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Photo of Radisson Plaza Hotel At Kalamazoo Center

Radisson Plaza Hotel 3-star

100 West Michigan Avenue, Kalamazoo, MI

Newly expanded Four Diamond award-winning Radisson Kalamazoo Center is conveniently located downtown nearby businesses, shopping, the University of Western Michigan, and the entertainment district.[more]

  • Amenity Highlights — Indoor Pool, Fitness Center or Spa, Concierge Desk, Boutiques, Conference Facilities
  • Average User Rating: 9.0 [rate it]
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User Reviews for Radisson Plaza Hotel, Kalamazoo

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 110 user ratings

Feb 26, 2008 by Jason from Beulah, MI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Fast.
  • Loudness from adjacent rooms.

“Fast, clean, super convenient location downtown, needs more elevators, wait time was amazingly long.”

Feb 4, 2008 by Kim from Schererville, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great location, very comfortable room and bathroom.
  • Lobby was rather large and cold.

“The Radisson Kalamazoo is in a terrific location for access to down Kazoo. There were several nice bars located in the hotel. Self parking was a bargain and located across the street with access via an overhead bridge. We'll defiantly stay here next time.”

Jan 16, 2008 by Duff from Oak Park, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • They upgraded us to a top floor room with a great view for no charge. The staff was also great.
  • The water softener felt oily on my skin like I had soap residue.

“Nice location, great staff, very comfortable beds, TV was pretty old and bulky which considering the room was surprising, the restaurant was fantastic as well.”

Jan 5, 2008 by Jwn from Toledo, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • The health club.
  • Rooms were small, walls too thin.

“Well maintained facility with attractive public spaces. Beautiful health club with friendly and helpful employees. Right downtown for business but easy to find for weekend visitors. Parking in covered attached garage, convention facilities in the hotel, stores and restaurants on the main floor. A pleasant surprise all around!”

Jan 1, 2008 by Scott from Greensboro, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Friendly and quick check in, beautiful facilities, helpful staff.
  • The internet connection in the room did not work, and the staff was unable to fix it.

“We stayed here for two nights with a small child. The staff was efficient and helpful with a very late-night check in, and the hotel's facilities were in excellent condition with recent renovations quite evident. The in-hotel coffee shop and restaurant had reasonable prices and good service, something not always evident with mid-level chains. We've used several hotels in Kalamazoo and the Radisson is hands-down the best.”

Dec 9, 2007 by Jack from Zionsville, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was exceptional. They made the trip.
  • No complaints.

“Great location, courteous staff, clean and well decorated rooms. Gourmet restaurant. What more is needed?”

Nov 28, 2007 by Seth from North Oaks, MN
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] •

  • The work out facility is unsurpassed in any non-spa hotel I have stayed in. Very friendly kids (college aged) working at the hotel.

“Very friendly help, who mostly seemed to be college kids from Western Michigan University. The athletic club is very nice. They have a great selection of equipment. The Pool is very good for lap swimming, and the waterfall is great. The locker room is very up-scale with private showers and the Sauna actually gets hot.”

Nov 28, 2007 by Cindy from Mentor, OH
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[8]

  • The hotel itself was very nice, lobby, etc.
  • I was disappointed in the room itself, The room needed some updating.

“Too bad the king room we stayed in looked nothing like the Radisson! Very disappointing when I walked in the room. Hotel itself was very nice.”

Oct 24, 2007 by Bonnie from Delray Beach, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Has it all. Friendly, clean, modern, nice shops and three great restaurants.
  • Nothing.

“A wonderful place to stay in Kalamazoo.”

Oct 3, 2007 by Abby from Toledo, OH
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[5] • Location:[10]

  • Lobby was lovely; hotel was very convenient to downtown.
  • Room was at an intersection of hallways and very noisy.

“It has a central location, and many restaurants/bar/activities.”

Sep 19, 2007 by Sonya from Detroit, MI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Staff was very accommodating.
  • Room cleanliness was questionable.

“The hotel met my expectations and was impressed with the pool/spa facilities and hotel restaurant choices. I was a little concerned about room cleanliness as I was checked into a room that was not made up and then the second room I was moved to have remaining items from a previous guest. The hotel was very busy with weddings and the foot traffic in the hallway at 2:00 a.m. Was a little frustrating considering I was on a "sleeper" floor. I'd like to try the hotel again to see if this was just a busy weekend.”

Sep 19, 2007 by Patti from Howell, MI
Overall Rating: 8 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[9]

  • The fitness facilities, pool and locker room were outstanding.
  • Wastebasket not empty in our room.

“This hotel worked well for our soccer team. The boys enjoyed the pool. As a traveler I was disappointed to see overflowing refuse containers when you drove up. Most staff friendly and courteous. Expected 24 hour room service at a hotel of this caliber. I would stay again though if we went to Kalamazoo for the price I paid.”

