Holiday Inn Express Hobbs

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User Reviews for Holiday Inn Express Hobbs, Hobbs

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Aug 15, 2008 by Stephanie from Edgewood, NM
Overall Rating: 8
Cleanliness:[4] • Staff:[8] • Location:[8]

• Overall nice people, clean.
• Hot tub luke warm, roaches in breakfast area.

“Fine for a short stay, staff was friendly and helpful, clean rooms. Was disappointed that hot tub was only luke warm and although I saw roaches in breakfast area, the area was spotless and manager was concerned when I told him.”

Apr 25, 2007 by Mark from Portage
Overall Rating: 1
Staff:[1] • Location:[7]

• Good location.
• Unfriendly and accusative customer service.

“We made reservations by contacting the hotel directly. The customer service rep made numerous mistakes and ended up booking the wrong date (one month prior to our actual arrival date) which we discovered while confirming reservations a week prior to our visit (April, 2007). While making the reservation in February, I asked them to read back the information, and it was correct. They admitted changing the date in march, though we're not sure why. They billed us for the incorrect date and have refused to cancel the charge. The (male) customer service staff member was very rude and terse on the phone, placing the blame squarely on us. The rep taking reservations makes numerous mistakes and is difficult to understand -- beware!”

Mar 22, 2007 by Belinda C. from Canyon, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[8]

• Location easy to find.
• Continental breakfast was not out at the time specified.

“Basically clean, nice towels, good location, pool needs to be upgraded, too much furniture in the room (made it crowded).”

Amenities at Holiday Inn Express Hobbs, Hobbs

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine Indoor Pool Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Parking Phone with speaker Pool Radio Rollaway Beds Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service

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