Quality Inn and Suites Lexington

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User Reviews for Quality Inn and Suites Lexington, Lexington

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Oct 3, 2009 by Lee from Woonsocket,RI
Overall Rating: 7

• Good breakfast, if you can wait in line for it!
• Older decor, inefficient breakfast nook.

“I've stayed here twice, decent price and location and the breakfast is good if you can get down there when they open it... however, expect a long wait from 7am - 9am!”

Mar 22, 2009 by Angela from Fairhaven,MA
Overall Rating: 8

• Roomy accommodations, friendly staff.
• Property was under construction.

“Room was a good size and was equipped with a small refrigerator, microwave, chair with ottoman and a spacious desk/chair. Staff was efficient and friendly; continental breakfast was good.”

Jul 29, 2008 by Jeff from Moosup, CT
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[6]

• Located conveniently for what we came to see.
• Strong odor of trash, never responded for request for towels.

“I would not stay at hotel again. Simply a place to sleep and shower.”

Jun 28, 2008 by Mike from Rockledge, PA
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• The breakfast.
• The cleaning staff waking us up at 8 am to clean the room.

“The hotel was ok (not great). Great location to Hanscom AFB which we were visiting. We were supposed to get a queen bed, but instead got two doubles. They had no rooms left with queen beds. Overall, ok and we'll probably stay there again if we visit.”

Jun 6, 2008 by Catherine from Newton, MA
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[8]

• Location, mini fridge in room.
• Not very competent staff.

“It was clean and well located. The frig coil was wearing out which made it hum. The key cards worked poorly and staff had to reissue 3 times before the cards would work. No staff would walk the 20 yards to check the door, help open in even though I risked being late due to the lock out.”

May 3, 2008 by Ben from Abilene, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Got a 2 room suite for very cheap. Great breakfast.
• The no left turn into or out of the parking lot.

“Outstanding service, room, and quality. The housekeepers could use some manners and learn about the knock and wait procedure not knock while entering. Overall highly recommend was a great place to stay.”

Mar 24, 2008 by D from Nantucket, MA
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[10]

• The price.
• The noise.

“The price was perfect, breakfast a nice bonus, should have remembered my earplugs and it would have been better.”

Jul 16, 2007 by Andy from Saco, ME
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[10]

• Good location, right directly off of I95. Excellent AC, decent pool.
• The power outlets were all loose to the point of dangerous.

“It was what I expected of a two star hotel.”

Jul 8, 2007 by P. from Hemet, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[7]

• It was in a nice location.
• Staff not ADA friendly, rooms were not fresh.

“Nice location and would be a decent hotel but the staff was not familiar with ADA laws related to service animals. They wanted to charge additional fees, move us to pet area, area, etc. The rooms were musty smelling, after a bottle of freshener they were tolerable. Breakfast was ok as long as you were there early as there was not enough food for expected guests.”

Jun 26, 2007 by Ed from Waltham, MA
Overall Rating: 9
Staff:[9] • Location:[8]

• Friendly staff, nice breakfast.
• No elevator.

“Clean and quiet this hotel is good for business and leisure traveler.”

May 29, 2007 by Jim from Wichita, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Convenient location.
• Outdoor hot tub not filled yet at the end of May.

“Good place to stay for business and leisure travelers, close to I-95, shopping, Burlington mall, historical sites. Quiet.”

Apr 29, 2007 by Karl from Amherst, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Clean and comfortable rooms.
• Need outlets over desk, not under. Food is nondescript.

“Friendly, efficient service; convenient location; clean, comfortable, but _small_ rooms. Laptop users will find a dearth of outlets; the only one in my room was _under_ the desk, which would be a problem if you have a bad back. Continental breakfast was edible, but mediocre.”

Apr 6, 2007 by Ed from Vancouver, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Their staff, the shuttle service, sports club courtesy day pass.
• No windows for fresh air, air co only.

“Nice place, friendly staff.”

Mar 3, 2007 by Dana from Murdock, FL
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[8]

• Free internet, decent breakfast.
• They wanted us to book directly.

“This hotel is okay-if you can tolerate surly staff that doesn¿t want to make up your room. I asked them to clean my room after a week, and they simply didn't. The next day I insisted they make up the room and they half made it up-plus they got upset that I asked them to do so after one pm. The way I see it is that I had asked them to clean it the day before and they did not! Oh one more thing-there was no hot water! Have you ever tried to take a shower in lukewarm water that abruptly turns freezing? One star is actually one too many for this place!”

Feb 8, 2007 by Dan from Columbus, WI
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Nice selection of breakfast items. Rooms were remodeled with microwave and fridge.
• Some of the parking lot was dark and motel is in a difficult area to enter.

“The hotel is located in a mostly residential, there are some services nearby. The hotel is older, with outside entrances to the rooms. The rooms have been remodeled in the past year and the king rooms have a microwave, refrigerator, and high speed internet. The hotel has an outdoor pool and hot tub. Breakfast is included with the room. Waffles, bagels, cereal, juice is some of the offerings at breakfast.”

Jan 11, 2007 by Linda from Tilton, NH
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[10]

• This hotel has great location and reasonably priced.
• The room was poor compared to the past 2 times I stayed there.

“I was very unimpressed with the room I was given this time. In the past month, at this same hotel, on 2 other separate occasions, I got a room with a microwave & refrigerator. This time these were not present in the room. Also, 3 of the light fixtures were damaged & the smoke detector had been removed leaving just the exposed wires where it had been. One of the lights had a short circuit that kept flickering periodically throughout the night even when the wall switch was "off". I had to get up in the middle of the night and switch the light switch on the lamp itself off to get it to stop. I did report this to the front desk upon check out. If I was staying longer than one night I would definitely have asked for another room. ”

Jan 9, 2007 by John from Burnham, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They have an excellent complimentary breakfast.
• The bed was hard.

“This was an excellent hotel close to the Burlington mall and with easy access to Boston. It is in a quiet neighborhood with a few restaurants near by.”

Nov 22, 2006 by Rie from Harvard, MA
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[5]

• Place.
• Breakfast.

“Breakfast muffin was yakky,and had green mold.”

Oct 21, 2006 by Alisa from Gloucester, MA
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[8]

• Offered map of local restaurants.
• Assigned me a room that was already occupied.

“It was obvious why this was the only hotel available during peak fall foliage season. Although clean, I felt unsafe and unhappy with my hotel selection. I was met by the front desk staff who was dealing with another customer with a problem and claiming no manager was on duty, and then assigned a room that was already occupied - both leaving me with a very negative first impression. As a female business traveler, if I was traveling alone I would have relocated.”

Jul 2, 2006 by Greg from Raritan, NJ
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[6]

• First room we got AC was not working, they immediately moved us to another room.
• Not enough parking. No Elevator.

“This Hotel was overall fine. Price was good. Free internet was nice feature. Would have been fine for myself traveling alone, but wanted nicer accommodations with daughter with me. I got what I paid for.”

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Amenities at Quality Inn and Suites Lexington, Lexington

AM/FM Alarm Clock Bus Parking Business Center Coffee Maker in Room Continental Breakfast Desk with lamp Electronic Door Locks FEMA Approved Fitness Center or Spa Free Local Telephone Calls Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Heated Pool High Speed Internet Access

Ice Machine In Room Movies Iron Microwave No Smoking Rooms/Facilities Outdoor Parking Pets Allowed Refrigerator Restaurant Safe Deposit Box Smoke Detectors TV Remote Control Telephone Television with Cable Truck Parking Wake-up Service

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