Sep 19, 2007 by Diane from Brighton, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The hotel restaurant offered my children free meals for dinner.
  • You could hear the other guests slamming doors and running down the hallway late at night.

“This hotel is perfect for any type of traveler. My young children and I enjoyed the pool, hot tub and health club. The hotel restaurants were very nice to eat at and even offered by children free meals for dinner and breakfast. Parking in the structure across the street was a little inconvenient, but not too bad. The hotel staff was very friendly and helpful in every way.”

Sep 18, 2007 by Shannon from Kalamazoo, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very stunning, extremely friendly staff, excellent location, pool is incredible and clean.
  • No complaints here!

“One of the nicest hotels Ive ever stayed at and with the great deal, it was more then affordable. The staff was incredibly nice and my kids literally want to move in there. You wont believe the pool!”

Sep 7, 2007 by Ken from Sterling Heights, MI
Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • On site restaurants.
  • Room was a little cramped.

“Great common areas of the hotel. Very visually appealing. Room was a little small for 2 beds, but a very nice hotel.”

Aug 30, 2007 by David from Chicago, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • It looks modern.
  • Staff is always busy when you need help. They gave you shampoo when you asked for conditioner.

“We need to wait for 30 minutes to check in. We asked for a King bed, but a 2-double was given, so we need to change it. Room smells strange and there is no view at all. We asked for conditioners but they gave us conditioners.”

Aug 29, 2007 by L from Troy, MI
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Lobby, nice clean atmosphere, great restaurants, bars shops within hotel.
  • There is nothing I disliked about the hotel.

“The hotel met my expectations and more. For someone who is always traveling to various tournaments, this hotel was a nice change from the 2-star hotels we are used to.”

Aug 27, 2007 by Adam from Madison, WI
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[4] • Location:[7]

  • Location.
  • Unfriendly staff first evening.

“The hotel staff was very unprofessional the night we checked-in. They gave me a look when I asked for a second key and also weren't friendly when I asked several questions about our stay. To their defense: it was pouring outside and they were having bad storms all day.”

Aug 24, 2007 by Mark from Chicago, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was clean, quiet, and comfortable and the pool/athletic club was outstanding. Very family-friendly.
  • Nothing. Everything was perfect.

“I stopped in Kalamazoo with my wife and six year-old for one night. We all loved the Radisson in downtown K-zoo. The room was clean and quiet. The beds were comfortable, the shower was great. The pool, hot tub, and athletic club were excellent. The location is great with several restaurants and things to do within walking distance. The Radisson staff was friendly and helpful. I can't think of anything to complain about. It was a great stay.”

Aug 22, 2007 by Timothy from Centennial, CO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Lovely, clean, well-located facility with a friendly and responsive staff.
  • A hotel with such high standards should budget for better quality toilets.

“We received a rock-bottom, last-minute rate at the Radisson Plaza, Kalamazoo. Regardless, we were treated with all the respect and top quality service afforded guests who probably paid much more. All our room-related requests were perfectly fulfilled and we received a room with a splendid view without even asking. The Kalamazoo Radisson Plaza is modern-looking on the outside; clean, traditional and tastefully decorated on the inside. We'll never stay anywhere else when visiting Kalamazoo. And my wife--a frequent business traveler--is planning to switch her lodging allegiance from Marriott to Radisson wherever possible.”

Amenities at Radisson Plaza Hotel, Kalamazoo

  • 120 AC
  • 24 Hour Security
  • Air Conditioned
  • Bar/Lounge onsite
  • Boutiques
  • Brailled Elevators
  • Bus Parking
  • CONCERGE FLOOR
  • Charge for rollaway.
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Conference Facilities
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • DVD rental available at hotel.
  • Elevators
  • Executive Level
  • Exercise Gym
  • Express Checkout
  • Express check-in
  • Fire Alarm with Light
  • Fitness Center or Spa
  • Free Newspaper
  • Gift Shop
  • Grab Bars in Bathroom
  • HSIA FOR LAPTOP IN PUBLIC AREAS
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Pool
  • Hotel Shuttle
  • Housekeeping - daily
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Indoor parking at the hotel. $5.00 Daily.
  • Iron
  • Ironing Board
  • Jacuzzi
  • Laundry/Valet Services
  • Modem in Room
  • Outdoor parking at the hotel.
  • Phone Service
  • Public Address System
  • Ramp Access to Buildings
  • Recreational Vehicle Parking
  • Refrigerator available on request
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Smoke Detectors
  • Sofa Bed
  • TRANSLATOR SERVICE
  • Television with Cable
  • VCR rental at hotel.
  • Valet Parking
  • Vending Machines
  • Video Game Player
  • Wake-up Service
  • Wheel Chair Access
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