Radisson Plaza Hotel

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User Reviews for Radisson Plaza Hotel, Kalamazoo

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Sep 30, 2009 by Tim from Sterling Heights,MI
Overall Rating: 9

• Pool and health club was outstanding.

“Very nice facility with friendly people. Highly recommend.”

Apr 23, 2009 by Julie from Livonia,MI
Overall Rating: 8

• It is within walking distance of everywhere you want to go within the city.
• The coffee and they need to rethink the showers in the rooms. New shower heads and install the curved curtain rods to give more room.

“This hotel is a great place to stay if you need to be right in the middle of town. It's within walking distance of many restaurants and businesses. Plus there are a couple of very nice restaurants right in the hotel itself. I recommend Zazios for some fun, get the chef's table. However, I think they need to get back to basics with the food and not make it so fancy. Good Italian food is pretty basic.”

Feb 24, 2009 by Danyel from North Judson,IN
Overall Rating: 3

• The parking structure.
• I don't like that I was charged for parking when it was free to others.

“I found this hotel to be really over priced. I have stayed at some 3 star hotels that were 100 times nicer. I found it disturbing to have to pay for parking when all others could park for free! The staff was not very friendly at all.”

Jul 17, 2008 by Beth from Grosse Ile, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Wonderful fitness facility.
• Lounge chairs in the room not very comfortable.

“Great downtown Kalamazoo location with good shops and dining options.”

Jul 10, 2008 by Sg from Dearborn, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• The pool and the beds.
• Being charged for parking even though it was only $2. I always find it strange when hotels charge you to park when you're paying to stay there.

“The Radisson is in downtown Kalamazoo. The hotel itself is nice with attached restaurants and multiple shops. The fitness center and pool are very well done. We had the sleep number beds which were comfortable. The room was clean and extremely quiet. The location is good for general purposes, but not for walking around. There's not much else in the surrounding area within walking distance to dine. You must drive a few miles down the road to find the bulk of the stores and restaurants. At least in the summer, the downtown area is very ghost town like on the weekends. We really enjoyed our stay because the hotel is very nice. The staff was extremely friendly.”

May 22, 2008 by Andra from Big Rapids, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• I like the location the most, definitely within walking distance to anything.
• Our room was outdated, small.

“Hotel is great! Although there is a clear difference between the new addition and the old. The older rooms are smaller and not much has been done to remodel. Location may make the price worth it, no worries about driving anywhere and the restaurant in the hotel is awesome.”

May 9, 2008 by Nancy from Wheaton, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Convenience in downtown area.
• Price for room did not meet standards.

“Hotel was very nice, with the exception of the price for the room. Room was very small, especially the bathroom!”

Feb 26, 2008 by Jason from Beulah, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fast.
• Loudness from adjacent rooms.

“Fast, clean, super convenient location downtown, needs more elevators, wait time was amazingly long.”

Feb 4, 2008 by Kim from Schererville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, very comfortable room and bathroom.
• Lobby was rather large and cold.

“The Radisson Kalamazoo is in a terrific location for access to down Kazoo. There were several nice bars located in the hotel. Self parking was a bargain and located across the street with access via an overhead bridge. We'll defiantly stay here next time.”

Jan 16, 2008 by Duff from Oak Park, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They upgraded us to a top floor room with a great view for no charge. The staff was also great.
• The water softener felt oily on my skin like I had soap residue.

“Nice location, great staff, very comfortable beds, TV was pretty old and bulky which considering the room was surprising, the restaurant was fantastic as well.”

Jan 5, 2008 by Jwn from Toledo, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The health club.
• Rooms were small, walls too thin.

“Well maintained facility with attractive public spaces. Beautiful health club with friendly and helpful employees. Right downtown for business but easy to find for weekend visitors. Parking in covered attached garage, convention facilities in the hotel, stores and restaurants on the main floor. A pleasant surprise all around!”

Jan 1, 2008 by Scott from Greensboro, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Friendly and quick check in, beautiful facilities, helpful staff.
• The internet connection in the room did not work, and the staff was unable to fix it.

“We stayed here for two nights with a small child. The staff was efficient and helpful with a very late-night check in, and the hotel's facilities were in excellent condition with recent renovations quite evident. The in-hotel coffee shop and restaurant had reasonable prices and good service, something not always evident with mid-level chains. We've used several hotels in Kalamazoo and the Radisson is hands-down the best.”

