Four Points Hotel Saginaw [Saginaw, MI]- Hotel Reviews - MyTravelGuide.com


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Photo of Four Points By Sheraton Saginaw

Four Points Hotel Saginaw 2-star

4960 Towne Centre Road, Saginaw, MI

Welcome to the Four Points by Sheraton Saginaw. Located in Saginaw Township, we offer first-class service to both business and leisure travelers.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Restaurant, Handicapped Rooms/Facilities
  • Average User Rating: 8.0 [rate it]
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User Reviews for Four Points Hotel Saginaw, Saginaw

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 243 user ratings

Sep 8, 2009 by Kevin from Windsor,Canada
Overall Rating: 7 Overall user rating

  • Very clean.
  • The young girl who checked us in was not very pleasant.

“Over-all we had a very nice stay. The hotel was very clean, very reasonable, great location. The one young girl working was not very helpful or friendly, felt like she thought we were a nuisance. And somehow we got charged by the hotel. Then when we called the hotel to resolve the issue, they gave us the run around and kept asking us to call back later. Priceline said that they would fix it for us and for that we are grateful. Thank you so much.”

Nov 25, 2008 by Nancy from Ypsilanti,MI
Overall Rating: 2 Overall user rating

  • It was close to the highway.
  • Very poor service.

“The room I got was not clean. The carpet looked as if it had not been cleaned in a year. In the bathroom there were items left by the previous guest. When I contact the front desk, they were very slow to respond to this issue. I would not recommend this hotel to anyone.”

Oct 16, 2008 by Geraldine
Overall Rating: 10 Overall user rating

  • The hotel pool was a wonderful temperature both in and outdoors.
  • Would have like an ice machine on the same floor but nothing we did not like.

“The hotel was conveniently situated to local stores. The room was tastefully decorated and the swimming pool was fabulous. The temperature of the pool was really nice. It was possible to swim from the indoor pool to the outdoor pool where the temperature was still great. Swimming outdoors in Michigan, in October, was a real treat! The complimentary breakfast was also very nice, plenty of choices.”

Sep 12, 2008 by Eric from Leonia, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location in the area.
  • None.

“Hotel is very clean for the price, facility: Pool (indoor and outdoor), exercise room are well maintained and free continental breakfast is plus for who is a business traveler to have on site without going out again in the morning.”

Sep 11, 2008 by Judy from Toledo, OH
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[8]

  • For the price, it was a great.
  • We did not know about the free buffet breakfast at breakfast.

“The hotel was good except for the fact we were not told about the breakfast buffet and ordered room service which took a while because the wrong phone #s were listed in the guest book. The worst thing about the hotel we had placed the do not disturb sign on our door the next morning we had to listen to the housekeeper yelling down the hallway to co-workers about how she had to get into our room to make up the bed. The housekeeper literally stood outside of our room for about one half to one hour talking, very annoying. We couldn't have an intimate moment if we wanted to. Upon leaving the room she had a pile of candy rappers outside our door on the floor where she stood forever eavesdropping.”

Sep 9, 2008 by Dale from Royal Oak, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Exceeded expectations.
  • Could use better quality mattress, but pretty good.

“Good value!”

Sep 6, 2008 by Mark from Sterling Heights, MI
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[8]

  • Decent pool, right off the freeway, clean rooms.
  • Continental breakfast quality was fair at best. Elevators showing wear.

“Overall good value. Mall and plenty of restaurants nearby. Competent staff. Decent indoor/outdoor pool. Free breakfast left something to be desired.”

Sep 5, 2008 by Glynis from Toronto, ON CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • The hotel was clean, quiet and very friendly staff.
  • Nothing - the hotel was great.

“The check-in process was efficient and quick. The room was clean and had all for the essentials. The breakfast the next morning was adequate. The facilities (pool, gym and internet) were well maintained and clean. The staff was able to accommodate our requests.”

Sep 2, 2008 by Kai from Thornhill, ON CA
Overall Rating: 1 Overall user rating
Cleanliness:[3] • Staff:[1] •

  • Space.
  • Bad services.

