Radisson Plaza Hotel Lexington

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User Reviews for Radisson Plaza Hotel Lexington, Lexington

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Mar 17, 2008 by Don from Sugar Hill, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Downtown location.
• Room in need of repair.

“Very small bathroom, wall coverings were peeling off, errors with room service order. But the staff was very helpful and tried to please.”

Feb 27, 2008 by Sarah from Bloomington, IL
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[10]

• It was a good location and nice looking.
• The room was dirty.

“We were placed in a handicap room which I am clearly not handicap. The staff was rude but the food was good. Also, the room we were in was dirty and one of the beds was broken.”

Feb 23, 2008 by Pat from Raceland, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to destination.
• This hotel was excellent - except all valet parking was gone when we arrived.

“The Hotel was very clean and the staff was excellent.”

Dec 26, 2007 by Rachel from Shepherdsville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the fitness room! It was clean and very up to date. Great for someone who likes to get in their daily exercise routine.
• NA.

“I would recommend this hotel for friends or family to stay. Its location was perfect for being close to Rupp Arena and Downtown Lexington. The room was clean, neat and very comfortable. I thought it was great that they had the sleep number beds to try out! I always wondered if those were any good.”

Dec 14, 2007 by Steve from Leesburg, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Complimentary parking and in room wireless internet.
• Nothing.

“This hotel is conveniently located in Downtown Lexington, close to the u. Of Kentucky and Rupp arena. There are plenty of shops and restaurants within walking distance. The hotel is very nice and provides complimentary parking and in room wireless internet to its guests. I would recommend this hotel to anyone and look forward to staying at the Radisson again in the future.”

Nov 18, 2007 by Amber from New Washington, OH
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[7]

• It was a good experience.
• The bathroom was not clean.

“Besides the fact the bathroom was not cleaned properly on a daily basis was discussing. It was fine other than that.”

Sep 30, 2007 by Abby from Travelers Rest, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Great beds and a clean nice environment.
• Parking was not easy, but appreciate that the cost of the garage was comps.

“Very unhappy with front desk assistance In terms of learning about wedding travel plans for this trip. There was supposed to be a bus transporting to and from hotel from wedding event locations and the front desk had no knowledge of this, unsure If this Is their fault or the hosts of the wedding though.”

Sep 15, 2007 by Matthew from Pikeville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great service.
• The parking garage.

“The hotel was great the service excellent LOL the only bad part was finding my way to the parking lot.”

Sep 13, 2007 by Donna from Hazard, KY
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean, helpful staff.
• Noisy, next to main road used for ambulances going to university hospital.

“There was noise in the room next to me the first night I had to call about twice. Both nights of my stay I was awakened by the sounds of ambulances traveling by the hotel.”

Sep 12, 2007 by Vincent from Ft Wayne, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Nice view of the city close to everything.
• Nothing.

“This was a great hotel. The rooms are large with Sleep Number beds, swimming, hot tub, fitness live entertainment. It was just an overall lovely hotel.”

Sep 10, 2007 by Jane from Corbin, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Beds were awesome.
• Parking.

“Hotel was great location and very nice. The comfort bed was awesome. Front desk house was super. Changed our room to king bed. Parking was a nightmare and would be even worse had something been going on at Rupp arena.”

Sep 5, 2007 by Anne from Corbin, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy check-in and out.
• Convenient parking places were reserved for valet parking but all spaces were empty.

“The room was very comfortable, easily accessible. It would be nice to have a light weight blanket in addition to the very warm comforter. The staff was attentive and most helpful. Most important - clean.”

Aug 29, 2007 by Jared from Prestonsburg, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Sleep Number beds.
• Lack of refrigerator and microwave.

“Great place to stay. Very nice and clean.”

Aug 29, 2007 by John from Dillsboro, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Southern charm! Sleep comfort beds rule!
• Computer System down at time of check in. Took a while to check in.

“I spent a weekend at the MGM in Vegas last month. Give me the Radisson in Lexington KY. Anytime. True southern hospitality still remains. Great service! Great food! Outstanding bar!”

Aug 29, 2007 by Mary from Hanson, KY
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Good location.
• Sleep number bed.

“This hotel is in a great location. Near Rupp Arena and local restaurants. Also down the street from Lexington Opera House. The lobby and room were nice and clean. The hallway carpet needs to be replaced. My husband and I didn't care for the sleep number bed, but was told I could request a room without that next time. I would stay here again.”

Aug 24, 2007 by Patricia from West Paducah, KY
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[6]

• Close to downtown area, felt safe in hotel.
• Did not feel comfortable level of security in parking garage. Lots of traffic noise.

“We booked for two nights, second evening arrived back at hotel to find we were locked out of our room. They had us as a no-show for the second night. We did not have clean towels or coffee supplies, and someone had entered our room while we were gone!”

Aug 23, 2007 by Carole from Piqua, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient to all downtown amenities. Directly across from Triangle Park. Excellent restaurants and clubs nearby.
• Sleep number bed not comfortable. One side did not hold air. The side that did was not comfortable either.

“I would definitely stay there again. Skywalk connected Rupp Arena, shopping, and excellent restaurants. Close to University of Kentucky. Safe area. Close to all amenities. Staff friendly and accommodating. Surroundings aesthetically pleasing.”

Aug 22, 2007 by Nanci from Mayfield, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was genuinely concerned about the environment of our room being healthy for my toddler, upgrading us to concierge to have a nonsmoking room.
• The parking garage arrangement.

“My family and I spend the weekend at the Radisson while visiting Lexington to get my oldest daughter settled in her dorm at UK. The staff and everything about the hotel exceeded our expectations in every way and we were so very pleasantly surprised! We have already recommended the Radisson to several of my daughters classmates parents as we all will make many trips to Lexington for events at UK.”

Aug 20, 2007 by Ashley from San Diego, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[10] • Location:[10]

• Staff, service friendly and helpful.
• Rooms felt "tired", unclean, and unattractive.

“Great location. Could use a major room renovation. Main lobby and bar, great gathering place, a shame it doesn't translate to the rooms upstairs.”

Aug 20, 2007 by Dan from Granite Bay, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Good location. Convenient to services.
• The cafe was a little expensive.

“The room was very comfortable. The location was very good for my business appointments. I hope to stay there again next time.”

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Amenities at Radisson Plaza Hotel Lexington, Lexington

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Business Center Charge for rollaway. Coffee Maker in Room Complimentary breakfast not included in all rates. Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Fire Alarm with Light Fitness Center or Spa Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily In Room Complimentary High Speed Internet Access In Room Movies

Indoor Pool Indoor parking at the hotel. Iron Ironing Board Jacuzzi Laundry/Valet Services Modem in Room Multilingual Outdoor Tennis Pets Allowed Refrigerator available on request Restaurant Room Service Shops/Commercial Services Shuttle Smoke Detectors Sofa Bed Television with Cable Tennis VCR rental at hotel. Valet Parking WEDDING SERVICES Wake-up Service Wheel Chair Access