Dec 9, 2007 by Jack from Zionsville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was exceptional. They made the trip.
• No complaints.

“Great location, courteous staff, clean and well decorated rooms. Gourmet restaurant. What more is needed?”

Nov 28, 2007 by Seth from North Oaks, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] •

• The work out facility is unsurpassed in any non-spa hotel I have stayed in. Very friendly kids (college aged) working at the hotel.

“Very friendly help, who mostly seemed to be college kids from Western Michigan University. The athletic club is very nice. They have a great selection of equipment. The Pool is very good for lap swimming, and the waterfall is great. The locker room is very up-scale with private showers and the Sauna actually gets hot.”

Nov 28, 2007 by Cindy from Mentor, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• The hotel itself was very nice, lobby, etc.
• I was disappointed in the room itself, The room needed some updating.

“Too bad the king room we stayed in looked nothing like the Radisson! Very disappointing when I walked in the room. Hotel itself was very nice.”

Oct 24, 2007 by Bonnie from Delray Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Has it all. Friendly, clean, modern, nice shops and three great restaurants.
• Nothing.

“A wonderful place to stay in Kalamazoo.”

Oct 3, 2007 by Abby from Toledo, OH
Overall Rating: 6
Cleanliness:[10] • Staff:[5] • Location:[10]

• Lobby was lovely; hotel was very convenient to downtown.
• Room was at an intersection of hallways and very noisy.

“It has a central location, and many restaurants/bar/activities.”

Sep 19, 2007 by Sonya from Detroit, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Staff was very accommodating.
• Room cleanliness was questionable.

“The hotel met my expectations and was impressed with the pool/spa facilities and hotel restaurant choices. I was a little concerned about room cleanliness as I was checked into a room that was not made up and then the second room I was moved to have remaining items from a previous guest. The hotel was very busy with weddings and the foot traffic in the hallway at 2:00 a.m. Was a little frustrating considering I was on a "sleeper" floor. I'd like to try the hotel again to see if this was just a busy weekend.”

Sep 19, 2007 by Patti from Howell, MI
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[9]

• The fitness facilities, pool and locker room were outstanding.
• Wastebasket not empty in our room.

“This hotel worked well for our soccer team. The boys enjoyed the pool. As a traveler I was disappointed to see overflowing refuse containers when you drove up. Most staff friendly and courteous. Expected 24 hour room service at a hotel of this caliber. I would stay again though if we went to Kalamazoo for the price I paid.”

Sep 19, 2007 by Diane from Brighton, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel restaurant offered my children free meals for dinner.
• You could hear the other guests slamming doors and running down the hallway late at night.

“This hotel is perfect for any type of traveler. My young children and I enjoyed the pool, hot tub and health club. The hotel restaurants were very nice to eat at and even offered by children free meals for dinner and breakfast. Parking in the structure across the street was a little inconvenient, but not too bad. The hotel staff was very friendly and helpful in every way.”

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Amenities at Radisson Plaza Hotel, Kalamazoo

120 AC 24 Hour Security Air Conditioned Bar/Lounge onsite Boutiques Brailled Elevators Bus Parking CONCERGE FLOOR Charge for rollaway. City Center Coffee Maker in Room Concierge Desk Conference Facilities Connecting Rooms Copy Service Cribs Available DVD rental available at hotel. Elevators Executive Level Exercise Gym Express Checkout Express check-in Fire Alarm with Light Fitness Center or Spa Free Newspaper Gift Shop Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool

Hotel Shuttle Housekeeping - daily Ice Machine In Room Movies Indoor Pool Indoor parking at the hotel. $5.00 Daily. Iron Ironing Board Jacuzzi Laundry/Valet Services Modem in Room Outdoor parking at the hotel. Phone Service Public Address System Ramp Access to Buildings Recreational Vehicle Parking Refrigerator available on request Restaurant Room Service Safe Deposit Box Shops/Commercial Services Smoke Detectors Sofa Bed TRANSLATOR SERVICE Television with Cable VCR rental at hotel. Valet Parking Vending Machines Video Game Player Wake-up Service Wheel Chair Access

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