Holiday Inn Express Santa Rosa

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User Reviews for Holiday Inn Express Santa Rosa, Santa Rosa

Average User Rating: 9.5 Cleanliness:[9.5] • Staff:[8.0] • Location:[9.5] Based on 3 user ratings

Mar 26, 2008 by Karen from Claremore, OK
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[9]

• Nice spacious well furnished room and toiletries smelled great.
• Night clerk was a smoker and stayed outside smoking too much. Chinese food (Golden Dragon) off take out menu disgusting.

“The hotel itself was nice, quiet, and I was happy with how it looked and the amenities provided. The night clerk was quick in getting us a spare bed, however, immediately disappeared for over half an hour from the phones when trying to call her and I had to send kids to find her. She was outside smoking. Pizza places in that town is closed down and we ordered from the Chinese take out menu provided in the desk drawer in the room and received the worst food I've ever had. Avoid it. I believe it was the Golden Dragon. The breakfast bar was good but the variety limited compared with the broad array at Residence Inn in Flagstaff. Fresh Fruit would have been appreciated (other than the apples). However, it was more than sufficient in terms of quality of the food itself. All in all, it was a decent stay.”

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