Radisson Santa Fe

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User Reviews for Radisson Santa Fe, Santa Fe

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Sep 4, 2008 by Sue from Kenosha, WV
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Very comfortable clean bed.
• Noise transfer from floor above, could hear people walking in room above.

“Arrived on holiday, weekend and there was a wedding going on. The hotel staff was very polite and friendly. Thought we would hear a lot of noise front the wedding party, but it was quiet. Our room was clean and had an Indian-southwest theme. It was very clean and the bathroom condiments were really nice. We had to walk far for ice as there is only 1 ice machine in the hotel. The grounds were very well kept and the pool area although we did not get a chance to use it was beautiful. We had 2 excellent meals from the restaurant and a free Sunday am paper. Location was great for getting to the Santa fe shopping as well as getting around to many things we were interested in seeing in the area. We had a great experience.”

Aug 19, 2008 by Mary J. from Russell, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location and willingness to help if we needed something.

“It was a pleasant experience. Close to the Plaza in Santa Fe.”

Jul 28, 2008 by Martha from Great Falls, MT
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[8]

• Location was good.
• Internet was an additional charge and did not work. Staff did not care to resolve problems. No chance to look over final bill.

“Would not return due to continued problems with internet which was an additional charge even though it was supposed to be included.”

Jul 17, 2008 by Karen from Redlands, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[4]

• It was quiet and clean.
• Shuttle to Plaza, only runs once per hour.

“We have stayed here several times when it was a Radisson. It is now the Lodge at Santa Fe and has undergone a big renovation. The outside looks beautiful; our rooms were exactly the same as before, old carpet, etc. It's fine if you're not going to be in the room much. They did have WiFi for $5.95 for the entire stay, which is pretty amazing. We've paid up to $15 per day in other places around the country.”

Jul 10, 2008 by Tom from Green Valley, AZ
Overall Rating: 1
Cleanliness:[4] • Staff:[5] • Location:[1]

• The decor was ok but it is deceiving of what's inside.
• Uncomfortable beds, AC was not working, small rooms, not located on the plaza.

“This hotel should not be rated in the 3 to 3 and half star category. The uncomfortable beds, bad AC (even when they got it to work it did not balance the room temperature) and no ventilation in the bathrooms which really was surprising to me. I thought it was a building code in the us to have ventilation in the bathrooms. Needs upgrades.”

Jul 3, 2008 by Jay from Albany, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[2]

• Nice pool area.
• Very poor location and worn carpet.

“Avoid this hotel. The location is not any better than those on Cerrillos Road, which are newer and better priced. If you want to be near the Plaza, this is not the hotel for you.”

May 12, 2008 by Dan from Berkaley, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[5]

• Nice friendly place to stay.
• Location was not what I had in mind.

“I did not like the location - description is a little off. I wanted a hotel near the plaza - this hotel is about 1.5 miles from the Plaza, however, it is on the other side of the highway and one needs to drive to the plaza.”

May 8, 2008 by Mel from Laguna Beach, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Old dcor.

“Very convenient for all down town locations with good parking and relatively close to freeway access.”

Apr 27, 2008 by Mom from Framingham, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Great location - easy.
• The desk person was not too friendly but it was late.

“Great location for those traveling into and out of Santa Fe. Also great location for runners, walkers or bike riders who want to get out before breakfast. Beautiful view from restaurant. Rocking' bar at night for those interested, but quiet in other parts of hotel. Close enough to Alburquerque airport. Nice pool and hot tub. Enjoy!”

Apr 24, 2008 by Jody from Gallup, NM
Overall Rating: 4
Cleanliness:[10] • Staff:[6] • Location:[8]

• Beautiful room!
• They put a loud toddler in the room above me.

“I loved the rustic look of the room; I don't like rustic to extend to my toilet paper. No HBO on TV. I watched regular TV until I couldn't take the commercials any more. They put a loud toddler on the third floor above my room. I go to relax, not to listen to someone's child - yelling, screaming and running. I asked for a 7:00 a.m. Wake up call. Didn't happen. However, the toddler worked well for that purpose at 7:30 a.m. They did have a good breakfast, but the menu misleading. Poor ventilation - the smoke in the halls was almost as bad as a casino.”