“The customer service is bad.”

Aug 26, 2008 by Cherietta from Detroit, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The bed was the most comfortable.
  • There was an old smoky smell in the carpet.

“My hotel stay was great. The bed was awesome. So comfortable. The room was neat and clean (except that smoky smell) and the staff was very friendly. The restaurant I was not pleased with. My waitress was really nice but we waited an hour for our food. And my meal was ok. I will stay at the hotel again but I will not eat there.”

Aug 7, 2008 by Amy from Mississauga, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • It is nice and convenient.
  • The breakfast was not my favor.

“Base on the charge, I would like to come again.”

Jul 31, 2008 by Marcy from Houghton Lake, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Beds were so comfortable!
  • Can't think of anything.

“My daughter and I stayed here overnight on a shopping trip. Room was comfortable and clean. Staff was very friendly. Convenient location.”

Jul 31, 2008 by Walter from Venice, FL
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[5]

  • Convenient to Saginaw.
  • Kids running the halls at all hours. Poor breakfast.

“A good place for families, nice poor. Not for older people.”

Jul 21, 2008 by Sandy from Lebanon, VA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[7]

  • I was happy to have the options for internet at a reasonable cost, the free breakfast bar and accommodations that were teen friendly.
  • The room was difficult to cool, the AC was not on.

“Overall I was pleased with the results of my stay and experience with the hotel.”

Jul 17, 2008 by Amy from Sevierville, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location.
  • Loud AC.

“I've lived in this area and knew it was in a great place and very safe. I was very happy to see it. The hotel is clean, staff is friendly and accommodating. The hotel is right where you need to be!”

Jul 15, 2008 by Erwyn from Thunder Bay, ON CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great staff, great rooms, and a very good value. We would stay here again.
  • It was all good; just wish we could have stayed longer.

“Excellent value and at two stars it is rated low. Very clean and comfortable.”

Jul 12, 2008 by Rony from Sault Ste. Marie, ON CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very comfortable beds and the "little things" example free mints, free bottle of water, beautiful bathroom arrangement.
  • At times the hot tub is not hot (I have stayed here several times).

“This hotel is in a great location near restaurants and a good shopping mall. I am so comfortable in this room. The beds are super comfortable, I love the unique pillows. I really appreciate all the little freebies example: mints, bottle of water, chocolates, hearty breakfast.”

Jun 5, 2008 by Fred from Macomb, MI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Renovations of hotel made it very nice.
  • Breakfast 'buffet' poor, food was cold.

“We were pleasantly surprised; they have done an excellent renovation. The indoor/out pool was enjoyable however the breakfast was mediocre at best. It was in a Damon's, which is not for terrific ribs at dinnertime. The food was lukewarm. The coffee was advertised as Seattle's best, it was not their coffee. Coffee in the room was better! Staff was very polite and unobtrusive.”

Jun 4, 2008 by Robin from Lansing, MI
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[3] • Location:[10]

  • Extremely convenient off freeway, and has free wire-less internet.
  • Dirty, dingy, run down, sheets were itchy, coffee maker was dirty, pool area dirty.

“I had a very unpleasant experience at this hotel. The sheets were itchy, the pool area was dirty and not taken care of, the room was not very clean, coffee maker was dirty and coffee tasted so bad could not drink, outrageously prices movies/reruns of series episodes/etc. Requested disposable razor which was never received, made to check out at desk, did not receive free breakfast that other guests received, kids knocked on doors and pranked room, 7 kids in hot tub while I was using it, although it is prohibited for children to use it, dirty towels covered floor of pool area and hamper was overflowing. Need I go on?”

May 22, 2008 by Florence from Richmond Hill, ON CA
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[6]

  • Hotel appearance looks good.
  • Can be cleaner and some places needs renovation.

“It met my expectation.”

Amenities at Four Points Hotel Saginaw, Saginaw

  • 24 Hour Front Desk
  • Bar/Lounge
  • Coffee Maker in Room
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
Hotel Representatives:

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