Sundance Plaza Hotel and Suites

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User Reviews for Sundance Plaza Hotel and Suites, Winston-Salem

Average User Rating: 6.5 Cleanliness:[7.0] • Staff:[7.5] • Location:[7.5] Based on 3 user ratings

May 13, 2008 by Mona from Cincinnati, OH
Overall Rating: 2
Cleanliness:[2] • Staff:[2] •

• The convenience to Wake Forest University.
• The front desk clerk hardly spoke English. The front desk staff ignored customers waiting with questions.

“The bathroom needed to be washed down with a gallon of bleach-urine stains around toilet base, it was filthy. We had a two day stay, the second day we couldn't get into the room-the electronic key had been deactivated. Upon entering we noticed, besides the beds being made, it was not cleaned or straightened up-dirty glasses, coffee cups left etc. Basically this is a scary motel the staff is strange, not very customer friendly the front desk clerk barely spoke or understood English. My reservation was not right-I do not know what credit card number they had but it was not mine. The motel is so close to Wake Forest-where I have a child attending, my purpose was helping her move out of the dorm. So for convenience it was satisfactory, but next time Ill go an extra mile and find a better motel.”

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