Four Points Sheraton Louisville East

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User Reviews for Four Points Sheraton Louisville East, Louisville

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Sep 10, 2008 by Kim from Norfolk, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• I liked the room and the set up of the facility, very good staff.
• The hot tub was unavailable the whole time as they could not get the chlorine level to a safe level.

“Great price for our trip, staff was very accommodating and room was clean, easy to get to quiet.”

Aug 28, 2008 by Dave from Dayton, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Breakfast, room size.
• Slippery tile around the pool.

“Nice place I would go back again.”

Aug 17, 2008 by Bruce from Norfolk, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenience, pool and accessibility to area attractions.
• No continental breakfast for children.

“I would highly recommend this location to all my friends.”

Aug 7, 2008 by James from Crest Hill, IL
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[5]

• Can't tell you a thing.
• First room stuck of sewer smell, restaurant didn't even have the juice I wanted and we had to wait to get waited on and we were the only family their.

“When we go on vacation I want to be pampered and I don't know what it was the whole hotel especially in the hallways had a nasty odor. I didn't enjoy my stay, if we were staying longer I would have found a different hotel!”

Jul 22, 2008 by Steve from Indianapolis, IN
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[8]

• Quiet and comfortable.
• Public hot tub (spa) was far too small, and 2 daily visits there never were any courtesy towels at the pool, spa area.

“Staff was very friendly, any questions and directions by phone was taken care of great. I believe, very helpful and friendly.”

May 25, 2008 by Vicky from Boone, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was incredibly comfortable. The colors of the room were gentle and sunny.
• The continental breakfast was not free. The coffee in the lobby was weak.

“This hotel was a wonderful surprise. After a long day of driving the pool and hot tub were fabulous. I was pleasantly surprised how charming the room was. Most hotels choose awful color combinations like forest green and dark red. This hotel had warm beige and white that made the room seem cheery. The bed was luxurious and the bathroom was very modern and tasteful. I was disappointed there were no nearby restaurants for breakfast. The hotel offered bagels and cream cheese for $6.00. I felt having a continental breakfast included in the price would have made the hotel stupendous. I will stay there again but will hope for better coffee in the rooms and in the lobby.”

May 24, 2008 by Tonya from Crestwood, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• They have the most comfortable beds I have ever slept in.
• Nothing.

“The staff members were very friendly and helpful. The restaurant had affordable food and friendly service. The room was clean and very comfortable and had anything you need. If you needed something else they either had it at the desk or they knew somewhere close to get it. All in all it was a very pleasant stay and I will return over and over again!”

May 7, 2008 by Phil from Chicago, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean.
• Price.

“The hotel exceeded my expectations for this trip. When I think about the Best Westerns usually it's negative. However this one was great. The price was high but that is to be expected on Kentucky Derby weekend.”

Apr 29, 2008 by Matt from Villa Hills, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• One of the nicest hotels I've stayed at in this price range.
• Very small room.

“This is a former Sheraton Four Points hotel and they must have purchased all of the in room furnishings from Sheraton as the bed and tables, etc. Are the same as a Sheraton? Room was very small with the sink in the room with the bed. Everything was very clear and much water pressure. I would recommend this hotel highly for the price.”

Apr 5, 2008 by Carolyn from Toronto, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Nice bedding and mattress quality.

“Difficult to find and a little tired. Television didn't work well and there were metal rails sticking out under the mattress which would have posed safety issues if not noticed.”

Apr 1, 2008 by Meghan from Newark, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was an incredible hotel room.
• It was all good.

“The room had lots of amenities and was very comfortable. The staff was friendly and really went out of their way to help. I would stay there again and recommend Best Western's to family and friends.”

Mar 14, 2008 by D.S. from Bloomington, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Very comfortable bed and spacious room.
• Receptionist gave poor directions to hotel when contacted.

“Only about 10 minutes from downtown Louisville, this is a reasonable hotel for short-term visitors. I found it to be quiet, easily accessible to major highways, close to shopping, and a very good value for the price. I would recommend this hotel to anyone traveling to Louisville.”

Jan 11, 2008 by Jim from Tonawanda, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Convenient, consistent quality.
• The room I had was laid out a little funny, but met my needs.

“I have stayed here before and it is of consistent quality. It is safe, staff is friendly. Good place to stay, it is my hotel of choice in Louisville. Basic, simple, comfortable beds clean, consistent. Nothing fancy but good.”

Jan 10, 2008 by Jean from Brimfield, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The bed was very comfortable.

“The heat was on full blast when arriving; to cool it down I turned on the AC, it was very loud; otherwise the room was good for an overnight stay.”

Jan 1, 2008 by Roger from Denton, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect.
• Cannot think of anything.

“The nicest lodging I can recall. Clean, quiet, comfortable; felt more like a fancy hotel.”

Dec 10, 2007 by Josh from West Harrison, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very comfy beds.
• The complimentary breakfast was no where near as good as cheaper hotels.

“Very nice the breakfast was 2 eggs toast and 1 meat; many other much cheaper hotels have a very much nicer breakfast. Sorry that just isn't enough food to fill anyone up.”

Dec 10, 2007 by Tim from Philpot, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The restaurant staff was very friendly and helpful.
• Big square pillows on bed.

“This hotel was a quiet, out of the way, comfortable hotel. We were looking for affordable and comfortable around Louisville for our daughters hospital visit, and we found it. The staff was very friendly and the hotel was clean. We will stay at this hotel again when we have to go back to the hospital.”

Nov 28, 2007 by Martin from South Orange, NJ
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• It was in a convenient location.
• Did not reflect what was shown in the photos.

“The hotel could have used a more friendly and attentive presentation, and services.”

Nov 1, 2007 by Tina from Maple City, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[8]

• Convenient location.
• Room was dirty, bed not made, leaking ceiling, wet carpet and drapes, no toiletries.

“After calling and confirming our reservation, when we arrived the room was not ready (1:00am). Had to make our own bed, and there were no toiletries. Very disappointed.”

Oct 11, 2007 by Lori from Richmond, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very helpful and cleanliness was outstanding everywhere we went in the hotel.
• There wasn't anything I didn't like about this hotel.

“The hotel was off the beaten path, which I liked for security reasons. It has its own restaurant and we ordered room service which was prompt, delicious and served with a smile for a reasonable cost. Front desk was very accommodating for directions and general questions. Rooms were very nice, bed was very comfortable, great pillows, watched a movie in our room, a/c worked great, and shower was invigorating and both of us slept like a baby.”

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Amenities at Four Points Sheraton Louisville East, Louisville

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Elevators Express Checkout Free Local Telephone Calls Free Newspaper Free Parking

Hairdryers Available Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable

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