Four Points Barcelo Hotel Lexington

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User Reviews for Four Points Barcelo Hotel Lexington, Lexington

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Jun 8, 2009 by Linda from Powder Springs,GA
Overall Rating: 7

• Lots of pillows on the bed!
• Bathroom electric outlet location meant that the coffee pot cord did not reach very well at all and was in the way.

“We had 2 lights out, one in the bathroom and the other in the floor lamp. Also, the remote to the
TV was not to be found; however, another was quickly brought to us after we called the front desk.”

May 16, 2009 by Robert from Ft Wayne,IN
Overall Rating: 8

• Good location, good help staff, and good staff.
• I am allergic to pets. I do not like pet friendly accommodations.

“Nice rooms, and good staff. A good value.”

Apr 24, 2009 by Whitney from Frankfort,KY
Overall Rating: 8

• The staff was nice, attentive and the rooms were spacious, clean and well decorated.
• The carpet in the hallways, common areas and rooms were very stained and looked dirty.

“Overall, the hotel was nice. The staff was friendly, helpful and attentive. The rooms were spacious and well decorated.”

Feb 10, 2009 by Nate from Bay City,MI
Overall Rating: 8

• Very impressive front desk area.
• Low ceilings.

“Good hotel, good coffee, wish there was a continental breakfast. No qualms about recommending it. Except the low ceilings.”

Oct 22, 2008 by J.D. Craddock
Overall Rating: 1

• The clerk on front desk was helpful.
• Hotel was dirty; halls dirty too.

“Bad. Halls way had dirt and trash and were not cleaned the whole time we were there. Carpet was dirty and stained. Parking lot trashed. No coffee in room or in lobby.”

Sep 17, 2008 by Nona
Overall Rating: 9

• Location was excellent, staff very polite and professional at all times.
  
• The parking area shared with neighboring businesses.

“The staff was pleasant always. The AC did not work and they put me in an upgraded room on the next floor; they called me by name when I called the front desk. They accommodated me by taking me to the airport at 5 am. Just very professional staff and well dressed. Men wore suits, I was very impressed.
”

Sep 14, 2008 by Bill from Arlington Heights, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Excellent.
• NA.

“Seems like a recently renovated hotel. Clean rooms, friendly staff, free internet, reasonably priced restaurant. Good fitness room. Right off interstate. Hotel is on the edge of town, so need to drive to downtown.”

Sep 11, 2008 by Angela from Virginia Beach, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[10]

• The bed was very comfortable.
• The secondary hallway was dirty.

“Our check in process was wonderful, friendly staff. The AC in our room did not work. We alerted hotel staff and it took an hr for someone to look at it. Then he didn't bring any tools to fix it. He restarted it, but it still did not work. They finally replaced it while we were out (at least 7hrs after initial complaint, very hot in room). The hallway carpet was dirty.”

Sep 11, 2008 by Bruce from Newbury, NH
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[9]

• The location in Kentucky horse country is beautiful.
• Fleas in room. Restaurant service was terrible.

“The Sheraton is located in one of the good parts of Lexington, Kentucky. It is close to Keene land and Calumet farms, as well as other beautiful horse farms. It is a fine business class hotel. The weak point is clearly the restaurant. Our experience was a limited menu and very poor service.”

Sep 7, 2008 by K from Arnold, MO
Overall Rating: 4
Cleanliness:[6] • Staff:[10] • Location:[10]

• It was close to the highway and restaurants; staff was very helpful; bed was comfortable; TV was easy to use.
• Smelled musty; bad water stains in ceiling; didn't want to walk barefoot in room.

“The good - First impression of the lobby was that this was going to be a neat, clean place to stay. The staff recommended a great place for supper that was easy to drive to. They gave us a may of the Lexington area that was very helpful. The bed was very comfortable; we had adequate linens. The not so good- The entrance we used to get to our room had a fan blowing the carpet dry during our stay. The hallway and rooms had a musty smell and there were large water spots on the ceiling of our room. Toilet flushed very slowly.”

Sep 3, 2008 by Beth
Overall Rating: 4

• AC was loud, hotel dirty.

“hotel was dirty and needed updated.”

Sep 3, 2008 by matt
Overall Rating: 10

• Location, cleanliness, comfortable room, nice staff.

“Would stay there again for sure.”

Sep 2, 2008 by Ken
Overall Rating: 9

“I was well pleased.”

Aug 27, 2008 by Larry from Leaf River, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice pool , friendly staff, good location, very clean.
• Nothing.

“It was clean and comfortable. They were friendly and honored our request for a king bed.”

Aug 24, 2008 by Karen from Knoxville, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• It had a great Internet connection. Front desk staff was helpful in finding our Restaurant that we were going to.
• It didn't have a refrigerator.

“Nice environment. Very good staff and great Internet access made it an enjoyable stay.”

Aug 11, 2008 by Charles from Glen Rock, PA
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[8]

• The rest of the employees. Cleanliness.

“The hotel was a non-smoking hotel but our room smelled of stale, musty smoke even though we requested a non-smoking room. Staff was comprised of mostly very young employees that were not very good at their jobs. Cathy was the only shinning light in that regard as she went out of her way to help us. Very understaffed as well. I actually had to unclog my own toilet at one point due to lack of help. Cleanliness of the halls and pool area was sub-par. Recreational equipment in common area was broken and malfunctioning. No air-conditioning in exercise room [used a construction air blower instead]. Very slow service at breakfast [understaffed]. This hotel might be OK for a business traveler but not for a family of 4 staying for a week. I will not be staying again.”

Aug 8, 2008 by Tonja from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Free internet, cable TV, great location, plenty of free parking.
• Our toilet didn't flush good and you had to let the water run for 10 mins to get hot water.

“This hotel was in a great location. Our room was a very nice size. We had free internet. The price was very reasonable. We would stay here again!”

Aug 7, 2008 by Robin from Cincinnati, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• The room was clean and comfortable.
• The drain in the tub was clogged. We did not realize this until the next morning.

“The hotel was clean and comfortable. Hotel staff was very friendly. My only complaint was the tub drain was clogged. We did not find this out until the next morning. We reported the clogged to the front desk when we checked out. The clerk said they knew the drain was clogged and the maintenance man was notified on Sunday morning. I don't think they should have given us that room if they knew the drain was clogged.”

Aug 6, 2008 by Rhian from Carrboro, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location was convenient.
• Gave me a handicap room which I didn't ask for, but it was ok.

“Perfect for travelers on the go and business.”

Aug 5, 2008 by Michelle from Norwich, CT
Overall Rating: 4
Cleanliness:[3] • Staff:[8] • Location:[10]

• Right by the highway, noisy.
• Expensive.

“There were used towels in the shower and the manager knocked on the door and told us they had to fumigate our room.”

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Amenities at Four Points Barcelo Hotel Lexington, Lexington

24 Hour Front Desk Available to/from Bluegrass Field Airport; 24 Hours Coffee Maker in Room Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Television with Cable

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