Renaissance Philadelphia Airport

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User Reviews for Renaissance Philadelphia Airport, Philadelphia

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Feb 1, 2010 by Ray from Brunswick,OH
Overall Rating: 2

• Close to airport.
• Room was dated, dingy, and smelled awful.

“ I was surprised and disappointed when I was "upgraded" to a 4 star hotel and was stuck paying for this one. The front desk clerk was very unhelpful and did not want to look up my Marriott Club number. He finally said that he would, but when I checked out in the morning it had not been done. The person at the desk in the morning was more helpful and my number was added. My hotel room had a horrible odor, the bedspreads and furniture were all dated and dingy. The room had an overall dirty appearance. ”

Nov 30, 2009 by Beth from Seattle,WA
Overall Rating: 8

• Helpful staff and great location close to the airport.

“Very helpful staff during all interactions. I loved the 24 hour airport shuttle, and the desk staff were polite, positive, and welcoming, even at my 3am check-in (after my delayed flight). The room was comfortable and clean, but had a broken security lock and a so-so TV. However, that didn't diminish the many positives by much. The bathroom was clean, but the towels were only OK. The soaps and shampoo were nice.”

Sep 29, 2009 by Sheila from Philadelphia,PA
Overall Rating: 7

• The beauty and comfort of the rooms.
• It was very hard to locate the place, it is hidden in a kind of remote location.

“We love the comfort and the beauty of the place, and the price that we got with Price line.”

Jul 20, 2009 by Shannon from Greensboro,NC
Overall Rating: 6

• Close to airport
• Pool open to 10 - very loud and disturbing as voices carry to the rooms

“This hotel needs to be a 3 star hotel. The parking lot is surrounded by tall weeds- so it makes a person uncomfortable when arriving late - someone could be hiding. Also, the hotel was a little dated, and decor not up to 4 star. Towels were rough and no bath mat. Pool noice carried to rooms. Had to call 5 times to complain about people yelling from the balconies.”

Jun 15, 2009 by Trevor from Turlock,CA
Overall Rating: 8

• Staff was friendly, informative, and held guests to comply with rules.

“Staff was great and helpful. The pool was too warm for me (95) and the spa was scalding hot. Everything else was good except the pillows were too full.”

May 15, 2009 by Patti from Laguna Beach,CA
Overall Rating: 7

• The room was very clean and the beds were comfortable.
• The staff was not informed about the amenities and how to use them. There was dirt in debris in the elevator.

“One gets the feeling that this hotel is not being very well cared for by its owners. The staff was not informed about how the gold members should use the lounge (the doors had been re-keyed and the staff didn't know about it). There was a lot of dust and dirt in the elevator. It just seemed like it was almost abandoned even though it was still open for business. However, the room was very nice and clean, and the beds were extremely comfortable. Even in the path of the airport we couldn't hear any planes taking off or landing. That was very nice.”

May 7, 2009 by Kim from Harrisburg,PA
Overall Rating: 10

“I loved the hotel have stayed here many times and they have done an upgrade since the last time that I stayed here.”

May 6, 2009 by Marv from Brooklyn,NY
Overall Rating: 9

• Beautiful building, excellent and spacious room, friendly staff.
• Too far from public transportation. Expensive cab ride.

“I really enjoyed my stay here, even if it was only one night. I would definitely come back. The location is a little further from the city than desired but is not too bad. I was hoping it was near public transportation but it's not really. Overall though, the room was excellent and bigger than expected, the staff was very friendly and the facilities were really nice.”

May 5, 2009 by Neil from Denver,CO
Overall Rating: 8

• Room was clean, bar food was very good and accomodating.
• Old television, no honor bar, no 24 hour room service.

“The hotel was clean and there was nothing wrong, however this was not a 4 star hotel!”

Apr 16, 2009 by John from Denham Springs,LA
Overall Rating: 7

• I
  wanted a two bed room, but none was available but at least they brought a comfortable roll away.

“Very nice - close to everything.”

Apr 9, 2009 by Robin from Bloomsburg,PA
Overall Rating: 7

• Staff was very friendly and helpful.
• Hotel added additional charges to my credit card. I had to call them to remove.

“Excellent.”

Mar 30, 2009 by Dave from Monaca,PA
Overall Rating: 10

• Arranged a two room suite for my family.
• Parking is a long way from the door.

“The atrium is beautiful, the scenery is pleasant. You don't feel like you are at the airport. Staff was very helpful and accommodated our special requests (crib, joining rooms) Driveway entry and parking are difficult. There is nothing within walking distance. The room was clean and comfortable and the lower level rooms have balconies which overlook the indoor pool.”

Mar 7, 2009 by Drew from Fort Lauderdale,FL
Overall Rating: 1

• Price was reasonable for location.
• Very disappointed.

“The food was mediocre. The staff was mediocre. Everything about the hotel was mediocre. Everything went wrong on our stay. From the refrigerator they brought us to the phones not working in the room. They did their best to make things right for us but it was just a horrible time! We will not stay in a Marriott hotel again.”

Feb 19, 2009 by shelly from Chambersburg,PA
Overall Rating: 8

• The view.
• The bath room sink water went down slow.

“The hotel was okay.
A bit pricey for it not to be a suite. we went when there were a lot of kids there. Some were unruly. They made the stay fair.”

Dec 16, 2008 by Teresa from Spanaway,WA
Overall Rating: 10

• The staff was outstanding. Excellent value for the price.
• There was nothing that I did not like.

“Gorgeous facility. Friendly and helpful staff that was very accommodating. Will definitely return there again.”

Dec 10, 2008 by Stephani from Seattle,WA
Overall Rating: 8

• Great staff, clean hotel, nice room, good space and close to airport.
• Open areas and halls were too hot. Bath could use updating.

“Overall, it was a nice stay. I would recommend it to friends if they were passing through. Not recommended if you plan on sightseeing. For that, I would stay closer to downtown. The staff was terrific, and our friends who stayed elsewhere envied the service we received. We did not get a chance to try the restaurant. Pool looked very nice, but we didn't try it. Would have been great if they had a sauna.”

Dec 10, 2008 by Alice from Goose Creek,SC
Overall Rating: 9

• Spacious room and quick to upgrade for room inconvenience.
• Not enough elevators for large numbers checking in at the same time.

“Nice bathroom, spacious room, yummy hot breakfast buffet, friendly and helpful staff, great pool for kids.”

Oct 30, 2008 by Doug

• It was clean and the rooms were nice.

“Clean, spacious rooms. Conveniently located close to the Philadelphia Intl airport.”

Oct 9, 2008 by terry
Overall Rating: 9

• Ease of check in and shuttle service.

“Friendly staff, shuttle service and excellent. Lounge and or cocktail area lacks intimacy or pizza.”

Sep 5, 2008 by George& O. from Baltimore, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[3]

• Warm water pool.
• Hot tub was broken.

“Beautiful hotel with an interesting design.”

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Amenities at Renaissance Philadelphia Airport, Philadelphia

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron

Lounge Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Shower TV TV Remote Control Telephone Television with Cable Temperature Control Turndown Service Vending Machines Video Checkout Wake-up Service

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