Park Inn and Suites Santa Fe

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User Reviews for Park Inn and Suites Santa Fe, Santa Fe

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Oct 15, 2008 by
Overall Rating: 2

• Pet area.

“Room was not clean, stains on floor, ice machine was broken. Lobby/common areas 2 star, but location and room 1 star.”

Aug 28, 2008 by Andres from Goleta, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[10]

• It had a pool and gym.
• The air conditioning did not work.

“Good service, good room. The only problem was that the air conditioner did not work, so my room was baking hot.”

Aug 25, 2008 by Kathy from Newhall, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[5]

• Staff was friendly and helpful - clean room - comfortable beds.
• Rooms front on outdoor corridor so can't open windows at night.

“This is a 2.5 star hotel on Carrillo's Road, about 2.5 miles from downtown Santa Fe. The hotel runs a shuttle to downtown three times a day, but the last returns at 5:00 pm and they only run during the week. A car is important. The rooms are nicely appointed and very clean. Ditto for the pool and Jacuzzi. Nice breakfast - but no protein. Very friendly and helpful staff. The suite just switches two queen beds into a king and a pull out love seat - not worth the upgrade, though it is nice to have the fridge and microwave. The Pantry (on the right side heading into town, just past hotel El Rey) is the best breakfast and lunch place in town. The locals make a line out the door. I would happily stay here again - good place for the price.”

Aug 14, 2008 by Armando from Lakewood, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[9] • Location:[6]

• Better then sleeping in the gutter, but not by much.
• I hated this hotel and could not wait to leave.

“The room was run-down, the walls dirty. The counter itself was broken. The tub looked like it needed a good scrubbing. The King size bed was ok, but I slept on the pull-out sofa bed which was horrible. The bedding was put away in the dresser and when I took it out it had hairs on it and some set-in stains. This is a horrible hotel and I could never recommend it to anyone.”

Jul 10, 2008 by Rebecca from Phoenix, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The staff was really friendly.
• The location is a little congested with busy streets in the front and on the side.

“The front lobby area is very nice. The staff was informative and friendly. I always find it nice to have movie options on the television for the children after a long day of travel, and that was not available unfortunately. Other than that, it was nice.”

May 30, 2008 by Clayton from Lawton, OK
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• I can't say anything good about this hotel.
• I did not like it when my wife and I were asked to leave by the police.

“The night man at the hotel called the police to remove myself, a veteran of the U.S. Army, and my wife from the hotel in the middle of the night on the first night we stayed of Memorial Day weekend, no less. The stay was, literally, a nightmare. Everyone, veterans especially, should avoid, and tell others to avoid, this horrible hotel.”

May 26, 2008 by Susan from Longmont, CO
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Allow dogs.
• Slamming doors @ 1 to 2 am one night.

“We have stayed at this hotel before and will probably stay again as we have family and attend the Santa Fe Century Bike ride annually.”

May 5, 2008 by Kathryn from Fort Wayne, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• It was a typical motel room.
• Small tear on the bedspread, carpet torn near the wall.

“Waffle maker at breakfast.”

Dec 6, 2007 by Richard from Albuquerque, NM
Overall Rating: 6
Cleanliness:[6] • Staff:[10] • Location:[4]

• The Lobby.
• Pool area has glass wall with no roof.

“Hotel has awesome customer service and lobby, 5 star but rooms are 1 1/2 star.”

Dec 5, 2007 by Bob from Hobbs, NM
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[7]

• Location.
• Dirty, moldy, crime scene.

“Poor staff service, terrible room.”

Nov 22, 2007 by Bettie N. from Acton, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient.
• Parking lot was laid out in weird inefficient way.

“Fine.”

Oct 31, 2007 by Katherine from Denver, CO
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[2]

• Nothing.
• Excessive noise from street.

“This was a very inexpensive hotel, yet I still feel that I was overcharged. The toilet leaked and I was welcomed to a pool of water in the morning. Noise from the street was excessive; I was woken by passing trucks in the morning.”

Oct 24, 2007 by Eric from Flagstaff, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Delicious waffles.
• Noisy room, sunlight came through curtains.

“This hotel is on a main strip, close to Dennys and I-hop and lots of shopping. It is easy to get to Taos from here. The main downside of the room was that the stairs were far from the room, the bathroom looked like a monkey had remodeled it, the curtains were not capable of blocking the sunlight (easterly facing window) in the morning, and the room faced the road and was noisy! On the upside. The waffles were good. The lobby is nicely appointed and a good place to meet or chat. And the hot tub and pool have a wind guard around them, which helped in the late October weather.”

Oct 23, 2007 by Doug from Seattle, WA
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[4]

• Good breakfast and breakfast room; web access.
• Corridors, parking lots, general feel of place unclean.

“Decent hotel but somehow a bit shabby. On a busy and somewhat tacky street; nearby residential and commercial zones not so nice. Staff fine, room quiet, all in all not a bad place, but definitely not 2.5 stars.”

Oct 23, 2007 by Doreen from Clearwater, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Attractive lobby, helpful front desk, great idea of binders with area restaurant menus + sites + activities.
• Rooms and baths were tired looking; food in restaurant was excellent but lacked an inviting ambience.

“Restaurant's food exceeded our expectations but the atmosphere was lacking. The breakfast buffet was excellent. I believe this would be a great place for someone with kids looking for an economical place.”

Oct 20, 2007 by Jim from Marana, AZ
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[8]

• Nice lobby and outside decorations.
• Old style motel room, window, air etc.

“What we expected for this price, not very good and not that bad.”

Oct 18, 2007 by Richard from Wichita, KS
Overall Rating: 2
Cleanliness:[4] • Staff:[5] • Location:[2]

• Nothing.
• Location, breakfast poor, bed terrible and air conditioner did not work well.

“The hotel was over rated.”

Oct 18, 2007 by Amanda from Columbia, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Fabulous continental breakfast, beautiful lobby with gas fireplace.
• Outdoor entries, poor pillows.

“Loved it! Delicious breakfast and a wonderful, warm lobby. The rooms are basic but clean, complimented by friendly staff.”

Oct 17, 2007 by James from Hartford, CT
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[5]

• Close to plaza; free shuttle service to downtown; did upgrade me to suite after first unsatisfactory room was declined.
• Room quality. The typical room is of a motel 6 quality.

“It would be more accurate to call the park inn a glorified motel, rather than a hotel. All room doors open to the outside air, as most street side motels do. The fact that there is a small pool (surrounded by security Plexiglas) and a reasonably nice lobby does not make up for the poor quality of the rooms and generally shabby grounds. Upon check in, I found a room with scratched up furniture, blank white walls, bed pillows that were travel size (about half a normal sized pillow, length and width), and a television that received only half the channels clearly. To be honest, the room was almost hard to believe.”

Oct 15, 2007 by Terry from Colorado Springs, CO
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[6]

• Lobby very nice, hot tub nice.
• Bathroom rundown vent motor very loud water pressure low.

“The motel was nice overall. Bathroom could use a little upgrade  repair.”

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