Apr 21, 2008 by David from Colorado Springs, CO
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[5]

• Location, rudeness of staff and location of shuttle drop-off.

“Will stay somewhere else next time.”

Apr 15, 2008 by Renea from Henderson, NV
Overall Rating: 2
Cleanliness:[5] • Staff:[6] • Location:[5]

• The room was large but all accommodations closed - pool, spa, bartender was late for shift etc.
• I requested a hotel with a spa which was under construction and not open.

“The front desk was very accommodating; however, I only stayed one night instead of two because the pool and spa were both under renovation. When we ask about the bar we were told that the bartender had not called and was not there for the shift so the bar was closed.”

Apr 4, 2008 by Karen from Denver, CO
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[4]

• Balcony; décor, chef.
• Tub didn't hold water; phone didn't work; not terribly convenient location.

“Our initial room was small, quite average, and the tub didn't hold water. After speaking with the manager, we moved to a nicer room, but the phone didn't work. Although the manager was helpful, the staff was marginal at best. This hotel would probably be great for a business travel who's not looking for amenities.”

Apr 3, 2008 by Mazey from Albuquerque, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• Decor was nice, and hotel was clean.
• Very, very uncomfortable beds! Pictures of Native American people above bed. Inappropriate.

“This hotel is within 10 minutes of old town in Santa Fe. It is an old Radisson hotel that has been remodeled. If you get a room in the lower level, then it feels like a basement and the beds are extremely uncomfortable. I would rather pay more to sleep comfortably and not haul my bags down stairs with no elevator service to lower level.”

Apr 3, 2008 by Leonard from Lamar, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Southwest design and "flavor"--affordable in Santa Fe.
• Poor mattress.

“Nice, but hot tub was out of order as was one of the ice machines---had to walk a long distance back to the lobby area to obtain ice. Did not have soap in our room--had to ask for that plus more clean glasses -- only two in room; should have been 4. Housekeepers not in tune with details.”

Apr 2, 2008 by David from Reno, NV
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• Easy access to Downtown.
• No bath products in room 1st night.

“This hotel does not deserve a 3 star rating. There were no bath products (at all) in the room. I asked housekeeping for some and all they were able to provide was some shampoo the 1st night. The 2nd night, they provided the usual bath products: soap, shampoo & conditioner.”

Mar 30, 2008 by Gerry from Ithaca, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Beautiful site, large room with a desk, very helpful staff.
• Charge for internet service or you had to join the chain's club.

“This hotel was outstanding for our needs. We liked it so much that we extended our stay from 3 to 4 days, paying the rack rate for the day. Free shuttle service to Downtown avoided parking hassle and charges. The room was outstanding as was the staff. Their dining recommendations were excellent.”

Mar 20, 2008 by Amber from Choctaw, OK
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly staff, large spacious room, beautiful grounds.
• Though the room was large and very clean, the decorating was outdated and the bedding wasn't very comfortable (itchy blankets).

“Wonderful stay. Staff was very friendly. In fact, when I called to confirm my reservation several days before check-in they upgraded my room upon request so that I could have a mini-fridge and microwave. Hot tub was nice and the hotel is located close to Downtown and provides easy access to the ski basin. I would definitely stay again!”

Mar 16, 2008 by Jim from Plano, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Near the Downtown plaza.
• Rooms comfortable but somewhat small.

“Clean, comfortable, good housekeeping service, very quiet. Easy to reach the Downtown plaza.”

Mar 4, 2008 by Barbara from Middleton, WI
Overall Rating: 8
Cleanliness:[10] • Location:[7]

• Comfortable room at a reasonable price.
• Too far from the center of town to walk to.

“Lovely hotel, good views, friendly staff. Only drawback for us was that you couldn't easily walk to the center of Santa Fe.”

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Amenities at Radisson Santa Fe, Santa Fe

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room Parking Pets Allowed Pool Restaurant Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services