Radisson Hotel Lansing

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User Reviews for Radisson Hotel Lansing, Lansing

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Oct 12, 2009 by Ron from Holland,MI
Overall Rating: 8

• Clean.
• Volume on tv didn't work. Stuck at one volume.

“Clean and comfortable with good customer service.”

Aug 27, 2009 by Vicki from Kalamazoo,MI
Overall Rating: 5

• I like the location near the capital.
• Door locked to Lansing Center, $10 for parking overnight customers, cold swimming pool.

“All the Raddisons are the same, even McDonald's has personality. Why Raddison and Hilton have no continental breakfast, and yet Marriott which is just as nice gives you at least a place to put your own food. People are so busy they hardly have time to be real with people. They are polite, but in a formal way, as though fulfilling their job. Some are worse than others. I've met some very pleasant. People are detered not to swim because of the cold pool. Money seems to be the factor to which you cater. I see people having wedding receptions. They were nice, but what about the people who finance the hotel.”

Jun 24, 2009 by Kim from Elkhart,IN
Overall Rating: 8

• Staff was friendly.
• Parking, not convenient, felt obligated to tip generously every time we came back & forth.

“Bathroom door was broken and would not shut all the way, beds were horribly uncomfortable. They were sleep number beds, however, double beds are too small to get comfort from a sleep number bed. Hotel staff was friendly and helpful.”

May 22, 2009 by Carrie from Bay City,MI

• Very close to downtown area and ballpark.
• There was hair/mildew all over in our shower.

“Overall the stay was good, but when going to take a shower, I found hair (not mine!) all over in a shower that had supposedly been cleaned. The shower curtain had mildew and there was soap residue on the holder (which was supposedly clean). They couldn't lower our room rate and only offered us a free breakfast which we already had plans to go elsewhere. I would definitely think twice before staying here again unless necessary for work.”

May 21, 2009 by Tammy from Detroit,MI
Overall Rating: 6

• Nice pool, hot tub and sauna, loved the sleep number bed.
• For star level rating of 3 this hotel was a complete disappointment.

“The wall paper was stained and the carpet wasn't the cleanest.”

May 20, 2009 by Gary from Atlanta,GA
Overall Rating: 5

• Old, dingy, and under-staffed.

“Worst Radisson I've ever seen. Needs remodeling badly. They need way more staff.”

Apr 26, 2009 by Wayne from Toivila,MI
Overall Rating: 8

• The person working the front desk when we checked in.
• Sleep Number bed.

“Served our purposes well. Did not really spend much time there.”

Apr 2, 2009 by Linda from Saginaw,MI
Overall Rating: 10

• Was connected to Lansing center by enclosed walkway.
• No free parking.

“Was a great value for the price.”

Apr 2, 2009 by Rosalva from Bath,MI
Overall Rating: 9

• Front staff at night & in morning not very friendly, did not smile. Seemed friendlier to business type.

“Location is great. Rooms, bathrooms, hallways and lobby in great cleaning condition. I would stay there again.”

Mar 30, 2009 by Bob from Johannesburg,MI
Overall Rating: 6

• There was lounge.
• No parking. The 10.00 a night parking fee.

“The room was worn and dirty. The hallways were worn and dirty. The parking fee of ten dollars a day is out of line.”

Mar 11, 2009 by Arthur from Galesburg,IL
Overall Rating: 6

• Staff.
• Access to our vehicle was not convenient.

“Not anything special.”

Apr 25, 2008 by Chattet from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Colin at the front desk was great - all staff is friendly/helpful by nature - even the gift shop people!

“Pretty much your only good choice in Lansing! I guess hotel was very bad before renovations. It's fabulous now. I work for an upscale hotel in Chicago - trust me when I say hotel is good. Just make sure your room is renovated otherwise - good luck!”

Mar 18, 2008 by Jay from N.Olmsted, OH
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[5]

• Lobby, pool, exercise room.
• Room was dark and unattractive, no free parking!

“I chose a smoking room, and for that reason, I understand the quality of the room is lesser than that of non-smoking. However, I found the room to be rather unattractive in appearance. Ice machine in common area was not working when I arrived, but was operating the following day. The cost to park varied from 7 to 11 dollars per day. Parking was only available in the city ramp adjacent to the hotel, but I would have liked to have had my parking validated by the hotel. Valet parking was available for a price of 10 dollars per day.”

Feb 7, 2008 by Tony from Grand Rapids, MI
Overall Rating: 1
Cleanliness:[4] • Staff:[7] • Location:[1]

• The valet parking attendants were very good.
• The room was run down and looked haggard, smelled musty.

“They charge you a 4-star hotel rate when it is not even worth a 2-star hotel rate. On top of it they charge you $10/day for valet parking or you can choose to pay for parking in public parking garage. No on site parking makes for a very inconvenient stay. The pool was ice cold and small we couldnt even swim in it. I do not recommend this hotel to any one. It was old and haggard looking.”

Jan 19, 2008 by Laurie from Burt, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Pool/tub/sauna plus enclosed catwalk from hotel to Convention Center.
• Having to leave car with valet parking-had to keep bothering valet to get items out of car.

“Very convenient to the convention center. Beds were ok.”

Jan 3, 2008 by Suzanne from Orillia, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Staff was quite friendly and helpful, room was very clean.
• On our first night the room was FREEZING! Second night was in diff room, much better!

“This hotel is a 3+ star. Very clean, accommodating. Food was quite good and reasonably priced. The "sleep number beds" are a welcome end to a long day.”

Dec 18, 2007 by Alan from Gladwin, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The bed was comfortable.
• The desk person seemed a bit snobbish.

“We didn't spend much time in the hotel. The valets were very polite and helpful. The room was satisfactory.”

Nov 21, 2007 by Tom from State College, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was exceptional and the lobby appearance very nice.
• Rooms were nice, but will need renovated soon.

“Overall quality was very good. The staff was courteous and went "out of the way" to assist you. A very nice place to stay.”

Nov 20, 2007 by Charles from North Port, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Very comfortable room and bed.
• Inconvenient parking valet or down the street in a lot.

“Nice hotel, comfortable room, comfortable bed, easy checks out.”

Nov 14, 2007 by Christine from Western Springs, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, friendliness and cleanliness.
• The valet service is great, but would prefer being able to come and go and park myself.

“Very attractive and well kept. Conveniently located in downtown Lansing. Rooms are very comfortable. Did not have room service during my most recent stay, but in the past has been excellent. Highly recommend the Radisson in Lansing!”

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Amenities at Radisson Hotel Lansing, Lansing

Air Conditioned Bar/Lounge onsite Brailled Elevators CONCERGE FLOOR Charge for rollaway. City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Express check-in FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Newspaper Gift Shop Golf Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Hotel Shuttle

Housekeeping - daily Ice Machine In Room Complimentary High Speed Internet Access In Room Movies Indoor Pool Indoor parking at the hotel. Iron Ironing Board Jacuzzi Laundry/Valet Services Modem in Room Multilingual Refrigerator Restaurant Room Service Sauna Security Features Shops/Commercial Services Smoke Detectors Sofa Bed Sprinklers In Rooms Television with Cable Tennis Valet Parking Wheel Chair Access

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