Radisson Plaza Hotel Lexington

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User Reviews for Radisson Plaza Hotel Lexington, Lexington

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Oct 23, 2009 by Tina from Reading,PA
Overall Rating: 10

• Spacious room with kitchen was great!
• Pool area and jacuzzi could use some cleaning/work.

“The service is very friendly, room spacious and comfortable.. excellent value!”

Jul 21, 2009 by Amanda from Bowling Green,KY
Overall Rating: 8

• Loved the view from the room and select comfort bed.
• Parking was horrendous and no fridge or area to get snacks.

“The parking at this hotel was very difficult for us. We had to park on the fifth floor of the parking garage then navigate our way through the garage to find an entrance to the hotel. I am 15 weeks pregnant and there was no good way for us to drop off bags at a location or to get to an entrance from our parking spot without taking a lot of steps with our luggage. There were no vending machines with snacks and there was no refrigerator for us to bring our own snacks. We were on the 14th floor so we had to leave the hotel to go find any small food items. There may have been a place in the hotel but it was under reconstruction so we didn't see any other available areas. The bed was very comfortable. It was a Select Comfort bed which worked nicely for setting our own comfort. We liked the room overall. The staff were very courteous and helpful.”

Jun 25, 2009 by Mike from Urbana,IL
Overall Rating: 5

• Downtown and good.

“Good hotel to leave in for business.”

Jun 20, 2009 by David from Berea,KY
Overall Rating: 5

• Convenient to Rupp Arena.
• No AC, from 3am on till checkout, not able to shower or shave or do hair no electric.

“The hotel was nice but no comp given for the inconvenience of power outage, free breakfast would of been nice $20 max. We had no electricity from 3am on - no electric still after 9am when we checked out. No AC, no lights, no showers (needed lights to see), wife could not fix hair via curling iron. Had coffee maker but could not use, went to front where there were 7 dough nuts out of 4 boxes opened and no coffee and OJ left in containers. Was nice up until 3am when the fire alarms in the building started beeping due to outage. Did not use any amenities of the hotel.”

Mar 16, 2009 by Dan from Atlanta,GA
Overall Rating: 9

• New bedding and well located.

“The hotel is very well located. Soft goods are new and the public space is undergoing a significant refurbishing. Even though it is a convention hotel, I would consider again for business or leisure travel.”

Mar 8, 2009 by Robert from Atlanta,GA
Overall Rating: 9

“Really nice hotel in downtown Lexington. Room was comfortable, nicely furnished and spacious. Good bar/restaurant in lobby that attracts a decent crowd. Good amenities. Sets the bar for a 3 star hotel. Only one problem. The hotel is next to the basketball arena and on game day difficult to get in to the hotel. There was no warning by the hotel to prepare quests for the problem.”

Dec 9, 2008 by Patricia from Harold,KY
Overall Rating: 10

• Its friendly staff and nice rooms.
• It was hard to find at night.

“I loved the the big lobby and the big rooms. It was nice and clean. I would recommend it to all my friends and family.”

Oct 21, 2008 by Jim
Overall Rating: 9

• Great downtown location.

“Great location in Downtown Lexington, very nice rooms and convenient to the University.”

Sep 23, 2008 by Dixie
Overall Rating: 10

• Location and friendliness of staff. Cleanliness of room.
• Access to hotel was only on one floor of parking garage (without having to use elevators).

“I will definitely stay there again if possible.”

Aug 26, 2008 by Scott from Indianapolis, IN
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[8]

• Lobby and bar area were very nice.
• Rooms are very dated and the staff is poorly trained.

“Nice Downtown location, a little nightlife and restaurants. Staff is poorly trained and the rooms are dated. Still not a bad value.”

Aug 21, 2008 by Amy from Caldwell, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[10]

• Convenient van service to airport.
• My room was not cleaned on the 1st day even though I left at 10 am.

“Was very surprised to return to my room at 10 pm after being gone all day to find it had not been cleaned. Front desk was responsive. Also there was no ice machine on my floor.”

May 27, 2008 by Brian from Lexington, KY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• It had a Sleep Number bed - which was new to me.
• Getting to the Front Desk from the garage was awkward.

“I thought the overall comfort and cleanliness was good - the one thing that needs work is the signs from the parking garage to the front desk, we followed the signs and ended up in a service stairwell? But overall a pretty good hotel.”

May 26, 2008 by Connie from Owensboro, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Free parking, location.
• No continental breakfast.

“The hotel itself was clean and attractive.”

May 22, 2008 by Scott from Tampa, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location was great!
• Rooms nice, but outdated in some areas.

“Great location & people were very nice. I got to my room with 2 queen beds, one of the beds was very old (really sank in the middle), and I couldn't use that bed. Overall, hotel was nice, but you could tell the hallways & rooms had not been updated in several years, especially compared to other hotels in the area.”

Mar 17, 2008 by Don from Sugar Hill, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Downtown location.
• Room in need of repair.

“Very small bathroom, wall coverings were peeling off, errors with room service order. But the staff was very helpful and tried to please.”

Feb 27, 2008 by Sarah from Bloomington, IL
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[10]

• It was a good location and nice looking.
• The room was dirty.

“We were placed in a handicap room which I am clearly not handicap. The staff was rude but the food was good. Also, the room we were in was dirty and one of the beds was broken.”

Feb 23, 2008 by Pat from Raceland, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to destination.
• This hotel was excellent - except all valet parking was gone when we arrived.

“The Hotel was very clean and the staff was excellent.”

Dec 26, 2007 by Rachel from Shepherdsville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the fitness room! It was clean and very up to date. Great for someone who likes to get in their daily exercise routine.
• NA.

“I would recommend this hotel for friends or family to stay. Its location was perfect for being close to Rupp Arena and Downtown Lexington. The room was clean, neat and very comfortable. I thought it was great that they had the sleep number beds to try out! I always wondered if those were any good.”

Dec 14, 2007 by Steve from Leesburg, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Complimentary parking and in room wireless internet.
• Nothing.

“This hotel is conveniently located in Downtown Lexington, close to the u. Of Kentucky and Rupp arena. There are plenty of shops and restaurants within walking distance. The hotel is very nice and provides complimentary parking and in room wireless internet to its guests. I would recommend this hotel to anyone and look forward to staying at the Radisson again in the future.”

Nov 18, 2007 by Amber from New Washington, OH
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[7]

• It was a good experience.
• The bathroom was not clean.

“Besides the fact the bathroom was not cleaned properly on a daily basis was discussing. It was fine other than that.”

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Amenities at Radisson Plaza Hotel Lexington, Lexington

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Business Center Charge for rollaway. Coffee Maker in Room Complimentary breakfast not included in all rates. Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Fire Alarm with Light Fitness Center or Spa Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily In Room Complimentary High Speed Internet Access In Room Movies

Indoor Pool Indoor parking at the hotel. Iron Ironing Board Jacuzzi Laundry/Valet Services Modem in Room Multilingual Outdoor Tennis Pets Allowed Refrigerator available on request Restaurant Room Service Shops/Commercial Services Shuttle Smoke Detectors Sofa Bed Television with Cable Tennis VCR rental at hotel. Valet Parking WEDDING SERVICES Wake-up Service Wheel Chair Access

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