Renaissance Philadelphia Airport

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User Reviews for Renaissance Philadelphia Airport, Philadelphia

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Apr 16, 2008 by James from Great Falls, VA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[4]

• Free parking, large room, had bar and restaurant.
• The location is very hard to get to, A/C broken, nasty surroundings.

“Things just didn't work. No A/C, certain TV channels very fuzzy, pay in room internet, ugly surroundings, difficult to get to by car. No way it's a 4 star. Far from sports stadiums, downtown, good restaurants, shopping and attractions.”

Apr 16, 2008 by Kenneth from Winston-Salem, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Decor and atmosphere was nice, in so much that if Im in Philly again I will use this hotel.
• Room temperature was hard to regulate sometime.

“It was nice and attractive with comfortable rooms. It was close to the major interstate and was convenient to the different sites we had to visit. It had wireless internet connections in the room and lobby areas. Pool area was nice. We where within 3 miles to the hotel which may flight connections a breeze. It was also quiet and we couldn't even here the airplanes from the airport.”

Apr 16, 2008 by Kate from Brighton, MA
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[4]

• Comfortable bed.
• Air conditioning broken.

“The hotel was fine, nice in fact, but the air conditioning broke, so the rooms were incredibly stuffy and hot (they did not have windows that opened). We tried to get a fan, but they ran out.”

Apr 16, 2008 by Burnell from Mt Wolf, PA
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[7]

• I like the way the room was staged. The only thing missing was a flat screen TV.
• The air conditioning was out of order. This made for a miserable nights sleep.

“Overall, the hotel was good. If the air conditioning had been working, this hotel would have received an excellent rating.”

Apr 15, 2008 by Patricia from Pittston, PA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[10]

• Outside ocean grounds perfect.
• Our building & room was old and ugly.

“Wish we went in the main tower.”

Apr 15, 2008 by Jim from Hopkinton, MA
Overall Rating: 7
Cleanliness:[5] • Staff:[10] • Location:[8]

• Great staff. Fixed issues quickly.
• Bathroom dirty, dusty. Room poorly maintained-light bulbs not working, no TV remote, etc.

“Good location, great staff. Rooms and public areas dated - paneling broken, rooms poorly maintained, bathroom not clean in corners/under counter.”

Apr 11, 2008 by Richard from Waltham, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[5]

• Comfy bed. Gave free breakfast buffet.
• Located far from city. Hot tub broken.

“This hotel is decent. However, it is 2-3 stars, no more. It has a business trip feel to it. It is near the airport, so you have to drive a little into the city (15 minutes). Really good breakfast buffet. Pool and hot tub are nice, but hot tub not working during our stay. Atrium is beautiful. Rooms are nice. Beds are comfy.”

Apr 10, 2008 by David from Peoria, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Arrived early, hotel took our info and checked us in automatically while we were out.
• Room could have been a little bit cleaner. Difficult to get to.

“A lovely hotel with an outstanding staff. Comfortable beds, large bathroom (with lots of little goodies), free pretzels!”

Apr 10, 2008 by Alex from Easton, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• They have a copy machine and email for free use.
• This hotel has the policy of not changing the linens of the beds from one guest to another. It should be inspected and fined.

“What are the chances of finding dirty sheets in three rooms, on different floors of the same hotel. The staff tells you that the sheets are "not always ironed." This way, it takes you some time to realize that they are actually used, unwashed sheets. We found hair in the beds of three rooms! When, finally, we were given a room that seemed cleaner, we still found a stain (sticky, dry stain!) in the sheets. This hotel should be inspected and fined for reasons of lack of hygiene.”

Apr 8, 2008 by Yvonne from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was especially helpful in two main areas and the restaurant was very good with food and staff.
• The tub's drain was very slow and the HBO guide was not up to date.

“I liked the slight out of the way location of the hotel (just before reaching the hotel is an area with many, many hotels together). The bathroom was larger than many. The bed and bedding were nice and comfortable.”

Apr 8, 2008 by Matt from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious, comfortable.
• Attempted to GPS the location and it couldn't locate the hotel.

“Great!”

Apr 6, 2008 by Tom from Washington, DC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Friendly, helpful staff; well-appointed room.
• Although the bed coverings were new and stylish, the mattress seemed soft and old.

“A very nice hotel. The off-airport location in a business park is hard to find if you are driving. (In fact the entire airport area is a driver's nightmare. A dozen poorly marked roads defied even my expensive GPS.) The room was fine, and the staff very helpful. All in all, a very pleasant one-night visit, once the hotel was found!”

Apr 3, 2008 by Domero from Wilkes-Barre, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The friendly and courteous staff was very accommodating.
• Unfortunately, every time that we have stayed in this hotel, our ventilation system continuously pumped chlorine smelling air into our room.

“We've stayed at this hotel several times and every time has been great. The linens are fresh. The breakfast buffet is excellent. The staff is always friendly. The only complaint we have is that the ventilation in the rooms is poor. When we come home, everything that we brought with us wreaks like chlorine. It all has to be washed even if it hasn't been worn.”

Apr 3, 2008 by Kathy from Fond Du Lac, WI
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[9]

• Convenient to airport with shuttle; good quality room accommodations, computer access and welcoming, professional staff.
• There was a dirty towel in our bathroom behind the door; a case of water left in the room and dirty glasses in bathroom.

“Staff was very warm and friendly, room service efficient and quick, and we enjoyed our night's stay in very comfortable surroundings.”

Apr 3, 2008 by A from Nahnat, MA
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[7]

• Friendly service.
• Run down.

“This Renaissance is rundown and less than expected from a Renaissance hotel.”

Mar 25, 2008 by Victoria from Seattle, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location, free parking.
• Had to pay for internet access in rooms.

“This is not a 4-star hotel.”

Mar 25, 2008 by David from Kelowna Bc, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[7] • Location:[4]

• Not much!
• This hotel is poorly maintained and quickly becoming run down. This one is barely a 3 star.

“Location is okay if you only need an airport hotel. If you need to travel to central Philadelphia the hotel is not well located. I will definitely never use this hotel again. The star rating on this hotel is very, very wrong and misleading.”

Mar 21, 2008 by Tee from Philadelphia, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Relaxing, friendly and quiet.
• My room was not cleaned very good.

“My stay at the hotel was great. I was just not pleased with the cleanliness of the room. The toilet in the bathroom had tissue and bm in it.”

Mar 20, 2008 by Sarah from Falls Church, VA
Overall Rating: 7
Cleanliness:[10] • Staff:[3] • Location:[6]

• Front desk staff was friendly; room was very clean; lots of amenities came complimentary.
• Took 45 minutes for room Service to deliver silverware; lots of amenities for extra money.

“Nice, but not a bit nicer than the Hampton Inn we stayed at the night before.”

Mar 20, 2008 by Catherine from Yeadon, PA
Overall Rating: 10
Cleanliness:[7] • Staff:[9] • Location:[10]

• Attractiveness and comfort of room, staff congenial.
• Room was not cleaned to my liking.

“I could truly say that my stay at this hotel was a home away from home. I was comfortable, location was idea and the staff was pleasant to deal with. Room decor was beautiful which was a definite plus.”

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Amenities at Renaissance Philadelphia Airport, Philadelphia

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron

Lounge Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Shower TV TV Remote Control Telephone Television with Cable Temperature Control Turndown Service Vending Machines Video Checkout Wake-up Service