Country Inn and Suites by Carlson Novi

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Aug 9, 2008 by Leonard from Des Plaines, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Staff very helpful and pleasant. Nice breakfast area.
• Ice machines were not working.

“This hotel was easy to get to, right off the interstate and was close to quite a few restaurants. We booked 5 rooms for a family reunion trip, no rooms had any problems. Hotel staff handled various changes very smoothly and efficiently, (number of beds, smoking vs. non, room upgrades, etc.) Rooms were clean and nice but not fancy. The pool was open late, till midnight, which was very nice. We happened to mention that it was the anniversary of a couple in our party, desk clerk took it on himself to present them with a bottle of wine, although he did have it delivered to their room at 1:00AM, lol. We would stay there again, probably same time next year.”

Mar 21, 2008 by Sylvia from London, ON CA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Comfortable rooms and most areas of the hotel were clean. Staff very friendly.
• Pool was too cold. Pillows on beds very poor quality.

“This hotel is very well located and easy to find. The price was reasonable and I would stay there again.”

Amenities at Country Inn and Suites by Carlson Novi, Novi

24 Hour Front Desk Air Conditioned Brailled Elevators Breakfast Bus Parking Casino Charge for rollaway. Coffee Maker in Room Continental Breakfast Copy Service Cribs Available Elevators Exercise Gym Express Checkout Fire Alarm with Light Fitness Center or Spa Free Newspaper Golf Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily Ice Machine

In Room Movies In room safe available on request Indoor Pool Iron Ironing Board Jacuzzi Laundry/Valet Services Meal Plan - Continental Microwave Modem in Room Outdoor parking at the hotel. Phone Service Pool Recreational Vehicle Parking Refrigerator Shopping Mall Shops/Commercial Services Smoke Detectors Sofa Bed Television with Cable Tennis VCR rental at hotel. Vending Machines Wake-up Service Wheel Chair Access