Holiday Inn Express and Suites Cambridge

Photos of Holiday Inn Express and Suites Cambridge, Cambridge

• Add your own photo of Holiday Inn Express and Suites Cambridge

User Reviews for Holiday Inn Express and Suites Cambridge, Cambridge

• Add Your Own Review »

Sep 9, 2008 by Carrie W. from Hudson, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very close and convenient to the subway.
• Parking the first night was across the street in unattended lot of liquor store parking lot.

“This hotel was good for the price. In parking area there were minimal spaces on location and had to park across the street in a liquor store parking lot which was unattended.”

Sep 4, 2008 by Melissa from Elmhurst, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• They had bottle water and snacks and cookies out for us next to the front desk for our to take!
• The parking was terrible! We had to park across the street!

“The service could of been better. I called 4 times to the front desk for a blow dryer and had to call 3 times for towels!”

Sep 2, 2008 by Preethi from Brooklyn, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• Clean, well-appointed room.
• Had to park across the street at one point.

“I found the service very friendly and enjoyed the free breakfast. The room was clean and well-appointed. The location of the hotel was very convenient for visitors to either Cambridge or downtown Boston. The only downside is that you have to occasionally park across the street. Overall a great value for the Boston area.”

Aug 25, 2008 by Tj from Midlothian, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[4]

• The room was clean.
• Location, older hotel out of the way, no parking.

“I would not rate this hotel as a 2.5 star that's a stretch. It's a one star at best.”

Aug 20, 2008 by Tania from Belleville, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The staff was very friendly, helpful and accommodating.
• The location.

“The Holiday Inn Express and Suites in Cambridge was a very nice hotel. It is a great place for families who are on vacation to stay. The rooms were very clean, and had everything that you could need. I especially appreciated the little kitchenette area. I would definitely recommend this hotel to others who are visiting the Boston area.”

Jul 29, 2008 by Eric from Fredericton, NB CA
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[7]

• Breakfast.
• Filthy rooms.

“Filthy carpets in rooms, slow elevators, great breakfast, 10 minute walk to the 'T' which takes you downtown in 10 minutes.”

Jul 16, 2008 by Charles from Lafayette, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, quiet, nicely furnished.
• Very limited parking.

“I would stay there again. Well worth the money I spent.”

Jul 3, 2008 by April from Calhan, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The hotel staff was extremely helpful and friendly.
• The hotel was located near some abandoned buildings. I was a bit nervous when we arrived at night.

“Overall, this is a really good, economical hotel in an expensive area. The hotel staff was great. The location, on the edge of Cambridge, was not horrible, but not a place I'd wonder around in at night. It's a very short walk to the T, which made getting around very easy.”

Jun 29, 2008 by Prabir from Great Falls, VA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[6]

• The manager was extremely friendly and made us feel at home.
• The hotel needs better upkeep. For example, the towel rack was coming out. The bath room door knob was loose - small things, but need attention.

“Minor problems, should be able to rectify.”

May 24, 2008 by Julie from Salem, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff was very friendly and helpful!
• Not a lot of extras like a pool.

“The hotel was clean, the rooms were large and nice and everything met our expectations. The location was just two blocks from a T stop, which was great! Also I had left my lights on in my car and the staff was so helpful. One of the managers even tried to jump my battery. We ended up calling triple A and the staff was checking on us to make sure everything was going ok!”

May 22, 2008 by Anne M. from Mohegan Lake, NY
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[7]

• Good complimentary breakfast.
• Not enough parking.

“The hotel was adequate, but parking was not. We had to park in the lot of a liquor store across a very busy street. The we had to move the car by 8 AM the next morning! We were assured there would be plenty of spots then, as many people would be leaving by 6 AM or so. Not so - still had trouble finding a spot.”

May 7, 2008 by Ryan from Amityville, NY
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[1]

• Free parking, free breakfast.
• Dirty room, nasty remote, 8 min. elevator wait, keys not work, location, short staffed, un-professional staff.

“This hotel is nowhere near Downtown Boston, like other Cambridge Hotels are. We politely requested a High Floor as far from the elevator as possible. The attendant gave us a room on the 3rd Floor (out of at least 8), directly across from the elevator. She said that's all they had, which was not true. We arrived at room, 4:30 pm, to find the door open, and being cleaned. After the maid left, we discovered there was no shower curtain. Also, there was some type of snot (hopefully) caked on the remote control. There are no accessible stairs, and I have a video of my wife and I waiting 8 minutes for an elevator. Upon express checkout over the phone, the phone rang and rang until the front desk picked up the phone and hung it up. Very unprofessional across the board. Since this hotel really doesn't have much going for it, you would think they would at least focus on customer service. I left this hotel feeling aggravated that I actually gave them a dime, and I apologized to my wife for putting us up at such a dump. For what you save on free parking and breakfast (which was 75% gone 9 am), you make up for in cabs, T fares, and nonstop frustration. It will be the best thing you could for your trip to Boston. This trip taught me that never stay at a Holiday Inn Express in Cambridge, MA.”

Apr 15, 2008 by Suzanne from Lawrence, KS
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[4]

• Soft sheets and breakfast bar, also close to a park.
• Traffic noise!

“Fine accommodations if you don't mind a lot of traffic noise and a fairly significant jaunt into Downtown Cambridge.”

Mar 19, 2008 by Jolinda from Milan, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• It was plain but it had all the necessary stuff.
• No comment.

“It was pleasant for a place in the area, and the boys had access to all the places they needed to go.”

Mar 19, 2008 by Amanda from Houston, TX
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[7]

• Location was great, near subway stop & grocery store.
• Bed was horrible, it sank in the middle. The bathroom fixtures needed upgrading, I had to get the tank to stop filling once and the faucet dripped.

“Room was clean and relatively quiet. Parking is available but if you are late you have to park in their overflow lot across a very busy street. This was no fun when it was snowing, but it was a parking space near the liquor store so I can't complain. There are two computers available for guests. Grocery store nearby and decent size mini fridge made it economical.”

Mar 12, 2008 by Jane from Hortonville, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[7]

• Both soft and firm pillows.
• Breakfast was 45 minutes late.

“Not the most scenic, but a fine place to spend the night. Bus service into Harvard Square is only a few blocks away, so transportation not really an issue. Only complaint is that breakfast was 45 min. late and I needed to eat and get out for an appt early.”

Mar 11, 2008 by Carla from Northampton, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Breakfast buffet was great! Good selections.
• The rooms run on the small size even the suites & doubles.

“On short notice we were able to get the necessary rooms. However, I thought the price was a bit high and that would accommodate team rates a bit better.”

Mar 5, 2008 by Maria from Fishers, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• The room was nice and spacious.
• The heater was noisy.

“The parking did not seem safe.”

Feb 13, 2008 by Flora from Poughkeepsie, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location was nice, breakfast and wireless included, bowl of fruit in lobby.
• Water not really hot enough 1st morning, perhaps very large school group.

“A short walk from the bus stop to Harvard Square, large shopping centre nearby and smaller plaza Marshall's next door. Coffee shops and restaurants along Cambridge Ave nearby so although the hotel is on an unprepossessing commercial strip it was actually a very convenient location. Staff were friendly and polite. Place was clean and bright. Complementary fruit bowl in lobby very much appreciated.”

Jan 23, 2008 by Tom from East Hampton, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, accommodating staff.
• Ltd parking.

“Overall terrific.”

• View All User Reviews

Amenities at Holiday Inn Express and Suites Cambridge, Cambridge

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Desk with lamp Email Service Executive Level FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual Phone with speaker Radio Refrigerator Restaurant Rollaway Beds Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Wake-up Service