 2008 by Kasey from Stockbridge, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[7]

• The room was very clean overall. The beds were comfortable.
• The pool was insane. I would not recommend going into the pool without kids. Very loud and obnoxious.

“The hotel overall was clean and up-to-date. The only downfall was that the pool was full of very obnoxious kids.”

Feb 21, 2008 by Charles from Muskegon, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The room, pool area and hot breakfast.
• The parking areas not plowed well for accommodating cars.

“I would recommend this hotel to friends, in fact I already have and they plan to check it out. The staff was extremely pleasant and helpful. The room was clean and even passed my wife's inspection WOW!”

Jan 30, 2008 by Candace from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• We were late checking out and the front desk told us to take all the time we want.
• The bathroom floor was unusually freezing cold.

“We had a hot tub room and the tub was huge, the biggest I had ever seen. It was a very nice room. The staff was great. They were very helpful with directions and recommendations to restaurants. I would stay there again and highly recommend it to any other traveler.”

Jan 23, 2008 by Ed from Bryan, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing.
• Pool closed. Would not cancel reservation.

“Pool was closed and clerk would not cancel reservation.”

Jan 10, 2008 by Susan from Royal Oak, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The breakfast bar was great!
• The shower leaked too much on to the floor of the main bathroom.

“Very well priced and comfortable for what was rated as a two star hotel. We will definitely be back!”

Jan 1, 2008 by Bob from Madison Hts., MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The breakfast area was fantastic, more than just a normal continental breakfast.
• Even though we didn't use fitness room. It was very small considering how much equipment was there that no one used.

“We enjoyed our stay very much. It was convenient for the things we wanted to see and do. Attractive and spacious room. All of the staff was friendly including the housekeepers. Lots of smiles from the staff.”

Dec 27, 2007 by Matthew L. from Mississauga, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, friendly and home feeling.
• Room sound proof is not enough.

“Unexpected clean and the facilities it has with a 2.5 star hotel.”

Nov 29, 2007 by Mma from Komoka, ON CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The free morning breakfast was way more than expected!
• Beds were a bit soft if two people were sleeping in them.

“A great stay. Rooms were clean. Quiet. Staff was very friendly and helpful. Price was great. Convenient; close to shopping at birch run (but too far to walk). Computer available for use in the lobby, nice sitting area. Pool looked good for family travelers.”

Sep 19, 2007 by Dana from Ajax, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very well kept, great location.
• I can't, we were very happy here.

“This hotel met our needs and exceeded our expectations. Very well kept and clean. Great staff - and we enjoyed use of the facilities.”

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Amenities at Holiday Inn Express Birch Run (Frankenmuth Area), Birch Run

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Desk with lamp Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Indoor Pool Iron Kitchenette Laundry/Valet Services Modem Lines in Room Parking Pets Allowed Pool Radio Rural/Country Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Wake-up Service

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