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User Reviews for Isle of Capri Casino Resort, Bossier City

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Feb 4, 2008 by KP from Houston
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“We had booked the tower suite and here is what we disliked. They had overbooked and made us wait for about 1 hr, even though we had driven about 7 hrs ( from Florida back to Houston) to get there on-time. The front desk people are utterly rude and the guy asks me to come after 1 hr without even apologizing. The black dude and his staff need some training very badly onto how they should talk to people. We enter our rooms finally and what do you know-the Jacuzzi had a big stain, the commode was not cleaned at all. I don't normally bad mouth a place, but this was the worst of the kind.”

Aug 2, 2006 by Travis from North Richland Hills, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was amazing! I travel 40 to 50 nights a year on business.
• The Buffet could have been better.

“I travel 40 to 50 nights a year on business. The hotel room I was assigned here was excellent. The Jacuzzi in the room was great, plus I enjoyed having 3 TV's in the room. The bed was comfortable, and the room was VERY clean. The hotel itself needs a little updating on the inside.”

Jul 18, 2006 by Saundra from Abilene, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[10] • Location:[10]

• The location is wonderful! The staff was very friendly.
• For the money we spent for our stay the room wasn't as nice as I expected it to be.

“We loved the fact the casino was down stairs!!! We loved the location of the hotel. However for the money we spent on the stay the room should've been mold free!!!!”

Jul 16, 2006 by Jason from Madison, MS
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked it's open and overall friendly atmosphere.
• Didn't like the parking garage, not enough self-parking near the hotel but too many spaces for valet parking.

“Overall atmosphere was very friendly and inviting, the staff was courteous, the rooms were quite spacious and clean and reasonably priced compared to the others in the area. Location is very decent and centrally located within many of the area attractions.”

Jun 28, 2006 by Brandon &. from Wichita Falls, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[2] • Location:[8]

• The rooms were nice for the price but the staff blew any great recommendations.
• The person checking us in was very snooty. The staff in the players card area were rude.

“The only good thing I/we can say about this hotel was the rooms were fairly nice. Other than that it was not very pleasant.”

Jun 21, 2006 by Marcus from Nacogdoches, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[9]

• Full of Excitement, Food, Games, and places for the children.
• It felt cheap. It didn't feel like the amount I paid for it.

“It was like taking a vacation to the Caribbean. The food is kind of expensive, but there were plenty of free drinks in the casino! I just turned 21, so I was blown away. There were 3 TV's, a whirlpool, but dare not loose a towel. The desk help was rude, often the food was terrible. I suppose the only part I'll actually go back to see is the casino! Wheel of Fortune all the way. You'll enjoy it, just don't expect too much. It isn't the Golden Nugget in Vegas, but a simple taste of the Caribbean”

May 24, 2006 by Cyndi from Mcalester, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was WONDERFUL... everything you could ask for.
• Can't think of a thing!

“The hotel was an excellent choice. I especially enjoyed the Jacuzzi tub. It was convenient to the casino without having to leave either to get to the other. With all rooms being suite's, you can't get a better deal. The wonderful room made leaving a little money at the casino not so painful!!!!!! Thanks for the weekend!”

May 23, 2006 by Staci from Texarkana, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Loved the Jacuzzi tub.
• Very Noisy in the hallways.

“Nice hotel, but the noise was VERY annoying.”

May 17, 2006 by Deanna from Abilene, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very nice hotel. Enjoyable experience.
• .

“Very nice, clean hotel. Great location. Very romantic rooms.”

May 17, 2006 by David from Abilene, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff very friendly. Had no problems with early check in.
• Could hear noise from other rooms.

“Really enjoyed my stay. Have been to Bossier City many times. This was my first at the Isle of Capri. Best hotel so far.”

May 11, 2006 by Janice from Arlington, TX
Overall Rating: 5