Holiday Inn At The Plaza

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User Reviews for Holiday Inn At The Plaza, Kansas City

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Jan 30, 2010 by Amit from Chesterfield,MO
Overall Rating: 10

• Great location, excellent parking, and very friendly staff.
• Room carpets are coming up for an upgrade.

“A great place to stay for a trip alone or with family. Very friendly front desk staff.”

Jan 5, 2010 by Kyle from Holton,KS
Overall Rating: 6

“I felt that we would be closer to the plaza as requested.”

Jan 4, 2010 by Mari from Kansas City,KS
Overall Rating: 8

• The bar tender was very helpful.
• Not much parking.

“Very nice wish the pool was in doors or they had a hot tub.”

Dec 2, 2009 by Michelle from Saint Louis,MO
Overall Rating: 4

• The parking and location.
• Halls have torn carpet, staff not very organized.

“Was expecting something a bit nicer. The hotel overall just seemed dirty. The halls we dirty and had torn carpet everywhere, the rooms felt dirty. When we got there we asked for a non-smoking room and she said she would gladly change it. Well we got to the room and it was smoking but we just dealt with it.”

Sep 28, 2009 by Karen from Springfield,MO
Overall Rating: 7

• Location close to the Plaza and reasonable price.
• Checking in front-desk personnel did not give good directions about how to get to my room from the parking garage. Room was just okay.

“For the money and location, hotel met expectations. Safe and secure underground parking. Front desk personnel could have been friendlier and given better instructions on where my room was when checking in. Room was okay, but carpet had a big water stain on it. Free breakfast coupons were a pleasant surprise as well as free happy hour drinks. Overall, hotel was what I expected it to be and I would probably stay there again.”

Aug 6, 2009 by Glenda from Fenton,MO
Overall Rating: 10

“The hotel staff was really helpful and friendly. I would stay in this hotel again.”

Jan 5, 2009 by Christina from Bishop,GA
Overall Rating: 7

• The morning desk clerk was very friendly.
• The fitness room was in a state of disrepair with most of the machines having something wrong with it and the
  TV was not working.

“The room was nice and clean but the fitness room was dirty.”

Jan 4, 2009 by Jordan from Fargo,ND
Overall Rating: 1

• It had a good location in the city.
• Dirty room, temperature out of control in the room.

“Only advantage of the hotel was its location. When I arrived the room was dirty. Floors had not been cleaned, bed had hair on it. The room was also extremely hot. Temperature control in the room did not work. After complaining to the staff their only solution was to offer a fan. Hotel staff was quite rude in general.”

Oct 29, 2008 by Kathy
Overall Rating: 10

• The location.
• The parking garage.

“The staff was friendly, knowledgeable and helpful. The room was nice and clean. However, the parking garage stalls were narrow and difficult to maneuver.”

Oct 22, 2008 by Keri
Overall Rating: 10

• Convenience for price to the Plaza.
• Slow to drain sink.

“Great for business or pleasure, excellent atmosphere, super friendly staff. Felt welcome at the front desk, the bar or in the hallways. Convenient, safe and free parking garage! Clean, modern, quiet.”

Sep 1, 2008 by Lashawnda from Kansas City, MO
Overall Rating: 10
Cleanliness:[7] • Staff:[9] • Location:[10]

• The staff was great.
• What happened to the CD player.

“The hotel was very easy to find, the staff was very friendly.”

Aug 18, 2008 by Monica D. from Farmington, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Free parking.
• A little musty smelling.

“Overall I feel we had a very nice stay at the hotel.”

Aug 16, 2008 by Jason from Goddard, KS
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[4]

• Nothing.
• Poor service and quality should have been much better for the price.

“Look elsewhere.”

Aug 15, 2008 by David from Wichita, KS
Overall Rating: 6
Cleanliness:[7] • Staff:[10] • Location:[8]

• Free parking garage.
• Shower head was about the same height as I was.

“Overall, the hotel was fine for the one night I stayed. If one was to stay over 2 nights I think other hotels may be better. Again, if I had stayed more, it would have been something I would have looked for. The staff was nice, and I had no problem there. Check in was at 3pm and I wished it would have been earlier. The rooms were decent, and my only two or so complaints were that the noise was pretty loud and you could hear quite a bit. I guess paper thin wall so to speak. Their hotel book says air ducts cause the noise. If you are taller than 5'5 the shower will cause you problems. I was just able to stand under the shower head. This put it at head level. If you were 6' or more, you would have stood over the shower head and would have had to duck to wash your hair. So if you are a taller person, be aware that the shower is short and the shower head is shorter. The only other complaint would have been the sink because the water drained poorly. It was fine if you barely ran water, but dont try and run it all the way or it wont drain too quickly. Overall for what I did it was fine and it saved me parking fees, which I guess made up for a few things. Not every place you visit will be like this, but the hotels surrounding where I was, charged per night.”

Aug 1, 2008 by Laura from Cedar Rapids, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Located in the plaza area.
• The parking garage did not have many spaces.

“I enjoyed my stay at this hotel. The staff was very friendly, rooms were clean, and it is very convenient to the plaza area and college.”

Jul 30, 2008 by Emily from Battlefield, MO
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• Location and price were great!
• Air conditioner did not work.

“Everything was fine except for the air conditioner not working. They told us it was because of the humidity and gave us a box fan. It was tolerable but definitely not comfortable. The best thing about this hotel is location.”

Jul 24, 2008 by Rebehka from Sedalia, MO
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[7]

• It was very close to the plaza.
• Parking.

“This place is good and bad. It has a great location. It is fairly cheap. However, parking is horrible, the staff was occasionally rude, the pool didn't open on time, they didn't offer a free continental breakfast, and they didn't offer the opportunity to have breakfast in my room. They also told me that I would have two beds in my room, and I only had one. No minifridge, either. It was cheap, but not cheap enough that I expected bad service and/or accommodations.”

Jul 22, 2008 by Kathy from Roca, NE
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location and price.
• Distance from elevator to room.

“Hallways and air conditioning could have used updating. Otherwise, the hotel was comfortable and conveniently located near Country Club Plaza.”

Jul 18, 2008 by Mike from Denver, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Outdoor pool was clean, open and quiet.
• Wish there would have been a complimentary breakfast.

“Met our expectations. Great location. Good pool. Not very good communication with maid staff. We had arranged for a late check out, but maids still knocked on the door at 8:30 am.”

Jul 17, 2008 by Christine from Marion, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• The hotel was located close to many local attractions, easy to get to & from.
• The hotel bar & restaurant closed very early for a Sat night (10 pm).

“We traveled to KC because our girls were flying to New Mexico to spend some time with their grandparents. It was a late flight, so we decided to make a weekend of it. Our room was on the first floor near the vending area. The room looked clean, but felt more cramped due to the low ceiling. There were some water spots on the ceiling that didn't get painted. The staff was friendly, however I was surprised that the cleaning staff started before 8 AM on Sunday morning. All told, it was an adequate hotel for an overnight visit, as long as you are not planning to do much at the hotel other than sleep.”

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Amenities at Holiday Inn At The Plaza, Kansas City

ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bath Tub Business Center City Center Coffee Maker in Room Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Iron Laundry/Valet Services Lounge Outdoor Pool Pets Allowed Phone with speaker Pool Porters Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms Video Checkout

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