Holiday Inn Express Kansas City-Westport Plaza

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User Reviews for Holiday Inn Express Kansas City-Westport Plaza, Kansas City

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Aug 8, 2008 by Anna from Troy, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[6]

• Soft bed.
• Room amenities not replaced, breakfast mediocre.

“Good for a quick business travel but not recommended for more than one night. The hot breakfast was never completely read, cold items not fresh. Room amenities (shampoo, etc) not replaced daily. Scary elevator.”

Aug 5, 2008 by Benina from Stilwell, KS
Overall Rating: 1
Cleanliness:[5] • Staff:[8] • Location:[2]

• Bed was comfortable.
• Room did not feel cozy. AC was not working properly.

“Staff was friendly, breakfast was good, cleanliness of hotel was alright, room comfort was very poor.”

Jul 30, 2008 by Karin from Topeka, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel staff knew how to give directions around town very accurately.
• Difficult to find.

“Very nice place to spend a weekend anniversary. Staff was knowledgeable and friendly, knew exact directions for a variety of locations. Close to Plaza and the hip Westport district with lots of cute shopping and good restaurants.”

Jul 30, 2008 by Helen from Johnston City, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was close to an area with lots to do.
• Parking seemed limited at times.

“We were treated like royalty, special arrangements were made for an extra person in our party. We had a great time and we could not have been treated any better by all we came in contact with.”

Jul 29, 2008 by Dana from Lincoln, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location, nice staff, rooms are comfortable.
• It could've been less expensive.

“NA.”

Jul 29, 2008 by Dale from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• The location is great. Right in Westport and close to the plaza.
• No direction from staff was given when a fire alarm went on at 5:30 am.

“I am a repeat customer at this hotel. The location is great for Westport nightlife and Country Club Plaza shopping. The staff has always been friendly. They changed my room from a double to a king with no problem. There's plenty of well lit, free parking in their lot. The best burgers in KC are right next door at the Flea Market.”

Jul 27, 2008 by Alberta from Philadelphia, PA
Overall Rating: 6
Cleanliness:[3] • Staff:[9] • Location:[9]

• The staff was very friendly and good location.
• The hotel was dirty and smelled.

“The hotel was in a good location, near good restaurants and not far from the Plaza. The room was comfortable except that it was not very clean. The windows throughout the hotel were filthy and the hallway smelled bad and cigarette smoke. The gym was okay except that it was hot and there was no access to thermostat. For the price, it was ok.”

Jul 14, 2008 by Alan from Maryville, MO
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[8]

• Breakfast was ok, great location.
• No pool, rooms were not very clean.

“Only Holiday Inn in Kansas City was without a pool.”

Jun 8, 2008 by Hotel G. from Excelsior Springs, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing.
• Very dirty, very old and falling apart.

“Property is located fairly well if you want to be in Westport, but that is the only positive aspect to this hotel. Bed linens were stained. Requested some new pillows to replace the stained ones on the bed and received one with a very fresh, very nasty stain on it. Person who delivered it just shrugged when it was pointed out, they did not speak any english. Shower did not drain, took over an hour for it drain after a shower. TV was old, going bad and very few channel selections available. Would not recommend this property.”

Jun 5, 2008 by Dianne from Benton Harbor, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• The staff did everything in there power to make the stay great. Excellent staff.
• The parking lot was shared with patrons or the bar next door. I had to park farther away from the hotel didn't feel very safe in that respect.

“The hotel was in a location that didn't require me to get on the highway to get around the city and I thought that this was very nice. I thought that the staff was of the highest quality and skill and they were very quest attentive. The room was very clean and well kept, I can't say one bad thing about this hotel. Okay, the exercise room was very hot and we couldn't get it cooled off. If I were to visit this city again I would have no problem staying at this hotel again.”

Jun 4, 2008 by Angela from Manhattan, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The room was very nice and it was quiet. Also a central location to many things.
• No fan in the bathroom. Parking was hard to find in the evening.

“Even though Westport in Kansas City isn't the safest area, the motel seemed very safe.”

Jun 2, 2008 by Dana from Leavenworth, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, very clean, comfortable beds, nice staff.
• None.

“This definitely met my expectations for a 2.5 star hotel!”

May 28, 2008 by Richard G. from Brockton, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Having access to a computer, which made it easy to keep in touch back home.
• The area wasn't not safe to walk around in the p.m. Many bars pubs.

“Because we were needing our room cleaned, vacuum and towel rack repair, it took time from us having to report and not wanting to leave our room unoccupied.”

May 14, 2008 by Tim from Belleville, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Close to entertainment, Downtown, and highways.
• I liked it all.

“Excellent mid-level hotel. Walking distance from the entertainment district, and Kansas City Art Institute.”

May 7, 2008 by Vicky from University City, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• The bed was nice, towels were thick and soft. Staff was very polite.
• The bathroom was very outdated and didn't seem very clean. There was a used washcloth from the previous guest still hanging in the shower!

“This hotel is just okay. The outside of the hotel was unattractive and very outdated.”

Apr 28, 2008 by Holly S. from Hutchinson, KS
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[1]

• The continental breakfast was very good.
• Location and no parking options.

“This hotel was not located in the area it suggests. The location is not within walking distance of the Plaza area and is surrounded by bars and night clubs. The parking was very minimal and we drove around for 20 minutes trying to find parking. If you're looking for a clean place to sleep with a decent breakfast this is great, however, if you're looking for proximity to the Plaza and restaurants this is not the hotel for you.”

Apr 25, 2008 by Niki from Tulsa, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The location in Westport is great.
• The decor is dated.

“The hotel was okay. It was dated. My room didn't have a room number sign. The room number was written in pen. I enjoyed the location in Westport. The staff was very friendly.”

Apr 21, 2008 by Michael from Columbia, MO
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• The room was large.
• The hotel was showing age and room was not clean.

“The hotel would be good for a business traveler.”

Apr 18, 2008 by Melissa from Kansas City, KS
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• I booked the room for the wrong date and they still were able to squeeze me and my friends in and they were friendly about it.
• There really wasn't anything not to like.

“This hotel is very nice and presents itself as very clean. My only complaint would be that when we arrived in our room there was a couple pieces of trash on the floor but nothing disgusting or worth a big fuss, but other than that the people are very friendly and its a great place to stay.”

Mar 30, 2008 by Joe from Saint Peters, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great breakfast and friendly staff.
• Thin walls, so very loud.

“Great staff, great breakfast, and great location. I would definitely stay here again.”

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Amenities at Holiday Inn Express Kansas City-Westport Plaza, Kansas City

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet City Center Coffee Maker in Room Copy Service Cribs Available DVD Player Desk with lamp Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf

Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Iron Laundry/Valet Services Multilingual Pets Allowed Phone with speaker Radio Rollaway Beds Room Service Safe Deposit Box Satellite TV Security TV Remote Control Vending Machines Wake-up Service

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